About

Work Experience

• Senior Solutions Consultant, Access4

  Nov, 2020 - Present

  Access4 is a leading voice platform as a service wholesale business, specializing in unified communications. Headquartered in Melbourne, Access4 provides a robust UCaaS platform to partners operating in the Australia and New Zealand region.

  • Grew the Access4 partner base from ~150 to 550 resellers across Australia and New Zealand

  • Conducted ~80 product demonstrations per quarter, scoping and implementing tailored solutions for partners across the ANZ region

  • Owned technical onboarding for new partners, delivering platform training and documentation

  • Engaged in technical scoping and pricing discussions with prospective partners, with average deal sizes of $800 MRR

  • Produced training videos and documentation adopted across all 550 partners, later forming the foundation of Access4's formal L&D program

  • Co-hosted the recurring Access the Techs webinar series, managing content, marketing, and coordination averaging 50 live attendees per month

• Senior Solutions Consultant, Superloop

  Feb, 2018 - Mar, 20202 years 1 month

  Superloop acquired BigAir in January 2017 and has since become one of the largest telecommunications providers in APAC. In January 2018 they merged the two companies with BigAir being rebranded into Superloop.

  • Assisted the sales team in qualifying new leads and opportunities from a technical perspective through in-person meetings, web conferencing, and CRM management

  • Gathered customer requirements and ensured solutions met customer goals and technical limitations

  • Acted as a liaison between sales and technical teams, ensuring the sales team was informed of product changes through training and presentations

  • Helped transition customers from legacy services to new offerings, growing the telecommunications customer base

  • Acted as interim manager of the pre-sales team during the executive team's search for a replacement

• Solutions Architect - IPWAN & Voice, BigAir Group Limited

  Sep, 2016 - Feb, 20181 year 5 months

  Initially joined as a Junior Pre-sales member and quickly took on additional responsibilities.

  • Handled pricing for network upgrades, service qualifications, server hosting upgrades, and changes

  • Developed proposals for new IPWAN solutions and hosted telephony demonstrations for customers

  • Assisted sales teams with RFP/RFQ submissions

Skills

References