Experienced Information Systems Specialist with a strong background in systems management, scripting, and automation. Skilled in deploying and maintaining complex IT infrastructures, with hands-on experience in server installations, software deployment, and cloud/mobile technologies. Proven track record in supporting critical operations in both healthcare and industrial environments.
2021-03-01 — 2022-01-01
Provided technical support for payroll software, troubleshooting issues and configuring features to meet client requirements.
Highlights
- Collaborated with internal teams and third-party vendors to ensure payroll accuracy.
- Facilitated seamless communication between clients and technical teams to address software functionality concerns.
2018-07-01 — 2019-04-01
Responsible for all IT systems
Highlights
- Create standard images and windows default profiles for Windows 10 using, batch files, powershell scripts, MDT and SCCM
- Maintained and installed servers, laptops, desktops, kiosks, video security system, proximity badge security system, jet engine testing computers, data network equipment, AV equipment, structure wiring, and voip telephones
- Purchased IT equipemt as needed
2015-10-01 — 2017-06-01
SCCM Architech and Administrator
Highlights
- Led SCCM deployment and administration for 13,000+ computers, overseeing software and OS deployments.
- Developed and maintained PowerShell scripts for remote management and system inventory.
- Provided tier 3 support for Windows OS and SCCM-related technical issues.
2007-09-01 — 2015-09-01
Supported 24/7 availability of desktop and laptop systems in a critical healthcare environment.
Highlights
- Managed malware remediation and security processes.
- Provided 24/7/365 support for hospital systems, ensuring minimal downtime during technical emergencies.
2005-11-01 — 2007-09-01
Developed a regional intranet using ASP.NET and SQL, improving internal communication and efficiency.
Highlights
- Managed IT support for the regional Emergency Operations Center, maintaining 24/7 readiness.
- Collaborated with ArcGIS to map and monitor reportable diseases across South Carolina.
Boy Scouts of America 2019-01-01 —
Help local troop as needed
North Augusta High School Band 2021-01-01 —
Help band as needed, usually cooking concessions at football games
Troy University 2004-08-01 — 2009-05-01
University of South Carolina, Aiken 2000-08-01 — 2004-05-01
Cerner IT Works Star Award
Alpha Sigma Lambda Honor Society
Operating Systems
- Windows 11, Windows 10, and earlier versions
- Linux: Ubuntu, CentOS
- Microsoft Server 2012R2, 2016, 2019
Scripting and Automation
- PowerShell scripting for software deployment and system management
- Custom PowerShell modules for OS imaging, remote management, and inventory
Systems Management
- Microsoft SCCM: OS and software deployment, inventory, security reporting
- Microsoft Server 2012R2
- Microsoft Deployment Toolkit (MDT) for OS imaging
Virtualization
- Hyper-V
- VirtualBox
Software and Applications
- MS Office
- LibreOffice
- ArcGIS
Soft Skills
- Agile
- honest and clear communicator