IT Consultancy specializing in multi-cloud networking and API management.

Training software developers, architects, and operations teams on MuleSoft integration.

• Taught developers and architects AWS networking, kubernetes, and IT operations best practices
• Taught API developers and architects RESTful API design
• Helped clients master AnyPoint Platform, RAML, and dataweave

Acting as consultant and resident engineer for Palo Alto Networks.

• Migrated Cisco ASA, Firepower, Fortigate, Netscreen, Sonicwall, and Meraki appliances to Palo Alto Networks NGFWs
• Rolled out global protect, user ID, and SSL decrypt globally
• Helped customers architect and deploy hybrid networks with AWS and Azure

Acting as consultant and support engineer for clients by designing and configuring their multi-vendor campus and datacenter networks.

• Handled high severity datacenter outages
• Resolved routing, switching, and firewall misconfigurations in multi-vendor networks
• De-escalated agitated clients and built strong relationships between client IT management and our account teams

I acted as Cisco and Huawei trainer delivering public and private workshops.

• Consistently received outstanding student feedback
• Earned the Best Cisco Learning Partner of the Year Award (EMEA 2010)
• first Huawei-Authorized Trainer in Saudi Arabia (2011).

Ran test programs on different hardware, maintained lab workstations and handler machinery, and performed inventory, shipping, and minor component repairs.