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Yousef Shanawany

Yousef Shanawany

Lead Full-Stack Architect & Tech Lead | 13+ Years Enterprise SaaS

Riyadh, SA
+966 535 417 348
English

Background


About

About

Versatile Lead Engineer with 13+ years of experience building and scaling enterprise SaaS applications. Expert in the React/TypeScript ecosystem with a heavy focus on frontend architecture and performance. Deeply experienced in automating the full DevOps lifecycle—implementing CI/CD pipelines that eliminate manual deployments and reduce time-to-market. A hands-on leader who specializes in creating reusable system architectures and multi-tenant solutions that significantly increase team velocity and code quality.

Work Experience

Work Experience

  • Engineering LeadInnovation Team

    Feb, 2023 - Present

    Leading technical strategy for high-scale enterprise applications with a focus on DevOps automation and modern web architecture. Specialized in provisioning resilient cloud infrastructure for AI-driven services and architecting reusable frontend frameworks for the Saudi public sector.

    • Promoted to Engineering Lead within 2 months for driving technical efficiency and establishing high-bar coding standards through rigorous peer reviews.

    • Provisioned and managed high-performance AWS infrastructure for AI workloads, including GPU-optimized EC2 instances and Dockerized API hosting.

    • Standardized project management in Azure DevOps, implementing Agile/Scrum workflows using Boards and Repos to increase sprint predictability.

    • Architected an automated release verification tool using Node.js and BitBucket webhooks to eliminate manual deployment auditing.

    • Engineered a standardized enterprise OIDC authentication framework with native RTL and bilingual support for government portals.

    • Orchestrated the containerization and deployment of multi-stack microservices using Azure Pipelines and Private Docker Registries.

    • Designed a reusable UI layout system using React, TypeScript, and Tailwind CSS to accelerate page delivery and ensure design consistency.

  • Senior Frontend EngineerInnovation Team

    Feb, 2023 - Apr, 20232 months

    Frontend lead for a mission-critical government portal, managing Next.js development and architecting the DevOps lifecycle to secure the ecosystem.

    • Promoted to Engineering Lead within 2 months for driving technical efficiency and optimizing delivery workflows.

    • Developed a secure government portal for managing citizen requests, utilizing React, TypeScript, and Bootstrap for a high-performance UI.

    • Engineered a reusable UI layout system that accelerated the creation of new pages and ensured consistent design patterns.

    • Integrated Git-based workflows within Azure DevOps, streamlining collaboration for the frontend team.

  • Senior Frontend Engineer (L5)CloudKitchens (Otter)

    Jul, 2022 - Feb, 20237 months

    Engineered high-traffic features for a global SaaS platform, collaborating in an elite engineering culture alongside ex-FAANG engineers.

    • Optimized the checkout conversion funnel by developing a strategic upselling UI component using React, TypeScript, and GraphQL.

    • Managed feature rollouts via feature flags to ensure safe deployment of new hardware recommendation modules.

    • Diagnosed and resolved complex production issues using Sentry and OpsGenie, isolating multi-tenant API failures.

    • Contributed to a massive Monorepo environment, utilizing Zustand and Storybook for component-driven development.

  • Senior Software Engineer & Tech LeadFlex

    Jul, 2012 - Jul, 202210 years

    10-year career progression from solo developer to technical lead within a Fortune 500 environment. Architected global IT solutions and led the Enterprise Bot Platform team.

    • Transitioned into a Technical Lead role to manage a team of developers, overseeing task distribution and code quality for the Bot Platform.

    • Architected a 'Universal Chatbot Platform' that consolidated 20+ disparate bots into a single multi-tenant engine serving 2,000+ users.

    • Engineered a full-stack Learning Management System (LMS) on AWS using RDS read-replicas and CloudFront for global scale.

    • Designed a real-time 'Remote-Controlled Tableau' system using C# SignalR for wireless dashboard synchronization.

    • Automated ML data processing by building Node.js/TypeScript CLI tools to transform raw intent data into training sets.

    • Modernized legacy applications by migrating to Blazor and .NET Core, improving maintainability.

Projects Experience

Projects Experience

  • Stealth Localized Mobile Prototype

    Jun, 2025 - Present

    Architected and developed a high-fidelity React Native (Expo) mobile prototype featuring advanced Internationalization (i18n) and Right-to-Left (RTL) support. Engineered a modular, scalable frontend architecture designed to handle complex user workflows and data-driven interactions within a localized market context.

    • Implemented comprehensive RTL support and multi-language localization, ensuring seamless UI/UX transitions between diverse layout orientations.

    • Integrated custom Geospatial API services with interactive mapping features and spatial data visualization for up-to-date location discovery.

    • Designed a scalable frontend data-modeling layer to simulate complex backend responses, enabling rapid feature validation and stakeholder demonstrations.

    • Automated the CI/CD pipeline using Expo Application Services (EAS), optimizing the build-and-distribution cycle for rapid prototype iterations.

    • Directed the end-to-end product lifecycle, managing everything from initial wireframing to Agile execution in 1-week sprints.

  • Budget Cast

    Nov, 2024 - Apr, 20255 months

    Empowered users to visualize 50-100 year financial trajectories with a high-performance SaaS, replacing uncertainty with clarity. Built on Deno and Fresh for edge-native, near-zero latency.

    • Successfully monetized the platform by converting early adopters into paying users, validating a one-time fee model for premium forecasting tools.

    • Designed reactive financial dashboards using Preact Signals and Fresh Charts, enabling users to interactively model wealth compounding over 50-100 year timelines.

    • Achieved perfect Lighthouse scores of 100/100 for SEO and Best Practices, with a 93+ for Accessibility, ensuring a high-quality, inclusive user experience.

    • Engineered a premium high-security layer offering optional client-side encryption for sensitive financial data, utilizing Argon2id for robust credential hashing.

    • Eliminated database latency by leveraging Deno KV for globally distributed, edge-native state management.

    • Integrated Clerk for secure, multi-tenant authentication and managed the full deployment lifecycle on Deno Deploy's global edge network.

  • Automated Release Verification Tool (DGT), Innovation Team

    Oct, 2025 - Present

    Architected and built a full-stack release verification platform projected to reduce audit cycles by ~70% (from days to hours). Engineered a sophisticated React/Node.js application that serves as the central intelligence for release decision-making.

    • Developed a high-performance frontend using React, TypeScript, and Material UI, delivering a responsive dashboard for real-time validation visualization.

    • Projected to slash artifact validation time from days to hours by automating compliance checks via a custom Express.js engine.

    • Designed a 'Zero-Touch' deployment architecture using AWS App Runner, ensuring 100% environment uptime and instant readiness for stakeholder demos.

    • Implemented type-safe API communication using OpenAPI standards, ensuring seamless contract validity between the frontend and backend services.

    • Eliminated manual build/deploy overhead (saving ~15 hours/year) by automating the lint-test-build lifecycle within a robust Monorepo structure.

    • Integrated the Jira API to programmatically trigger issue creation for failed validations, reducing communication overhead between Dev and QA teams.

  • Enterprise OIDC Authentication Framework, Innovation Team

    Aug, 2025 - Oct, 20253 months

    Architected a reusable, high-security frontend authentication framework for a Major Saudi Enterprise. Pivoted a specific project initiative into a standardized enterprise 'shell' with integrated OIDC, global state management, and bilingual RTL support.

    • Automated the CI/CD pipeline (lint, test, audit, build), saving the team ~80 hours annually in manual verification and reducing regression debugging time.

    • Architected a standardized OIDC identity layer and authenticated network hooks, saving ~60 developer-hours annually by abstracting secure session management.

    • Engineered a reusable layout system and bilingual UI framework, cutting initial page setup time by 30% and reducing annual maintenance overhead by ~25 hours.

    • Implemented a dual-state management strategy (Redux Toolkit & React Query) to efficiently handle complex global state and server-side synchronization.

    • Developed a modular UI library leveraging shadcn/ui and Radix UI primitives to ensure design consistency and full Right-to-Left (RTL) support.

    • Established a robust testing infrastructure with Vitest and React Testing Library to validate mission-critical authentication flows.

  • Enterprise Generative AI & RAG Platform, Innovation Team

    May, 2025 - Jul, 20253 months

    Led a 4-person cross-functional engineering team to deliver a mission-critical Generative AI platform. Orchestrated the complex integration of a Java-based core with a Python RAG service, bridging the gap between traditional enterprise backend and modern AI architectures.

    • Directed the engineering squad as Scrum Master, removing technical roadblocks and ensuring consistent on-time delivery for a complex multi-stack project.

    • Reduced frontend build-to-deploy times by ~90% (from hours to minutes) by engineering an automated Azure Pipeline, ensuring rapid UI iteration for stakeholder demos.

    • Architected a fault-tolerant AWS environment optimized for compute-intensive RAG workloads, maintaining 99.9% infrastructure uptime.

    • Owned the DevOps strategy, ensuring 100% environment parity across development, staging, and production to eliminate 'works on my machine' issues.

    • Facilitated agile execution by guiding the team to decompose Business Analyst user stories into granular, actionable technical tasks in Azure DevOps.

  • Smart Marketing Plan AI

    Sep, 2024 - Jun, 202510 months

    Architected and developed a production-grade generative AI SaaS that automates comprehensive marketing strategy creation. Engineered a multi-LLM orchestration layer using the Vercel AI SDK to transform complex model outputs into interactive, component-driven UI experiences.

    • Architected a type-safe SaaS on the T3 Stack (Next.js, tRPC, Prisma), reducing API development time by ~40% and eliminating runtime type errors via end-to-end type inference.

    • Empowered users to generate comprehensive 15-page marketing strategies in under 5 minutes, replacing days of manual consultancy work with an automated AI workflow.

    • Accelerated time-to-market by ~2 weeks by integrating Clerk for secure, multi-tenant authentication, bypassing the need for custom identity infrastructure.

    • Integrated a multi-LLM orchestration layer (OpenAI, Anthropic, Gemini) via the Vercel AI SDK, bridging the gap between complex prompt engineering and the reactive UI.

    • Managed complex client-side state for the interactive plan editor using Jotai and Immer, ensuring a seamless, flicker-free user experience.

    • Established a rigorous testing culture using Vitest and React Testing Library, achieving high coverage for critical business logic and AI response parsing.

  • Government Camping & Tourism Reservation Ecosystem, Innovation Team

    Jul, 2024 - Apr, 202510 months

    Led a 5-person agile engineering squad to deliver a mission-critical government digital ecosystem. Directed the end-to-end architecture of a high-traffic web portal, cross-platform mobile app, and scalable Java microservices backbone.

    • Eliminated ~200+ hours of annual manual operations by engineering a custom Azure DevOps pipeline that automates linting, testing, and SSH-based deployments.

    • Enforced strict code quality and security standards across a 38,000+ line codebase by integrating SonarQube gates into the pull request workflow.

    • Orchestrated technical delivery across a complex Monorepo containing Next.js (Web), React Native/Expo (Mobile), and Java/Spring Boot (Backend) components.

    • Architected a secure, self-managed private Docker Registry on AWS EC2, ensuring complete data sovereignty and eliminating external SaaS dependency costs.

    • Managed the AWS cloud infrastructure, utilizing Elastic Load Balancing (ELB) for secure SSL/HTTPS termination and Route 53 for global DNS management.

    • Ensured high availability for government-scale traffic through proactive resource scaling and custom shell scripts for container health monitoring.

  • Government Service Request Management Platform, Innovation Team

    Feb, 2023 - Apr, 20252 years 3 months

    Led a 7-person engineering team to deliver a mission-critical government SPA for auditing citizen service requests. Directed a mix of senior frontend and backend engineers to build a high-performance, bilingual administrative interface.

    • Automated the frontend CI/CD pipeline and enforced strict code reviews, reducing production bugs by ~30% and saving the team ~200+ hours annually in manual ops.

    • Architected a reusable layout and CRUD component system, accelerating the delivery of new administrative pages by ~40% and ensuring UI consistency.

    • Managed the full Agile lifecycle in Azure DevOps, establishing governance policies (branch protection, linting gates) that improved code quality scores by ~40%.

    • Served as the primary technical liaison, utilizing Swagger/OpenAPI to negotiate robust API contracts and decouple frontend/backend development streams.

    • Implemented a centralized Internationalization (i18n) architecture using React Context, supporting seamless real-time switching between English and Arabic (RTL).

    • Leveraged React Query to architect a resilient data-fetching layer, handling complex asynchronous states for high-volume data tables.

  • Enterprise Data Access Library (Chatbot Ecosystem), Flex

    Jul, 2022 - Jul, 20242 years

    Architected and maintained a foundational C# data-access library that standardized database interactions and schema integrity for global AI-driven services across the enterprise.

    • Accelerated developer velocity by 98%, reducing data-layer setup time for new chatbot initiatives from 2 hours to under 2 minutes via a proprietary C# NuGet library.

    • Architected a complex SQL Server schema using a Code-First approach, managing migrations for 40+ interconnected tables to support LUIS AI and QnA Maker data models.

    • Reduced backend technical debt by 10% across integrated services by encapsulating core business logic within extended model methods to maximize code reusability.

    • Orchestrated the automated distribution of library updates via Azure DevOps and NuGet, ensuring seamless versioning and synchronization for multiple internal engineering teams.

    • Integrated Microsoft Bot Framework services to ensure high-performance data persistence for natural language processing (NLP) workflows and conversation logging.

  • manager.tryotter.com, Cloud Kitchens

    Aug, 2022 - Feb, 20237 months

    Engineered high-impact frontend features for Otter's global restaurant management SaaS. Optimized mission-critical user onboarding and revenue-driving upsell funnels within an elite, high-growth engineering culture.

    • Accelerated user growth by developing strategic sign-up and upselling UI components using React and TypeScript, focusing on high-conversion user journeys.

    • Collaborated within a high-performance Agile team of 8, maintaining rigorous code quality and architectural alignment through peer reviews and TDD practices.

    • Utilized Storybook and Styled Components to build a standardized, reusable UI library, ensuring design consistency across the global Otter dashboard.

    • Navigated a massive enterprise monorepo environment, contributing to complex codebase maintenance and feature rollouts via feature flags.

    • Partnered with product managers and designers to translate complex restaurant procurement workflows into intuitive, high-performance UI experiences.

    • Maintained high reliability for global traffic by diagnosing and resolving production-level frontend state management issues.

  • Enterprise General Bot Platform, Flex

    Dec, 2020 - Jul, 20221 year 8 months

    Architected and led the development of a cloud-native, multi-tenant chatbot orchestration platform. Designed a 'Configuration-over-Code' engine that empowered the organization to deploy and manage 20+ unique chatbots without additional engineering overhead.

    • Engineered a universal dynamic chatbot engine that serves multiple distinct bot identities based on URL/Context, scaling to 2,000+ monthly active users across the global enterprise.

    • Eliminated weeks of manual development time per bot by implementing a database-driven feature-toggle system for OAuth configurations and NLP settings.

    • Architected a logging and observability layer to capture chat history, providing real-time analytics and performance metrics to bot administrators.

    • Refactored a monolithic architecture into reusable sub-projects and Azure Artifacts packages, significantly improving code modularity and internal developer velocity.

    • Directed the full Agile lifecycle for the platform, managing monthly stakeholder reporting, task prioritization, and a high-frequency release cycle (10+ updates/month).

    • Implemented a robust enterprise security layer, managing unique OAuth configurations per bot to ensure secure data access across disparate departments.

    • Presented platform architecture and business impact to an audience of 100+ global employees, driving internal adoption of the service.

  • Global IT Helpdesk Virtual Assistant, Flex

    Nov, 2021 - Jul, 20229 months

    Revitalized and led the development of a global IT Virtual Assistant. Inherited a legacy codebase and refactored it into a high-performance, multilingual support platform serving 1,500+ monthly active employees across the enterprise.

    • Led a cross-functional team of 7 to deliver an enterprise-grade IT helpdesk bot, facilitating weekly stakeholder requirements gathering and technical translation.

    • Engineered an automated localization engine allowing administrators to train the bot once in English while supporting 70+ languages for a global workforce.

    • Spearheaded a massive architectural refactor of the inherited codebase, eliminating technical debt and duplicate code to improve system maintainability and response speed.

    • Integrated secure enterprise authentication using OKTA and OAuth, ensuring personalized and secure IT support interactions.

    • Developed interactive UI experiences using Microsoft Adaptive Cards to handle complex IT troubleshooting workflows within the chat interface.

    • Managed the end-to-end delivery lifecycle using Azure DevOps Boards, implementing GitFlow to maintain high deployment standards across environments.

    • Utilized Google Analytics and custom logging to track bot performance and accuracy, leading to iterative improvements in NLP model training.

  • LUIS NLP Middleware API, Flex

    Oct, 2021 - Nov, 20212 months

    Engineered a specialized middleware API to bridge the gap between Natural Language Processing (NLP) models and enterprise data sources. Developed logic to parse machine-learning entities and dynamically fetch real-time data to generate context-aware chatbot responses.

    • Developed an ASP.NET Core MVC API to process LUIS-generated entities, enabling chatbots to handle complex, variable-based user queries.

    • Engineered deep integration with the Microsoft Graph API to programmatically retrieve and manipulate data from SharePoint Lists and Subsites.

    • Architected an extensible handler system that allows chatbots to perform external service calls and data aggregation in real-time.

    • Implemented API Key-based authorization and secure communication protocols between the chatbot frontend and backend data layers.

    • Utilized Adaptive Cards to format retrieved SharePoint data into interactive, rich-media chat responses for end-users.

    • Managed the full development lifecycle within Azure DevOps, ensuring continuous integration and stable deployment to Azure App Service.

  • Remote-Controlled Digital Orchestration System (STS), Flex

    Jun, 2021 - Jul, 20212 months

    Architected and deployed a hardware-free remote control system for enterprise data visualization. Designed a real-time synchronization engine allowing administrators to orchestrate Tableau dashboard displays across global TV screens via a unified web interface.

    • Developed a high-performance real-time synchronization layer using Azure SignalR and the C# IObservable pattern to push state changes to multiple client displays simultaneously.

    • Engineered a hardware-agnostic 'Virtual Remote' using Blazor Server, enabling mobile browsers to control enterprise TV screens with zero-latency interaction.

    • Integrated the Tableau Embed API via secure iFrame orchestration to dynamically switch and manipulate data visualizations across a global network of devices.

    • Designed and prototyped mobile-first UI/UX experiences in Adobe XD, ensuring an intuitive 'remote control' feel for business stakeholders.

    • Built a secure data-access library connecting to SharePoint via Microsoft Graph, enforcing granular authorization policies for sensitive business dashboards.

    • Successfully deployed and scaled the application within Azure cloud to support localized Business and IT Project Teams.

    • Standardized the system architecture into reusable C# libraries to separate database concerns from the real-time messaging logic.

  • PSL Global Supplier Directory, Flex

    Feb, 2021 - Mar, 20212 months

    Engineered a high-performance, framework-agnostic supplier search directory integrated into the global Flex SharePoint ecosystem. Developed a lightweight, real-time filtering interface utilizing modern web standards for a seamless user experience.

    • Architected the frontend using vanilla HTML5 Web Components, defining custom elements to ensure modularity and high performance without framework overhead.

    • Implemented a 'Search-as-you-type' filtering engine that provides instantaneous results by leveraging asynchronous parallel processing and the Fetch API.

    • Engineered a dynamic auto-complete system using the <datalist> element, populated via real-time data streams to assist users in navigating large supplier datasets.

    • Managed the technical design process from high-fidelity Adobe XD mockups to production-ready ASPX/SharePoint integration.

    • Utilized JSDoc and TypeScript to maintain strict documentation and type-safety within a pure JavaScript environment.

    • Optimized data retrieval patterns using Promises and parallel execution to ensure the UI remains responsive during high-volume data fetching.

  • XplorIT: AI-Powered Application Discovery Platform, Flex

    Dec, 2020 - Feb, 20213 months

    Architected an ML-powered virtual assistant to serve as the central discovery engine for the Flex global software ecosystem. Engineered a Natural Language Processing (NLP) interface that allows employees to query product ownership, technical documentation, and VPN configurations using conversational English.

    • Eliminated manual internal research by centralizing disparate application data into a single, voice-enabled AI interface, providing software insights in seconds.

    • Engineered a custom C# SDK by wrapping external REST APIs, utilizing Extension Methods and advanced OOP patterns to standardize data access across the platform.

    • Utilized LUIS.ai and Machine Learning to parse complex user intents regarding product capabilities, ownership hierarchies, and technical infrastructure.

    • Integrated the platform with OKTA and OAuth for secure, identity-aware responses, ensuring sensitive product information was only accessible to authorized personnel.

    • Developed a rich UI experience using Microsoft Adaptive Cards to render technical documentation links and product metadata directly within the chat interface.

    • Published core service components to Azure Artifacts as NuGet packages, enabling internal engineering teams to consume the application's discovery logic.

    • Leveraged Google Analytics and custom telemetry to analyze user search patterns, iteratively improving the NLP model's accuracy and coverage.

  • Enterprise Bot Editor & Training Orchestrator, Flex

    Oct, 2019 - Oct, 20201 year 1 month

    Architected a comprehensive administrative platform to manage, train, and audit a global network of enterprise chatbots. Engineered a custom replacement for Microsoft’s QnA Maker interface to provide granular control over machine-learning models and answering algorithms.

    • Modernized a legacy administrative tool into a high-engagement Blazor Server SPA, supporting 100+ monthly active power users with an average session duration of 20 minutes.

    • Engineered a custom 'Model-Training' interface utilizing Microsoft QnA Maker APIs, allowing non-technical admins to refine ML datasets and adjust confidence-score thresholds.

    • Developed a sophisticated 'Staging & Simulation' environment, enabling administrators to test bot interactions and verify NLP accuracy before production deployment.

    • Implemented advanced Role-Based Access Control (RBAC) via OKTA and OAuth to manage permissions across various organizational departments.

    • Architected an automated reporting engine that processes analytical data into visual charts and scheduled Excel reports via automated email triggers.

    • Optimized data rendering for large-scale training sets using server-side pagination and Flurl for efficient, fluent API communication.

    • Integrated a Human-in-the-Loop (HITL) review system, allowing admins to audit chatbot logs and resolve low-confidence queries to iteratively improve AI performance.

  • Custom QnA Training Portal (Legacy React Version), Flex

    Oct, 2019 - Oct, 20201 year 1 month

    Architected the initial version of the enterprise chatbot training portal. Developed a React-based interface to manage complex NLP datasets and engineered custom deployment scripts to integrate modern frontend frameworks into legacy SharePoint environments.

    • Developed a responsive Single Page Application (SPA) using React, TypeScript, and React Router to provide a centralized hub for AI model training and testing.

    • Engineered a custom Node.js build-automation script to compile and transform React assets into .ASPX compatible formats, enabling deployment on Microsoft SharePoint infrastructure.

    • Integrated Microsoft Graph API and Adaptive Cards to provide rich-media previews of how chatbot responses would render across different client platforms.

    • Established a multi-environment configuration strategy using DotEnv and Environment Variables to manage secure deployments via Azure DevOps.

    • Managed the strategic transition and eventual rewrite from React to C# (Blazor) to unify the tech stack and reduce long-term backend maintenance overhead.

    • Utilized React Bootstrap Typeahead and sophisticated state management to handle high-velocity data entry for large-scale Q&A pair datasets.

  • Box Direct: Enterprise File-Orchestration Service, Flex

    Mar, 2020 - Jun, 20204 months

    Architected and developed 'Box Direct', an internal SaaS platform designed to transform enterprise Box storage into a direct-access CDN. Engineered a middleware layer to serve static assets via direct URLs, bypassing standard authentication friction for end-user asset delivery.

    • Architected a custom file-proxy service using .NET Core to interface with the Box API, enabling programmatic file uploads and public-link generation.

    • Eliminated the need for complex authentication layers for end-users by serving files directly through a high-performance middleware gateway.

    • Integrated OKTA and OAuth 2.0 to secure the administrative upload portal, ensuring only authorized personnel could manage the global asset repository.

    • Implemented a 'Direct Link' engine that served as a lightweight alternative to AWS S3 for internal developers needing fast, reliable asset hosting.

    • Designed a responsive, mobile-friendly dashboard using Bootstrap to streamline the file management and URL retrieval process for non-technical stakeholders.

    • Leveraged Azure App Service to host the platform, ensuring high availability and scalability for global file requests.

  • Flexo: Enterprise Virtual Personal Assistant, Flex

    Jun, 2019 - Mar, 202010 months

    Architected the foundational AI virtual assistant for Flex, transforming a basic prototype into a high-utility personal assistant. Engineered deep integrations with Microsoft 365 to automate calendar management, email retrieval, and organizational directory navigation.

    • Implemented a Voice-to-Text and Text-to-Speech (TTS) interface, allowing employees to interact with the enterprise ecosystem through natural language and voice commands.

    • Engineered a high-performance organizational tree traversal system using recursive algorithms, optimized with memoization to ensure near-instant responses for complex 'direct-report' queries.

    • Utilized LUIS.ai (NLP) to design and train intent-prediction models, enabling the bot to accurately interpret and execute complex administrative tasks.

    • Integrated Microsoft Graph API with OAuth/OKTA to provide secure, authenticated access to personal calendars, emails, and Active Directory profiles.

    • Successfully translated high-level executive requirements into a scalable software architecture that significantly reduced manual research time for internal staff.

    • Designed interactive Adaptive Cards to render real-time calendar agendas and email snippets directly within the chat interface.

    • Established baseline telemetry using Google Analytics to monitor bot accuracy and user engagement patterns during the initial rollout phase.

  • NLP Dataset Orchestrator & CLI Tool, Flex

    Feb, 2019 - Sep, 20198 months

    Developed a high-performance Node.js console application to automate the aggregation and transformation of NLP datasets. Standardized the process of converting raw intent/entity data into machine-learning ready JSON schemas for LUIS.ai training and automated testing.

    • Eliminated hundreds of manual hours by automating the bulk processing of intent-to-entity mapping for enterprise chatbot training models.

    • Engineered a sophisticated data transformation engine that merged existing ML entities with user-defined custom entities via complex string manipulation and file I/O operations.

    • Architected an automated test-case generator that produced verification datasets directly from the training source, ensuring 100% test coverage for new NLP models.

    • Collaborated with cross-functional teams to customize the CLI tool for diverse chatbot use cases, ensuring platform-wide compatibility.

    • Utilized TypeScript to ensure data integrity during the transformation process, preventing schema errors in the final machine-learning import files.

    • Implemented modular file-reading/writing patterns to handle large-scale datasets without memory overflow or performance degradation.

  • Global Enterprise Learning Management System (LMS), Flex

    Feb, 2016 - Mar, 20182 years 2 months

    Architected and engineered a high-scale, media-streaming platform designed to deliver internal training globally. Developed a resilient, cloud-native architecture on AWS to rival commercial LMS platforms, supporting thousands of concurrent video streams with low latency.

    • Provisioned and managed a global AWS infrastructure including EC2 Linux clusters, Application Load Balancers (ALB), and Route 53 for high availability and failover.

    • Engineered a high-performance database layer using AWS Aurora (PostgreSQL/MySQL) with read-replicas to optimize data retrieval speeds for global users.

    • Implemented a global content delivery strategy using AWS CloudFront (CDN) and S3 to ensure buffer-free 1080p video streaming across disparate geographic regions.

    • Developed a sophisticated state-persistence engine using Node.js and Express to track user video progress, allowing seamless 'resume-play' functionality.

    • Automated the deployment lifecycle using AWS CodeDeploy and Git, establishing one of the first internal DevOps pipelines for the business unit.

    • Architected a secure authentication layer using PassportJS, OAuth, and OKTA to ensure enterprise-grade security for internal educational content.

    • Designed a comprehensive administrative CMS using AngularJS, enabling content creators to upload, tag, and manage media without engineering assistance.

  • SVG Adjacency Graph Visualization Engine

    Aug, 2016 - Mar, 20181 year 8 months

    Engineered a custom, high-performance graph visualization engine from scratch using TypeScript and SVG. Developed complex interactive features including adjacency-based visibility toggles and real-time drag-and-drop node manipulation.

    • Architected a framework-agnostic visualization system that renders complex network ontologies using pure SVG elements and Vanilla JavaScript.

    • Implemented real-time coordinate calculation logic to ensure edges (links) dynamically track and re-render as nodes are manipulated via drag-and-drop events.

    • Engineered an 'Adjacency Discovery' feature, allowing users to interactively traverse the graph by toggling the visibility of neighbor nodes on click.

    • Utilized TypeScript to define strict interfaces for Vertex and Edge data structures, ensuring robust state management within the adjacency list.

    • Optimized SVG rendering performance by managing direct DOM updates, bypassing the overhead of heavy third-party visualization libraries.

    • Designed a custom event-handling system to manage mouse-coordinate translation and SVG viewport scaling for a fluid user experience.

  • Big Data Analysis: YouTube Network Topology, San Jose State University

    Sep, 2014 - Oct, 20142 months

    Architected a Big Data pipeline to analyze YouTube’s related-video network. Engineered data transformation scripts and utilized the Hadoop ecosystem to uncover patterns in video-to-video relationship hierarchies.

    • Leveraged the Hadoop ecosystem (CDH4, HDFS) to process and store a massive, scattered dataset of YouTube video metadata.

    • Engineered custom Java MapReduce-style scripts to aggregate disparate data files into a unified, Hive-compatible schema.

    • Architected a Hive data warehouse to enable SQL-based querying on large-scale CSV-formatted video interaction logs.

    • Designed and executed complex analytical queries to map 'child-parent' relationships between related videos, uncovering the underlying topology of content discovery.

    • Utilized Hue to manage HDFS workflows and visualize query results, translating raw big data into actionable insights.

    • Optimized data ingestion processes to ensure dataset compatibility with distributed file systems and relational querying layers.

  • Media Notes

    Oct, 2018 - Mar, 20201 year 4 months

    Engineered a specialized productivity platform that synchronizes rich-text note-taking with multi-source media playback. Designed an automated timestamping engine that enables students and researchers to create interactive, clickable lecture notes linked to specific audio/video moments.

    • Developed a robust cross-platform media integration layer supporting YouTube, SoundCloud, Spreaker, and local HTML5 audio/video files via a unified playback interface.

    • Architected a real-time reactive state management system using RxJS and Angular, ensuring seamless synchronization between the text editor and media timestamps.

    • Leveraged a serverless backend with Firebase (Firestore, Functions, and Hosting) to manage user authentication and real-time data persistence.

    • Implemented interactive Markdown support using Showdown, allowing users to render structured notes with embedded media controls.

    • Designed a responsive, accessible UI using Angular Material and Flex Layout, focusing on a distraction-free environment for long-form academic study.

    • Engineered automated build and deployment pipelines using Firebase CLI and Angular CLI to maintain a live, production-grade web application (medianotes.app).

Skills

Skills

  • Programming Languages & Runtimes

    TypeScript

    Node.js

    JavaScript

    Deno

    CSS

    C#

    HTML

  • Frontend Development

    React 19

    Tailwind CSS

    Vite

    UI/UX Design

    Unit Testing

    NextJS 15

    Preact

    Angular

    Blazor

    Internationalization (i18next)

    Storybook

    shadcn/ui

    React Native

    Expo

  • Backend & Data Management

    OAuth

    NextJS 15

    Express.js

    REST APIs

    ASP.NET Core

    Authentication & Authorization

    Firebase & Firestore

    SQL Server

    PostgreSQL

    Entity Framework Core

    GraphQL

    Microservices Architecture

    Database Design

    OIDC

    MongoDB

    OWASP Top 10

  • Cloud & DevOps

    Amazon Web Services (AWS)

    Docker / Containerization

    Infrastructure as a Service (IaaS)

    Vercel

    DevOps

    Deno Deploy

    Azure DevOps

    AWS EC2

    AWS Route 53

    Azure App Service

    AWS App Runner

    Expo Application Services (EAS)

  • Methodologies & Leadership

    Agile Project Management

    Engineering Leadership

    Scrum

    Agile Methodologies

    Enterprise Solution Design

    Communication

    Kanban

    Jira

    Linear

  • AI & Machine Learning

    Artificial Intelligence (AI)

    Gemini/Cursor CLI

    Microsoft Bot Framework

    Machine Learning

    Natural Language Processing (NLP)

    LUIS AI

    QnA Maker

    LLMs

    Azure Bot Framework

Education

Education

  • Computer Software Engineering, Bachelor of Science (B.S.), San Jose State University

    Jan, 2011 - Dec, 2014

    Data Structures & Algorithms

    Object Oriented Design

    Software Engineering I & II

    Computer Organization & Architecture

    Information Security

    Database Systems

  • Frontend Web Development, Professional Certificate, Free Code Camp

    Jan, 2018 - Dec, 2018

Certificates

Certificates

  • dotCMS Content Architect, dotCMS

    Issued on: Jan 23, 2025

  • Agile Project Management & Delivery (Certified), Yesi Education / Udemy

    Issued on: Jun 30, 2024

  • OWASP Top 10: Web Application Security, Udemy

    Issued on: Jun 27, 2024

  • Adobe Experience Manager (AEM) Foundations, Udemy

    Issued on: Nov 30, 2025

  • Tactics for Smarter Team Communication, Udemy

    Issued on: Mar 04, 2024

Interests

Interests

  • Software Engineering

    Best PracticesFANG/MANG StandardsTerminal/TUIAgile/SCRUM