About

Work Experience

• Staff Product Designer, Quilter

  May, 2024 - Jun, 20251 year 1 month

  Designing and shaping the future of physics-driven, AI-assisted PCB layout and routing automation. Leading end-to-end product design from discovery to Figma through to delivery—across interaction, systems, and visualization layers, combining electronics domain knowledge with user-centered product thinking.

• Head of Developer Ecosystem, RDX Works (Radix DLT)

  Apr, 2022 - Jun, 20222 months

  Hired for a short-term mission to plan and initiate a global, multi-year strategy transforming the Radix DLT developer community into a thriving, innovative Web3 ecosystem centered around the Scrypto smart contract language.

• Group Product Design Manager, Intercom

  Oct, 2019 - Apr, 20211 year 6 months

  Partnered with Group PM and EM on strategy and roadmapping for the Human Support group. Drove delivery of Intercom’s largest coordinated launch (11 teams, 3 offices) and provided interim Product Management leadership during parental leave.

• Product Design Manager, Intercom

  Oct, 2018 - Oct, 20191 year

  Managed designers across London R&D teams; established design review structures, rituals, and growth frameworks. Led design for Resolution Bot (Intercom’s first ML-based product), enabling automated resolution of 20–30% of inbound support queries.

• Senior Product Designer, Intercom

  Sep, 2017 - Oct, 20181 year 1 month

  First hire for Intercom’s London office. Led the most comprehensive redesign of Intercom Messenger to date—from system design and teammate workflows to visual and motion design. Established foundational processes for cross-discipline collaboration and early London R&D culture.

• Product Design Manager, GitHub

  Oct, 2015 - Feb, 20171 year 4 months

  Managed and coached 5–6 designers across product, marketing, and systems design as GitHub’s design org scaled globally.

• Senior Product Designer, GitHub

  Jun, 2012 - Feb, 20174 years 8 months

  Early member of GitHub’s product design team. Designed key features including web flow, quick pull requests, reblame, onboarding explore, and project boards. Ranked 13th overall contributor to GitHub.com’s codebase (2012–2016). Frequently represented GitHub internationally at design and OSS events.

• Cohort Coach—EMEA, Seth Godin’s altMBA

  Mar, 2016 - Feb, 201711 months

  The altMBA is an intensive, 4-week online workshop designed by bestselling author Seth Godin for managers, leaders, and high-performing individuals of all kinds who want to level up, lead, and become effective change agents. It's by application only and capped at 100 people in each session. As a student in the program (3rd iteration), I received Perkins Award for most outstanding body of work. After completing the program as a student, I was asked to join the coaching team to help run the European timezone cohorts for future iterations of the program over the next 1.5 years (2016-2018)

• Freelance designer, full-stack developer, network/security/IT consultant, Chapple Creative

  Jul, 2006 - Jun, 20125 years 11 months

  All kinds of weird and wonderful freelance projects and consulting/contracts—from custom PHP/e-commerce to A/B testing performance of designs for national flyer-drops and print catalogs; integrated system design for inventory management and postal tracking systems; network topology design and installation; data security/redundancy/resilience planning and incident response; remote server/network monitoring and maintenance… essentially garden-variety technical jack-of-many-trades.

• Staff Project Lead (Contract), Worry Free Labs

  Sep, 2011 - Jun, 20129 months

  Client-facing lead on key product/app design work, leading other designers for NYC-based design consultancy helping enterprises and startups build successful mobile and web apps.

• Security Analyst (Contract), Deloitte Touche Tohmatsu

  Dec, 2010 - Sep, 20119 months

  Contracted to work on a variety of projects, from conducting analysis of automated penetration testing reports, on-site client audits of access controls/IT systems, and even driving the design and prototyping for a gas pipeline trading/transaction management system.

• Security Analyst (Internship), Deloitte Touche Tohmatsu

  Oct, 2010 - Dec, 20102 months

  Internship program with Deloitte’s Risk Services (Technology Assurance/Audit) division.

• IT Manager, Wholesale Toners Australia

  Oct, 2004 - Jun, 20083 years 8 months

Skills

Education