About

Work Experience

• Wireless Engineer, Provision Networks

  Dec, 2022 - May, 20236 months

  Designed and implemented passive wireless solutions hospital-wide, both the East and West coasts. Collaborated with medical personnel in high-stress areas like emergency departments. Developed predictive wireless designs for major branded hotels and casinos in Las Vegas. Optimized network and channel performance to ensure seamless connectivity. Created custom planning reports and maintained active engagement with clients.

  • Designed and implemented passive wireless solutions hospital-wide.

  • Developed predictive wireless designs for major branded hotels and casinos.

  • Optimized network and channel performance to ensure seamless connectivity.

  • Created custom planning reports and maintained active engagement with clients.

• Wireless Engineer, TRS Consulting

  Jul, 2022 - Dec, 20226 months

  Managed both wired and wireless networking infrastructure, utilizing Datto Remote Monitoring and Management (RMM) to maintain uptime and meet Service Level Agreements (SLAs). Directed and coordinated network building migrations and relocations, ensuring minimal downtime and seamless transitions. Transformed a long-mismanaged Jamf environment for a client with several hundred Apple MacBook, iPad, and iOS devices, transitioning the endpoint management from a semi-managed to a fully managed deployment solution. Organized, planned, and initiated the roll-out of MaaS 360 for a client with several hundred Android tablets and corporate Verizon business phones.

  • Managed both wired and wireless networking infrastructure, utilizing Datto Remote Monitoring and Management (RMM) to maintain uptime and meet Service Level Agreements (SLAs).

  • Directed and coordinated network building migrations and relocations, ensuring minimal downtime and seamless transitions.

  • Transformed a long-mismanaged Jamf environment for a client with several hundred Apple MacBook, iPad, and iOS devices, transitioning the endpoint management from a semi-managed to a fully managed deployment solution.

  • Organized, planned, and initiated the roll-out of MaaS 360 for a client with several hundred Android tablets and corporate Verizon business phones.

• Wireless Engineer, Nivid InfoTech

  Sep, 2021 - Jun, 202210 months

  Conducted both active and passive assessments of wireless site conditions for new and existing installations. Developed comprehensive reports following physical site surveys, offering clients in-depth analyses and strategic guidance as needed. Travelled nationally and internationally (75-90% of the time), performing site surveys. Spearheaded the design and implementation of predictive Wi-Fi systems, and carried out post-installation evaluations, resulting in substantial enhancements in clients' business connectivity and dependability.

  • Conducted both active and passive assessments of wireless site conditions for new and existing installations.

  • Developed comprehensive reports following physical site surveys, offering clients in-depth analyses and strategic guidance as needed.

  • Travelled nationally and internationally (75-90% of the time), performing site surveys.

  • Spearheaded the design and implementation of predictive Wi-Fi systems, and carried out post-installation evaluations, resulting in substantial enhancements in clients' business connectivity and dependability.

• Wireless and Mobility Engineer, CSPi

  Mar, 2020 - Jun, 20211 year 4 months

  Conducted active, passive, and predictive heat mapping for a major cruise line's fleet. Set up, configured, and deployed Jamf with nearly 100 percent of employees working remotely. Utilized Bash and Zsh scripting for detailed customization of mobile device configuration and deployment. Successfully navigated the industry's RMM upgrade transition by upgrading systems from macOS 10.x to macOS 11 Big Sur. Led the successful transition from Jamf to Microsoft Intune Unified Endpoint Management (UEM), overcoming the learning curve associated with the new system. Tested Autopilot laptops together with Macbooks to roll them out sequentially. Employed PowerShell scripting for local, Intune, and Azure environments.

  • Conducted active, passive, and predictive heat mapping for a major cruise line's fleet.

  • Set up, configured, and deployed Jamf with nearly 100 percent of employees working remotely.

  • Utilized Bash and Zsh scripting for detailed customization of mobile device configuration and deployment.

  • Successfully navigated the industry's RMM upgrade transition by upgrading systems from macOS 10.x to macOS 11 Big Sur.

  • Led the successful transition from Jamf to Microsoft Intune Unified Endpoint Management (UEM), overcoming the learning curve associated with the new system.

  • Tested Autopilot laptops together with Macbooks to roll them out sequentially.

  • Employed PowerShell scripting for local, Intune, and Azure environments.

• Wireless Engineer, Velociti

  Mar, 2019 - Mar, 20201 year 1 month

  Extensive travel routinely to client locations across the US to provide on-site support, setup, configuration, and implementation of location tracking using RFID tags and antenna readers. Wireless Network Optimization utilizing Air Magnet to conduct active, passive, and predictive heat mapping, optimizing Wi-Fi coverage and performance. RFID System Management with implementation of RFID antenna planning and reader systems using passive tags for efficient location tracking within warehouse settings significantly improving inventory management and operational efficiency.

  • Extensive travel routinely to client locations across the US to provide on-site support, setup, configuration, and implementation of location tracking using RFID tags and antenna readers.

  • Wireless Network Optimization utilizing Air Magnet to conduct active, passive, and predictive heat mapping, optimizing Wi-Fi coverage and performance.

  • RFID System Management with implementation of RFID antenna planning and reader systems using passive tags for efficient location tracking within warehouse settings significantly improving inventory management and operational efficiency.

• MDM and Wireless Engineer, Independent Contracting

  Nov, 2017 - Mar, 20191 year 5 months

  Deployed and maintained Aerohive wireless gear, ensuring PCI compliance for mobile devices. Conducted active, passive, and predictive heat mapping with Air Magnet. Deployed Windows, macOS, iOS, and Android systems, and managed production content and web applications with Workspace ONE. Advised on industry best practices for migration and deployment processes.

  • Deployed and maintained Aerohive wireless gear, ensuring PCI compliance for mobile devices.

  • Conducted active, passive, and predictive heat mapping with Air Magnet.

  • Deployed Windows, macOS, iOS, and Android systems, and managed production content and web applications with Workspace ONE.

  • Advised on industry best practices for migration and deployment processes.

• Mobile Device Management Engineer, Acta Consulting

  May, 2017 - Nov, 20177 months

  Lead MDM software Wavelink Avalanche for worldwide device deployment and management. Supported barcode Zebra printer devices on client-side and remote. Established operator and user training along with documentation for new implementations. Rugged device support and global deployment with various manufacturers Zebra, Motorola, Honeywell, LXE, Getac, and Datalogic. Supported and deployed mobile device operating systems that included iOS, Android as well as rugged legacy CE, WM, and Windows Embedded Handheld.

  • Lead MDM software Wavelink Avalanche for worldwide device deployment and management.

  • Supported barcode Zebra printer devices on client-side and remote.

  • Established operator and user training along with documentation for new implementations.

  • Rugged device support and global deployment with various manufacturers Zebra, Motorola, Honeywell, LXE, Getac, and Datalogic.

  • Supported and deployed mobile device operating systems that included iOS, Android as well as rugged legacy CE, WM, and Windows Embedded Handheld.

• Field Engineer, Jefferson Parish Public School System

  Jun, 2016 - Dec, 20167 months

  Provided comprehensive IT support across 87 schools within Jefferson Parish. Recognized as the primary point of contact for immediate resolution of critical technology issues, ensuring minimal disruption to operations, administrators, teachers, and students. Obtained necessary certifications to repair student damaged laptops under Lenovo warranty enhancing turnaround time for device repairs. Addressed and resolved connectivity issues with Promethean Boards and ActivPanels, ensuring functionality for student learning. Conducted wireless load testing on Aruba gear with up to 120 mobile devices at a time verifying a minimum of 10Mbps simultaneous connectivity on both 2.4 and 5Ghz spectrums for first year of electronic Louisiana state testing for students in the classrooms.

  • Provided comprehensive IT support across 87 schools within Jefferson Parish.

  • Recognized as the primary point of contact for immediate resolution of critical technology issues, ensuring minimal disruption to operations, administrators, teachers, and students.

  • Obtained necessary certifications to repair student damaged laptops under Lenovo warranty enhancing turnaround time for device repairs.

  • Addressed and resolved connectivity issues with Promethean Boards and ActivPanels, ensuring functionality for student learning.

  • Conducted wireless load testing on Aruba gear with up to 120 mobile devices at a time verifying a minimum of 10Mbps simultaneous connectivity on both 2.4 and 5Ghz spectrums for first year of electronic Louisiana state testing for students in the classrooms.

• Mobility Engineer, Excalibur Integrated Systems

  Jun, 2012 - Apr, 20163 years 11 months

  Drove Excalibur's growth in Nashville and Chattanooga by enhancing the mobile device management business. Provided technical expertise, demonstrations, and engineered solutions for clients using various MDM vendors. Resolved wireless network connectivity issues across the network and mobile devices. Assessed client's Cisco core network configurations to replace with competitive wireless gear.

  • Drove Excalibur's growth in Nashville and Chattanooga by enhancing the mobile device management business.

  • Provided technical expertise, demonstrations, and engineered solutions for clients using various MDM vendors.

  • Resolved wireless network connectivity issues across the network and mobile devices.

  • Assessed client's Cisco core network configurations to replace with competitive wireless gear.

• Corporate ITS Service Desk Support Specialist Tier III, Science Applications International Corporation

  Jan, 2008 - Apr, 20102 years 4 months

• Service Desk Computer Technician, Personal Computer Systems

  Jan, 2006 - Jan, 20082 years 1 month

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Education

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References