Passionate, adaptable PM with a background in Architecture and 4+ years of project experience spanning from government agencies to airport operation. Team player, keen-learner and driven to explore new challenges everyday.
Lead product development of an inter-agency planning platform that lead to productivity gain and seamless end-to-end workflow through Intuitive web design.
- Establish product roadmap and launching a product from 0 - 1 in 6 months
- Achieve productivity gain of more than x10 of existing workflows by streamlining process and leveraging platform UX
- Managed multiple cross-functional teams to successfully launch a major product initiative, increasing user activity by 3x in 2 months
Business Analyst
Dec 2019 - May 2022
- Lead user engagement and operation research and form proposal for stakeholder's buy-in of technology solutions
- Lead multiple digital transformation projects to improve existing manual process and improve report efficiency by 60%
Architecture Designer
Jan 2017 - May 2022
Part of Changi Airport T5 Planning team to design both existing terminals and T5, with focus on aspects spanning from traveller experience, functional and capacity planning and operation transformation.