• Quality Enhancement Systems and Teams (QUEST) Consulting Honors Program
• Computer and Network Security, Advanced Data Structures, Android App Development

Developed and taught a curriculum for programming, design principles, and basic electronics to high school students

• Collaborated with other instructors to produce presentations, demonstrations, and templates
• Guided students in using CAD software and 3D printers

• Identified gaps in data collection and lack of adequate metrics on 7000+ software applications through stakeholder interviews, employee correspondence, and process flow analysis
• Established documentation and streamlined data collection to standardize and expedite TDSI’s software intake and software decommissioning processes
• Reduced turnaround time for application approval by 50% and reduced redundant software in inventory by over 1000 listed applications

Collaborated with a student team to recommend support ticket groupings for improving average resolution time for BitGo’s support tickets

• Conducted data cleaning, modeling, and visualization with Python (Pandas, seaborn)
• Segmented BitGo’s past qualitative and quantitative ticket data sets (5000+ tickets) with Python implementations of K-means after principal component analysis

• Analyzed Terrapin Works’s employee scheduling system by examining existing documentation and conducting employee interviews of four main positions in their organization hierarchy
• Increased accuracy and time efficiency of the employee scheduling process by quantifying employee preferences and recommending structural modifications to employee databases

Investigated and characterized thermal performances of 3 novel material mixtures to optimize them for insulation applications