Appsmith
2022-03-31 -
Technical Support Engineer
- Provide expert technical support to users of the Appsmith platform, resolving issues promptly and efficiently.
- Prioritize and manage tickets, participate in customer calls, and contribute to debugging sessions.
- Develop proficiency and familiarity with various technologies while troubleshooting and solving complex problems.
- Build sample applications to assist users in understanding the platform features and best practices.
- Create issue reproduction applications to assist developers in troubleshooting and resolving GitHub issues effectively.
Gallopade
2021-06-30 - 2022-03-31
Digital QA / Software Support Specialist
- Assist Digital team to ensure quality and precision of digital products.
- Build custom solutions to in-house problems with Python.
- Generate reports from databases with Python.
- Designed, implemented, and documented an API wrapper to assist the company with data management.