About

Work Experience

• Chief Technology Officer, 

  Mar, 2017 - Present

  Call Center based Third Party Verification company which was started in 1998.

  • Managed a development to transition from a legacy (Fox Pro) application to a new set of applications for call center, client, and staff interaction.

  • Acted as project manager for both internal and external tickets; including roadmap items.

  • Developed several new revenue generating paths with EZTPV (customer data collection from a sales agents point of view), Digital Submission (customer data collection from their own device), and IVR (customer voice print).

  • Architected staging and production infractructures on Amazon Web Services (AWS) using Elastic Beanstalk and RDS to auto-scale based upon demand.

  • Designed the release management process for all applications using Continuous Integration practices.

  • Developed REST APIs for client rates and data submissions.

  • Maintained legacy platforms co-location hardware and maintenance.

• Software Systems Principal Engineer, 

  Nov, 2016 - Feb, 20173 months

  Dell Software Group was purchased by Francisco Partner Group in November 2016.

  • Developed a command line utility (Golang) that wraps up the process of building, packaging, testing, and deploying your application (Development, Staging, or Production) in a common interface and using a standardized configuration process.

  • Created and maintained launch (Docker Swarm & Hashicorp Nomad), registry (Hashicorp Consul), & runtime (Vagrant box & Microsoft Azure) plugins to extend the functionality of the command line utility

  • Evolved the command line utility by introducing a User Interface (Angular2) that interacted with the existing command line utility through a REST API.

• Software Systems Principal Engineer, 

  May, 2013 - Nov, 20163 years 6 months

  • Created a patent pending Appliance to manage configuration, installation, upgrades, and state of the DCM software across multiple Docker containers.

  • Designed Business Intelligences tools (Golang - backend/api, AngularJS - frontend, MySQL, & BoltDB) that perform trending, anomaly detection, and introspection.

  • Performed data mining and analysis on large scale MySQL and Riak clusters (100 million+ records) and log files located in customer environments.

  • Assisted with high-level software integrations on a multitude of public and private clouds and platforms such as Amazon Web Services, Rackspace, Joyent, Google Cloud Engine, VMWare, CloudStack, and OpenStack.

  • Deployment and troubleshooting of Dell Cloud Manager Software (Java based).

  • Aided the customer support and engineering teams in query building (SQL), schema changes, and proper indexing for Dell Cloud Manager.

  • Maintainer of the Open Source Mixcoatl Python library (http://mixcoatl.net) for interacting with the Dell Cloud Manager API.

  • Developed a fully-automated handsfree utility (https://github.com/enStratus/mixcoatl/tree/master/utils/handsfree) used to fully configure Dell Cloud Manager on a single server + post setup operations without human interaction.

  • Contributor to the Dell Cloud Manager installer (Chef based) for the simple installation of Dell Cloud Manager across various OS distributions.

• Sr. Cloud Systems Engineer, 

  Nov, 2011 - May, 20131 year 6 months

  Company was purchased by Dell Inc. in May 2013.

  • First hired employee after Series A round of funding.

  • Provided customer training on cloud computing and the Enstratius software.

  • Pre-sales engagements for product education and Proof-of-Concept advocacy.

  • Handled support tickets and provided support metrics to the CEO.

  • Generated custom reports using raw SQL (MySQL database) for customers.

  • Engaged in paid Cloud Consultant for many Enterprise level companies.

  • Auto-provisioning of servers via DevOps (Chef) or custom developed scripts (Bash, Python, Ruby, PHP, Perl, etc.)

  • High familiarity with major clouds (AWS, Rackspace, GoGrid, Azure, etc.)

• Chief Technology Officer, 

  Aug, 2010 - Nov, 20111 year 3 months

  • Acted as the Technical Co-Founder in this bootstrapped startup.

  • Created marketing and vision plans that allowed us to reach 11,000 paying subscribers in the first year.

  • Lead development of the application (LAMP, PHP, MySQL, and jQuery).

  • Developed a database intensive compensation utility that automated payout to Paypal and ACH (NACHA).

  • Heavy use of AWS/Rackspace clouds to create a zero downtime solution.

  • Managed development, outsourcing, and SDLC.

• Director of Information Technology, 

  Sep, 2009 - Aug, 201011 months

  • Re-architecture of a high traffic website with vendor integrations (API) and customer management applications (CMS).

  • Generated growth and trending reports based upon both Inventory and Web Traffic/Store Front databases (MySQL).

  • Reduced technology department overhead by 60%.

  • Assisted in the mathematical creation of our Compensation plan algorithm and developed (pre-production) utility to perform verifications of accuracy.

• Director of Technology, 

  Jun, 2007 - Sep, 20092 years 3 months

  Formerly known as High School Sports - The Magazine.

  • First technical hire by an already established company.

  • Created the first corporate website (PHP, MySQL, & jQuery) with a highly modular and widgetized content management solution.

  • The content management solution allowed franchisees to easily customize almost every aspect of their webpage themselves.

  • Used a MySQL backend with a memcached middleware to provide the quickest possible page loads.

  • Developed a reporting system that provided each franchise with statistics related to Traffic, Views, and Clicks.

  • Custom developed an Advertisement server for displaying per-franchisee client ads (Set ad duration, regions, max clicks, max views, etc.)

• System Administrator / Developer, 

  Nov, 2005 - Mar, 20071 year 4 months

  • Developed the patented technology behind BigString's Self-Destructing, Recallable/Erasable, and Non-Forwardable email solution.

  • Handled day-to-day feature development, technical support, and database (MySQL) administration.

  • Managed the entire production infrastructure, all Debian based servers, hosted in a Level3 data center.

Skills

Education

Awards

References