Andrew Gentry

Salesforce Solution Consultant & Application Architect

(270) 935-7345

Bowling Green, KY

Profile

Salesforce Solution Consultant and Application Architect with 10 years of enterprise experience designing, building, and leading CRM solutions across Sales Cloud, Service Cloud, and Force.com Platform. Skilled in full-cycle Agile delivery - from user discovery to CI/CD deployment - with additional expertise in Microsoft Dynamics 365, Power Platform, and SharePoint. Known for translating complex business requirements into scalable, well-architected solutions, and maintaining strong client and end-user relationships.

Experience

Salesforce Solution Consultant (Contract)

May 2026 - Present

Sikich • Bowling Green, KY (Remote)

Hands-on Salesforce development for enterprise consulting engagements - building Lightning Web Components, Apex services, and metadata-driven solutions from discovery through delivery.

Develop a metadata-driven Lightning Web Component application for an enterprise heavy-equipment dealer - versioned solution design documents with inline editing, equipment line management, revision history, and bulk-apply workflows
Support daily Sales Cloud operations, surfacing the critical data sales reps and leaders need for day-to-day execution and decisions
Built a custom, data-driven lead routing engine for a healthcare client, assigning tens of thousands of leads by territory through routing rules that sales executives manage directly

Lead Salesforce Developer

Feb 2021 - Apr 2026

Fruit of the Loom • Bowling Green, KY (Remote)

Led a cross-functional team of five developers delivering and supporting custom and standard Salesforce solutions for 300+ internal users.

Drove architectural decision-making and enforced Salesforce best practices across a portfolio of 50+ SFDX repositories, optimizing maintainability and scalability
Built and supported a supplier-facing Experience Cloud portal serving 100+ external users with self-service access to Salesforce data and processes
Designed and deployed Computer Telephony Integration (CTI) for Service and Sales Cloud - call routing flows spanning 5 teams and 30 users, connected to Salesforce objects and automation
Led technical oversight of a 18 month phased CRM-to-Dynamics 365 migration: functional analysis, spec writing, and custom CI/CD pipelines for Power Platform; migrated multiple custom apps and cut over the first sales team to Dynamics CRM
Built enterprise-grade SharePoint apps and Power Automate approval flows with secure access controls
Championed end-user adoption through hands-on training and workflow integration support

Senior Software Developer

Oct 2019 - Feb 2021

Fruit of the Loom • Bowling Green, KY

Software Developer Intermediate

Oct 2017 - Oct 2019

Fruit of the Loom • Bowling Green, KY

Software Developer Associate

Jun 2016 - Oct 2017

Fruit of the Loom • Bowling Green, KY

Education

B.S. in Computer Science

2013 - 2016

Western Kentucky University

Relevant Coursework: Minor in Business Administration

Associates of Science

2011 - 2013

John A. Logan College

Certifications

Salesforce Certified Application Architect

Salesforce

Salesforce Certified Platform Sharing & Visibility Architect

Salesforce

Salesforce Certified Platform Data Architect

Salesforce

Salesforce Certified Platform Developer I

Salesforce

Salesforce Certified Platform App Builder

Salesforce

Salesforce Certified Administrator

Salesforce

Salesforce Certified Advanced Administrator

Salesforce

Salesforce Agentblazer Champion (2026)

Salesforce

Salesforce Trailhead Four Star Ranger

Salesforce

Skills

Salesforce Platform

Sales Cloud • Service Cloud • Marketing Cloud • Force.com Platform • Experience Cloud • Agentforce • Apex • SOQL • Flow • REST APIs • LWC • JavaScript • HTML • SFDX • CI/CD

Microsoft Ecosystem

Dynamics 365 • Power Platform • Power Automate • Power Apps • SharePoint

Languages & Tools

Python • SQL • Java • Docker • Azure DevOps • GitHub Copilot

Soft Skills

Agile Team Leadership • Stakeholder Management • Enterprise Solution Architecture • End-User Training