About

Work Experience

• Senior Full Stack Engineer – Cloud Platform, Salesforce DevOps & AI, Sunrise Communications AG

  Jan, 2012 - Present

  13+ years of progressive ownership across full-stack development, Salesforce DevOps, cloud infrastructure, data engineering, and applied AI at one of Switzerland's leading telecommunications companies.

  • Salesforce DevOps Engineer: CI/CD pipelines, release management, custom Apex, LWC components, Flows, API integrations, and enterprise data sync.

  • Drove DevOps transformation: LAMP/LEMP to FrankenPHP on Docker/GCP/RHEL, GitLab CI/Jenkins pipelines, release automation.

  • Developed AMP (Laravel/Vue.js/Oracle/MySQL/Redis/Elasticsearch): call centre portal — ticket templates (4 langs), distribution, and feedback tools.

  • Modernised legacy PHP applications to Laravel, Vue.js, and Nuxt — improving maintainability, testability, and delivery speed.

  • Architected cloud-native services on GCP: compute, networking, IAM, Cloud Run.

  • Built Jordan AI (Liberty Global): Python/FastAPI + Vue.js — real-time call analysis, conversation pre-summaries, and agent diagnostics across Liberty Global subsidiaries.

• Full Stack Web Developer / System Engineer, Sicilia On Line Srl

  Jan, 2005 - Dec, 20116 years 11 months

  Lead developer and system engineer for three regional properties — siciliaonline.it (touristic platform, 10,000+ daily visitors), gds.it, and blogsicilia — with full ownership of PHP application development, CMS architecture, and Linux server operations.

  • Built and scaled PHP/MySQL platforms serving 10,000+ daily visitors across siciliaonline.it, gds.it, and blogsicilia.

  • Developed custom Joomla/Mambo components, plugins, and templates for newsroom and editorial workflows.

  • Led platform redesigns improving performance, SEO, and reader engagement.

  • Managed full LAMP stack: Apache, MySQL, server hardening, and high-availability ops.

Projects Experience

• AMP — Application Management Portal

  - Present

  Full-stack call centre productivity suite built for Sunrise agents — a multilingual ticket template engine (4 languages), automated ticket distribution system, and agent-to-agent and company-wide feedback tools. Full ownership from architecture to production.

• Jordan AI (Liberty Global)

  - Present

  International AI-powered call assistant deployed across Liberty Global subsidiaries. Developed the Python/FastAPI backend and Vue.js frontend — connecting to live call data to generate real-time conversation pre-summaries and automated diagnostics for call centre agents.

Skills

Education

Interests