About

Work Experience

• Warehouse & Sales Support Associate, Drake International

  Jul, 2022 - Jan, 20236 months

  • Collaborated with warehouse teams to optimize freight flow, manage inventory replenishment, and maintain merchandising standards.

  • Performed shipment handling in a fast-paced, customer-oriented environment, resolving customer inquiries to drive satisfaction.

  • Operated equipment safely (including forklifts as required), ensuring adherence to safety and cleanliness protocols.

  • Executed product organization, out-of-stock and damage procedures, and supported loss prevention practices.

• Retail Sales Associate, Canadian Tire

  May, 2021 - Jun, 20221 year 1 month

  • Provided high-level customer service by connecting with and supporting customers to identify solutions for their needs, increasing engagement and loyalty.

  • Uphold merchandising standards by maintaining accurate pricing, signage, planograms, and inventory displays.

  • Operated POS systems and assisted with opening and closing procedures in alignment with operational guidelines.

  • Addressed customer concerns diplomatically, supporting a positive and inclusive team environment.

• Property Maintenance Assistant, Self-Employed

  Jun, 2023 - Jan, 20251 year 7 months

  • Executed detail-oriented cleaning routines and property upkeep to maximize tenant and customer satisfaction.

  • Assisted in equipment handling and site organization to maintain safe, clean, and accessible work environments.

  • Supported team members through diligent follow-up and contribution to operational efficiency.

Projects Experience

• Pharmacy Data Cleaning & Statistical Analysis (SpiritRx Services)

  - Present

  Partnered with stakeholders to deliver actionable sales insights and streamline inventory strategies.

  • Processed large sets of sales transactions to minimize errors and ensure accurate merchandising data.

  • Analyzed customer purchase trends to identify patterns supporting improved product replenishment and sales planning.

• Fitness Coaching Lead capture & nurturing automation

  - Present

  Automated data capture workflows for better follow-up and increased customer engagement in a fast-moving sales setting.

  • Developed automated systems for lead management, supporting team efficiency in follow-up and sales potential.

  • Enhanced first-touch communication rates with personalized approach, streamlining customer nurturing process.

• Fear of God Price Tracking ETL Pipeline

  - Present

  Built systems for automated inventory and price monitoring, supporting optimized sales operations.

  • Automated product price tracking for real-time inventory management and effective sales response.

  • Stored and analyzed pricing data to support promotional and merchandising decisions.

Skills

Education

Certificates