Senior Configuration Engineer (Lead), AssureCare
Jul, 2022 - Present
AssureCare is a health management platform SaaS. I led a team of Configuration engineers in an Agile environment, collaborating closely with clients to configure software solutions using a low-code C# derivative rule management software and TSQL development.
Troubleshoot production issues by proficiently utilizing SQL queries and Kudu to capture and analyze trace logs and call stacks, resulting in minimized downtime and enhanced system stability.
Managed Azure CI/CD pipelines, implementing best practices such as version control, automated testing, and continuous integration to ensure flawless deployments across multiple environments.
Strategically determined branching methodologies based on project requirements, collaborating closely with development teams and client(s) to enable smooth releases across diverse environments.
Developed an automated application using WinForms/C# to streamline SQL scripting, resulting in substantial time savings of multiple hours per week across multiple projects.
Led two high revenue clients through proactive strategies including regular meetings and meticulous progress tracking, resulting in successful go-live and enhanced client satisfaction.