Site Reliability Engineer, Cisco
Oct, 2021 - Present
Migrated provisioning from Ansible to Terraform, cutting provisioning time by 30% and reducing documentation churn.
Orchestrated AWX/Tower on Kubernetes with Helm to improve scalability and reliability.
Implemented Teleport for secure, auditable access to AWS accounts and bastion infrastructure.
Built an internal microservice enabling developers to embed Webex messaging into their services.
Created a microservice to automate patching AWS Auto Scaling Groups, removing a monthly week-long manual patching rotation.
Built a Model Context Protocol (MCP) server enabling AI agents to query and reuse repository scripts, preventing code duplication.
Automated onboarding and access control, saving 960 hours annually; awarded Owlie Award for Innovation.
Led a zero-downtime MySQL upgrade supporting 10,000+ users.
Migrated 14 AWS accounts into an AWS Organization to improve consistency and security.
Moved EC2 infrastructure into Auto Scaling Groups using launch templates (AMIs), RPM configuration, and EBS snapshots—reducing deployments from 3–5 hours to ~1 hour.