Infrastructure & IT Support Specialist, Technical University of Cluj-Napoca
Jan, 2024 - Present
Administer and maintain critical IT infrastructure across the university operational stack.
Administer Active Directory environments and monitor continuous infrastructure health and network telemetry using Zabbix.
Automate and manage large-scale OS deployments and system imaging across the network utilizing FogProject.
Debug legacy applications (accounting software, signing certificates) and resolve critical system blockers ranging from software patching to hardware-level hardware diagnostics.
Ensure long-term operational stability by managing SLAs via OSTicket and maintaining comprehensive technical documentation in BookStack.