About

Work Experience

• IT Director, Adrenaline Films

  Nov, 2023 - Present

  Owns all IT and network operations for a 40-person video production company, supporting office, production, and tenant environments.

  • Maintained uninterrupted workflows across office, production, and tenant environments after transition away from third-party service providers.

  • Strengthened infrastructure across Azure AD/Entra ID, Microsoft 365, Teams, SonicWall, UniFi, VLANs, fiber, servers, access control, CCTV, VoIP, and end-user systems.

  • Advanced cybersecurity posture through identity hardening, NGAV lifecycle management, DNS and MFA controls, and monitoring of suspicious activity.

  • Proposed and co-led development of a modern web-driven scheduling and production management platform using FastAPI, MariaDB, and containerized services.

  • Expanded automation and internal tooling via Microsoft 365 adoption, Teams integrations, and exploration of self-hosted AI and workflow systems.

  • Developed a signal-flow and troubleshooting training primer to improve crew autonomy on shoots.

  • Serves as primary partner for operations, scheduling, post-production, finance, and leadership, resolving technical and infrastructure challenges.

  • Contributes to risk, compliance, and IP-related decisions by reviewing vendor terms and advising on IT implications.

• Systems Administrator, Adrenaline Films

  Sep, 2021 - Nov, 20232 years 2 months

  Administered IT infrastructure in a mixed production and office environment, supporting creative workflows and media asset protection.

  • Managed LAN/WLAN, SAN storage, servers, and endpoints.

  • Handled identity and access, permissions, and data security for media and business assets.

  • Migrated from a legacy PBX to a modern VoIP solution to improve reliability and call routing.

  • Implemented monitoring, backup, and troubleshooting processes to reduce downtime.

  • Collaborated with production and operations teams on-set and remotely to minimize disruption to projects.

• Freelance Content Producer / Production Assistant, Freelance

  Sep, 2015 - Sep, 20216 years

  Supported commercial and creative productions in various freelance roles.

  • Coordinated logistics, equipment, and crew communication across multiple locations.

  • Worked with camera, sound, and technical teams to ensure equipment readiness and resolve basic technical issues.

  • Handled call sheets, on-set documentation, and administrative tasks to keep productions organized and on schedule.

• Guest Services Advocate (Electronics Keyholder), Target

  Aug, 2020 - Sep, 20211 year 1 month

  Customer-facing role in Guest Services and Electronics, providing service and basic technical support in a retail environment.

  • Resolved customer issues and questions at Guest Services and on the sales floor.

  • Assisted guests with higher-value technology products, explaining features and trade-offs.

  • Served as a keyholder for secure spaces and followed asset-protection and access-control procedures.

  • Used POS and retail systems to process transactions, manage returns, and troubleshoot device or system issues.

• NRFU Enumerator, U.S. Census Bureau

  Aug, 2020 - Oct, 20202 months

  Conducted field data collection in support of the 2020 Census.

  • Used secure, government-issued mobile systems and applications to collect and update demographic information.

  • Followed detailed technical and process guidelines to ensure accurate records and compliance with data security requirements.

  • Coordinated schedules alongside retail employment to meet all Census obligations.

• Cashier, Publix Super Markets

  Feb, 2020 - Sep, 20207 months

  Customer-facing cashier in a high-traffic grocery environment.

  • Processed cash and electronic payments accurately, including regulated items.

  • Provided responsive customer service and escalated issues to maintain a positive experience.

• Intern – Newsroom Editorial Operations, CNN

  Jun, 2019 - Aug, 20192 months

  Supported production of CNN’s weekend show 'Newsroom with Fredricka Whitfield.'

  • Assisted with preparation and execution of live broadcasts in a fast-paced control room.

  • Edited SOT, VO, DNT, and package elements in Adobe Premiere for on-air use.

  • Managed and updated the iNews rundown in response to breaking news.

  • Pitched projects and conducted research to support story development.

• Intern – Special Projects Unit, CNN

  Jun, 2019 - Aug, 20192 months

  Contributed to long-form and special projects for CNN.

  • Gathered media assets for obituary kits and special packages.

  • Conducted background research for long-form and special projects.

  • Helped manage iNews rundowns and internal documentation.

• Broadcast Production Facility Checkout Specialist, University of Central Florida

  Feb, 2019 - May, 20193 months

  Managed broadcast and production equipment checkout for students and faculty.

  • Handled checkout and return processes with accurate inventory tracking.

  • Managed the online inventory and reservation portal.

  • Verified equipment condition and coordinated troubleshooting and escalation.

• Content Producer, Who You Know Productions

  Feb, 2017 - Apr, 20181 year 2 months

  Produced reality-style content for a social media influencer.

  • Produced festival coverage, events, and tour outings.

  • Handled shooting, editing, and basic producing as a one-person band for web and social content.

• Production Assistant, WUCF-TV PBS

  Jul, 2016 - Jul, 20182 years

  Supported studio and field productions for PBS programming.

  • Assisted camera, audio, and control room teams for productions.

  • Helped set up and strike sets, lighting, and cabling.

  • Contributed as an assistant editor on multiple PBS shows.

• Student Office Assistant, University of Central Florida

  Jan, 2015 - Jul, 20161 year 6 months

  Provided administrative support to a university department.

  • Handled phones, email communication, scheduling assistance, and record updates.

  • Coordinated surplus inventory and assisted with archival and filing projects.

  • Converted physical slides into a searchable digital format and supported fundraising mailings.

• Video Editor, University of Central Florida

  Mar, 2015 - Oct, 20157 months

  Interim video editor for 'The Holocaust Video Project.'

  • Edited lecture and project videos using non-linear editing tools.

  • Applied basic color correction and audio cleanup.

Skills

Education

Certificates