Service Technician,
Jan, 2020 - Present
Provide on site- technical support and service for dental technology equipment including radiography, imaging software and CAD/CAM.
Jarrod Worlitz
Service Technician
Background
About
About
Experienced in field service and customer support. Skilled at on-site diagnosis and resolution to mechanical and computer related issues. Critical thinker proficient in troubleshooting, product integration and training. Background in electronics, computer science and communication. My passion is helping others to utilize technology to improve their operations.
Work Experience
Work Experience
Senior Field Service Engineer,
Jun, 2005 - Dec, 201914 years 7 months
Provide technical support for dental radiography hardware and imaging software, including on-site installation, maintenance, diagnostics and troubleshooting.
Implement and manage preventive maintenance programs to maintain device longevity and to comply with state and FDA regulations.
Provide comprehensive customer training for hardware and imaging software, including proper technique and patient positioning.
Deliver solutions to integrate hardware and software with existing office technologies, including Windows desktop configuration and software bridging/network configuration.
Skills
Skills
- Field Service
Troubleshooting
Technical Support
Customer Service
Maintenance
Training
Radiography
Digital Radiography
CBCT
- Information Technology
Linux
Ubuntu
Debian
RHEL
CentOS
G Suite
Android
git
KVM/Virtualbox
MS Windows
MS Office
Adobe Creative Cloud
Education
Education
Communication, Bachelor, California State University-San Bernardino
- Jun, 2010
Coyote Chronicle (CSUSB Newspaper)
Coyote Radio (CSUSB Radio Station)
Debate Team
Information Technology - Computer Network Systems, Associate, ITT Technical Institute-Sylmar
- Mar, 2016
Linux Essentials, Certification, Linux Professional Institute
- Sep, 2019
Interests
Interests
Music Production
Bass GuitarGuitarDrumsDAWHome Server