Highly motivated and enthusiastic technical leader, with more than 15 years of proven experience in system engineering in both large and small organizations. I am looking for a long term career with an innovative company were I can use my skills and previous experience to provide value and strategic advantage to the corporation. Likewise I am looking for personal enjoyment through a workplace that challenges and promotes creative solutions to problem solving. I have a proven history of strong leadership and management of large decentralized teams to deliver quality services and innovation.

Skills

Linux

Master
  • Ubuntu
  • CentOS
  • RedHat
  • Alpine
  • OSX
  • Git
  • SystemD
  • Networking
  • Strace

Monitoring

Master
  • Sensu
  • Nagios
  • CollectD
  • Telegraf
  • Graphite
  • Influx
  • Grafana
  • Loki
  • Elasticsearch

Infrastructure

Master
  • AWS
  • GCP
  • Azure
  • OpenStack
  • VirtualBox
  • Kafka
  • Apache
  • Nginx
  • Tomcat
  • HAProxy

Cloud Native Architecture

Master
  • Consul
  • Vault
  • EtcD
  • Docker
  • Kubernetes
  • Nomad

Configuration Management

Master
  • Chef
  • Terraform
  • Puppet
  • Packer
  • Ansible

Test Frameworks

Intermediate
  • RSpec
  • Test::unit
  • Go Convey
  • Go Test
  • JUnit

Front End

Intermediate
  • CSS
  • HTML
  • JQuery
  • Bootstrap
  • Handlebars

Programming

Advanced
  • Go
  • Ruby
  • Javascript
  • Shell
  • Python
  • Rust
  • Git

Network Architecture

Advanced
  • TCP/IP
  • WAN
  • DNS
  • VLAN
  • VPC
  • Direct Connect
  • BGP
  • VPN

Unified Communications

Master
  • SIP
  • Asterisk
  • ASR
  • SRGS
  • GrXML
  • TTS
  • SMS
  • SSML
  • Unified Messaging
  • VoIP
  • CTI
  • IVR

Work Experience (4)

Was responsible for all logging, metrics, and alerting for the WebEx service, which handled millions of concurrent users and billions of daily meeting minutes
  • Identified over 10 million dollars of cloud spend waste and worked with service owners to resolve identify how best to mitigate these inefficiencies
  • Worked with service owners during design of solutions utilizing cloud provider services to help ensure adoption of best practices
  • Lead and built large teams of systems engineers that managed diagnostics for on of the worlds largest SaaS products
As Director of Operations I manage a team of incredible systems engineers who deploy and manage Tropo deployments on a global scale. Our team specialized in addressing internal and external customer needs through automation, process, and of course creativity.
  • Built team of eight systems engineers from the ground up
  • Part of team handling due diligence during Cisco Acquisition
Started as Intern and worked my way up to customer support engineer level 3 and then onto lab engineer on internal incubator team.
  • Introduced `Cloud Computing` in a company which traditionally managed their own data centers
  • Won highest honor, "Voxeo Customer Obsession Award" 2 times
  • Published several blog posts related to VoiceXML, CCXML, and CallXML for Voxeo developer blog
Responsible for large night club with 6 operating nights per week and a operating capacity of over 3000 patrons. Responsibilities included daily operations, inventory & loss prevention, employee scheduling, marketing and promotions.
  • Responsible for hiring and scheduling for a staff of over 120
  • Responsible for inventory management and loss prevention
  • Co-designer of inventory management system which lead to $500,000 yearly savings

Volunteer

Apr 2013  - Current
Volunteer
DevOps Days
Organized five successful conferences in the Atlanta area. Grew attendance from 120 to over 500 with a budget of over $150,000 each year.
  • Founding organizer - DevOPS Days Atlanta 2013
  • Head organizer - DevOPS Days Atlanta 2016
  • Head organizer - DevOPS Days Atlanta 2017
  • Head organizer - DevOPS Days Atlanta 2018
  • Head organizer - DevOPS Days Atlanta 2019
  • Head organizer - DevOPS Days Atlanta 2021
Sep 2015  - Current
Volunteer
RTP DevOPS
Facilitator for internal DevOPS conference at Cisco with over 500 attendees from a dozen countries
  • Reviewed talk proposals
  • Facilitated break out sessions
Sep 2019  - Current
Organizer
Develop@Cisco 2019
Facilitator for internal developer conference & Hackathon within Cisco.
  • Attendance of over 1000
  • Part of core team responsible for selecting talks from over 500 submissions for 12 separate conference tracks
  • Proctored sessions for Cisco TV

Education (1)

2004 - 2007
BS
 Management of Information Systems
University of Central Florida

Awards

2020
Our People Deal Award
Chuck Robbins, Cisco CEO
Extraordinary contributions during COVID-19 response
2019
CodeFest 2019 Finalist
Amy Chang, SVP Cisco Collaboration
2nd place finalist for 'Timeline' project amongst field of over 100 teams
2017
Collaboration Hackathon 2017 winning team
Panos Kozanian, Director of Platform Operations
Won Collaboration hackathon with functional pipeline for aggregating telemetry data from 35 data centers at petabyte scale.
2012
Voxeo Customer Obsession Award
Jon Taylor, Voxeo CEO
Extraordinary customer support
2010
Voxeo Customer Obsession Award
Jon Taylor, Voxeo CEO
Extraordinary customer support

Languages

en

Native Speaker

Interests

Mountain Biking

  • Off Road
  • Downhill
  • Trail Riding

Home Automation

  • Smart Home
  • MQTT
  • RS485
  • ESP8266
  • Z-wave
  • zigbee

Photography

  • DSLR
  • Drones
  • GoPro

BBQ

  • smoking
  • Big Green Egg

Water Sports

  • Ski
  • Wakeboard
  • Wakesurf