Data Analyst with strong experience in Business Intelligence, data modeling, and analytics. Specialized in building unified sources of truth using Snowflake, SQL, and relational databases. Proven ability to transform raw data into reliable, business-ready datasets and dashboards using the Microsoft ecosystem. Background in information systems and academic instruction.
Business Intelligence Analyst / Data Analyst, Icon Solutions Group S.A / Alleviate Financial Solutions
Dec, 2024 - Present
Designed and maintained analytical tables and views in Snowflake.
Built unified sources of truth for financial and operational reporting.
Developed optimized SQL models and delivered dashboards using Power BI and Tableau.
Business Intelligence Analyst Jr, Icon Solutions Group S.A / Alleviate Financial Solutions
Nov, 2023 - Dec, 20241 year 1 month
Selected as the first Business Intelligence Analyst in Guatemala for the Alleviate Financial Solutions account.
Supported the creation and initial structuring of the Business Intelligence function within Icon Solutions Group.
Collaborated with US-based stakeholders to support analytical and reporting requirements.
IT Support / IT Administration, Icon Solutions Group S.A
Jan, 2023 - Nov, 202310 months
Provided IT support, systems administration, and enterprise user troubleshooting.
GNOC Support Engineer, Red Chapina S.A (IDT Guatemala)
Jan, 2019 - Jan, 20234 years
Monitored and supported global network operations and critical systems.
Performed incident analysis, troubleshooting, and escalation for enterprise services.
Snowflake
SQL
Power BI
Data Modeling
ETL
Power BI
Tableau
Advanced Excel
Python
Git
REST APIs
Computer Science and Systems Engineering, Bachelor of Science, Universidad de San Carlos de Guatemala
- Present