About

Work Experience

• Senior Software Engineer, American Express Services India Pvt. Ltd.

  Jun, 2023 - Present

  Lead technical contributor responsible for the architecture and delivery of high-concurrency microservices, including the Post-Booking Communications (PBC) platform.

  • Designed and implemented the Post-Booking Communications Platform from the ground up, achieving a 100% on-time go-live while providing a scalable foundation for global member communications.

  • End-to-end architectural planning and delivery of three major strategic initiatives—including Iseatz API integrations and GDS connectivity—were successfully executed with a perfect record of 100% on-time go-lives.

  • Technical mentorship and hands-on guidance for developers and new hires facilitated rapid onboarding, enabling the team to contribute effectively to high-priority initiatives within highly regulated, fast-paced environments.

  • Proactive KTLO (Keep the Lights On) management guaranteed that 100% of production applications remained current with the latest security patches, Java versions, and SSL/TLS certificates, effectively eliminating vulnerabilities and ensuring regulatory compliance.

• Senior System Analyst, IBM India Pvt. Ltd.

  Apr, 2020 - Jun, 20233 years 2 months

  Technical Lead & Systems Architect focused on high-availability microservices and team excellence. Successfully maintained 100% uptime for mission-critical APIs during peak traffic while leading a cross-functional team of engineers to uphold top-tier architectural standards and professional growth.

  • Engineered high-availability microservices for Post-Booking APIs, ensuring 100% uptime for premium card members during high-volume peak seasons.

  • Directed a cross-functional team of three engineers, overseeing technical delivery and professional development while maintaining high standards for code quality and architectural integrity.

• IT Analyst, Tata Consultancy Services Ltd.

  Jun, 2016 - Apr, 20203 years 10 months

  Engineered a secure, regulatory-compliant banking feature by integrating third-party systems via TIBCO JMS and implementing real-time request-response logic using the BTT framework.

  • Designed and Delivered a compliant new feature for the bank by establishing secure handshake integration with a third-party system over TIBCO JMS protocal; implemented real-time request-response handling and applied complex business rules within the BTT framework to meet regulatory and client requirements.

• Associate Consultant, Intellect Design Arena Pvt. Ltd.

  Feb, 2015 - Jun, 20161 year 4 months

  • Designed and implemented high-performance PL/SQL stored procedures for automated EOD and BOD report generation, reducing manual reporting effort by 90% and ensuring 100% accuracy for regulatory and reconciliation requirements.

• Software Engineer, AtoS India Pvt. Ltd.

  Sep, 2011 - Jan, 20153 years 4 months

  • Set up and operationalized Nexus portal connectivity to Austra Antal Network (AAN - Siemens), enabling secure domestic and international travel expenses, leave managements for Siemens employees.

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