About

Work Experience

• Site Reliability Engineer, Powerflex

  Sep, 2022 - Present

  Enabling teams in their work by simplifying rote tasks and providing useful tools like observability.

  • Provide support for outages
  • Work with GCP, Terraform, k8s tech
  • Creation of CI/CD pipelines with Github

  Accomplishments:

  • Enabled cross-functional teams by developing observability solutions, providing technical expertise consultation, and resolving incidents

  • Provided support for dedicated data science team working with Big Query and related GCP tools

  • Advocated and ensured best practices in security, software solutions, and Agile methodologies

• DevOps Engineer, World Wide Technology

  May, 2021 - Sep, 20221 year 3 months

  Helping software delivery teams ship quality code faster utilizing DevOps principles in a culture of blameless, high trust work.

  • Leverage Terraform for IaC
  • Creation of CI/CD pipelines with Gitlab

  Accomplishments:

  • Successfully led evaluation efforts of cross-cloud capabilities of major cloud providers (Azure, AWS, GCP) for use with company-wide initiatives for a Fortune 500 pharmaceutical company

  • Engender DevOps principles and culture for a delivery team for a well-known wireless technology special interest group

  • Advocate for and facilitate internal departmental and company-wide D&I initiatives

• Software Engineer, World Wide Technology

  Oct, 2018 - May, 20212 years 7 months

  Consultant based agile delivery team member with full-stack proficiency driving various best practices software processes such as TDD, iterative/incremental development, AGILE and Lean methodologies and ceremonies, and DevOps principles
  Technical expertise including but not limited to

  • React/Javascript development
  • .Net Core
  • Kotlin
  • ...and adacent technologies

  Accomplishments:

  • High Performing Team Award (Big Four Accounting Firm) - Transforming a Mergers and Acquisitions process in Deals engagement analysis and insights aggregation with publishing

  • High Performing Team Award (Sub Sandwich Chain) - Transforming the mobile app ordering experience, including 3rd-party delivery

    • 10k orders in the first 2 days of app launch
    • User base of 10 million users resulting in significant increases in revenue and customer base within the first two months of deployment
    • Lauded by the CIO as the smoothest prod MVP launch they’ve ever had
    • Interactive Customer Experience(ICX) Association awarded the app Best Mobile ICX Award

• Secretary of the Board, Police Data Accessibility Project, Inc.

  Nov, 2020 - Present

  Perform secretarial duties as needed, facilitating and keeping track of minutes as well as help drafting resolutions

  • Work on refining the focus and mission of the organization

  • Supported founder and team member technical needs

  • Draft and approve bylaws, amendments, and resolutions

  • Facilitate and keep track of notes in board meetings

• Director of Information, Police Data Accessibility Project, Inc.

  Jan, 2021 - Mar, 20212 months

  Coordinate information flow and feedback loops across different groups

  • Coordinate work across various disciplines to funnel contributor efforts to high priority items using Github's Kanban/organization management tools

  • Provide high level support for organization needs i.e. technical talent recruitment and information documentation

• Operations Team Lead, Police Data Accessibility Project, Inc.

  May, 2020 - Nov, 20206 months

  Support multiple teams in facilitating delivery of work for an organization focused on unifying and aggregating police data as a result of the 2020 killing of George Floyd and subsequent protest/riots (now a 501c3)

  • Outfit tools for use to make work visible and available

  • Help direct contributors where they can contribute the most

  • Organize teams to target high value, immediate needs

  • Deploy fledgling organization site via DigitalOcean

  • Fill in for various devlopment and deployment needs

  • Manage social media outlets and outreach

• Software Development Contractor, Southwest Research Institute

  Jun, 2018 - Oct, 20184 months

  Develop and maintain internal division applications in the .Net stack (both .Net Framework and .Net Core) using the Atlassian Stack for version control, issue tracking, build and deployment.

  • Migrate .Net Framework legacy app used for project/program tracking and financials to a scaleable, containerized .Net Core solution

  • Collaborate and mentor developers on .Net Core technicals

• Software Developer, Labatt Food Service

  Jul, 2015 - Jun, 20182 years 11 months

  Cooperated with analysts, clients, business leads and software developer team members performing a multi-faceted, full-stack developer role.
  Contributed to a major continuous integration/deployment tool used as part of a standardized development workflow.

  Standard developer duties included:

  • Gleaned user stories/requirements
  • Interfaced with team members to maintain deliverable output
  • Provided on call assistance during rotation
  • Maintained/Migrated/Deprecated legacy projects
  • Performed peer code reviews

  Accomplishments:

  • Member of an ace team that helped explore and introduce newer technologies and methodologies, and promoted them for extensive adoption among other developers, some of which were eventually standardized

  • Developed a number of high-priority projects, one of which included streamlining a business process primarily done via Excel and a legacy project into a .Net Core App ecosystem, increasing throughput 8x-10x which directly affected sales

  • Additional projects involved creating a high availability/performance monitoring tool for services, improving various toolkit resources and other "meta" actions aimed at increasing developer productivity, configuration management work (Puppet), continous integration work (Jenkins)

• Systems Analyst, ArcBest Technologies

  Jun, 2014 - Jul, 20151 year 1 month

  Qualifications include sound analytical, organizational, problem-solving, communication, and interpersonal skills.

  • C#.Net

  • WCF/Winforms/ASP.NET MVC

  • VB.Net

  • JavaScript/HTML/CSS

  • COBOL

  • SQL

  • DB2

• Energy Star Field Specialist Intern, CLEAResult

  Jul, 2012 - May, 201310 months

  Required Skills:

  • Excellent customer service skills
  • Superior interpersonal skills
  • Time management and organizational abilities
  • Ability to work independently and with minimal supervision
  • Demonstrated initiative and resourcefulness
  • Experience with specific software programs
  • Microsoft Office Suite, specifically with Excel

  • Responsible for retail merchandising verification and maintenance

  • Collect pricing and signage information and enter into tracking system

  • Provide program specific training and details to store personnel

  • Keep records, complete forms, maintain files, and write program reports

  • Assist in the maintenance of inventory of program materials

  • Demonstrate continuous effort to improve operations, streamline work processes

  • Work cooperatively and jointly to provide quality seamless customer service

  • Staff trade shows and other events as needed

  • Maintain knowledge of advancements in product technology and efficiency

  • Perform occasional duties outside of the above scope of work to support corporate needs

• Resident Assistant, University of Arkansas at Little Rock

  Aug, 2011 - May, 20129 months

  • Welcomed incoming freshman and introduced residents to college life

  • Promoted on-campus events sponsored by the university and other RAs

  • Evaluated and recruited new Resident Assistants

  • Conducted room inspections and rounds of two, six-floor buildings for contraband or illegal activity

  • Enforced housing rules and regulations

  • Mediated and resolved personal conflicts on a weekly basis

  • Counseled residents on personal and academic questions and dilemmas

  • Responded to administrative duties including emergencies and labor-intensive tasks as needed

  • Developed and implemented active programs to strengthen the dorm community

• Research Lab Assistant, Applied Sciences Research at UALR

  Dec, 2006 - Dec, 20093 years

  Research lab work for the Applied Sciences department in UALR.

  • Electrochemical synthesis of titania nanostructural arrays and their surface modification for enhanced photoelectrochemical hydrogen production

Projects Experience

• DevOps Self-Assessment, WWT

  Mar, 2021 - Present

  A self service tool for clients to determine DevOps maturity on an organizational scale based on culture, principles, and practices

  • Develop and maintain IaC as needed by the delivery team

  • Develop app features, both frontend and backend

  • Contribute to feature design efforts

  • Drove technical feature design

  • Facilitate client conversations and feature needs

  • Document team agreements and project contextual knowledge

  • Led many Agile ceremonies as needed (retrospectives, backlog grooming and story refinement)

• Big Four Accounting Firm Deals App, WWT for client

  Jan, 2020 - Dec, 202011 months

  Mobile and Web app for a mergers and acquisitions process used for analysis and insight building.

  • Develop Microsoft tooling integration with Powerpoint/Excel/PowerBI

  • Collaborate closely with product owner and technical leadership on feature design and story grooming

  • Develop and maintain Gitlab CI/CD pipelines

  • Mentor developers on React and .Net Core best practices

• Sub Sandwich Chain Mobile App, WWT for client

  Oct, 2018 - Apr, 20201 year 6 months

  Sandwich chain mobile app that supports order customization and product pickup and delivery services

  • Engineer solutions for unique API specific problem sets tied to customer value, supporting both mobile frameworks and a React Native web app

  • Collaborate intimately with client development and infrastructure teams to support legacy and greenfield microservices

  • Design data structure and persistence solutions according to feature needs JIT

Skills

Education

Awards

Volunteer Work

Publications

Interests

References