Career Timeline
2024-06-30 -
Technical Support Engineer
- Providing assistance and advising customers for the consumer product line. - Troubleshooting both Windows and Mac based environments - Covering both French and English speaking customers2023-12-31 - 2024-06-30
Information Technology Help Desk
- Worked for two portfolio projects in the IT field. - Educated customers and provided initial troubleshooting for SAAS products. - Covered customers in EMEA countries, and assisted them in English, French and Arabic.Beginning!