IT Director, Carne Group
Sep, 2022 - Jul, 20252 years 10 months
Leading provider of fund management, regulatory, and governance solutions for the asset management industry, offering expertise and technology through its digital platform.
Executive Leadership: Restructured the IT organisation to improve independence and efficiency, managing a £4M annual IT budget.
Team & Function Ownership: Owned and directed the unified Platform Engineering & SRE function, integrating ITSM, End-User Workplace Management (EUWM), and Security Operations teams across international locations.
Governance & Compliance (DORA/ISO 27001): Spearheaded the implementation of technical controls and successfully managed end-to-end delivery of DORA compliance and ISO 27001 renewals across technology.
Architecture & Strategy: Established an Architecture Review Board and managed IT policy and procedures to ensure technology investments aligned with business objectives and risk appetite.
Service Assurance: Accountable for outsourced service operations, ensuring continuous operational excellence ('stay at green' status) and zero critical customer issues. Defined and delivered performance metrics for infrastructure and service performance.
Digital Workplace Automation: Directed JML (Joiner, Mover, Leaver) automation project, reducing employee onboarding from three weeks to one hour and creating a fully automated off-boarding system.
Emerging Technology: Planned and rolled out Microsoft Co-pilot across the organisation, authored the AI policy on management and usage, and prepared corporate data for AI use.