Chief Technology Officer, PermaPlate
Jan, 2024 - Present
PermaPlate is a trusted provider of aftermarket vehicle protection (F&I) products, offered by hundreds of dealers in the U.S. and Canada.
Strong record as both entrepreneur and executive. Introduced novel technology at three successful startups, plus technology leadership in automotive F&I software. Foundational work in online credit, electronic contracting, and digital retail. Experience building API-based businesses. Certified in data engineering, statistics, and artificial intelligence.
Chief Technology Officer, PermaPlate
Jan, 2024 - Present
PermaPlate is a trusted provider of aftermarket vehicle protection (F&I) products, offered by hundreds of dealers in the U.S. and Canada.
Chief Technology Officer, RumbleOn
Jun, 2022 - Oct, 20231 year 4 months
Responsible for all information technology at this $1.6 billion-dollar powersports retailer, including applications development, data services, cybersecurity, and cloud infrastructure for omnichannel and our 60-store retail chain.
Launched e-commerce website, implemented new inventory system using Document DB.
Cut cloud spend by implementing serverless Redshift and consolidating EC2 servers.
Modernized the department with staffing model, steering committee, roadmaps, and budget.
Reorganized development into agile teams with product management and scrum training.
VP, eCommerce, Safe-Guard Products
Dec, 2016 - Mar, 20203 years 3 months
Created new e-commerce function, including API support and vendor liaison for digital retail.
Established relationships with ten dealer point-of-sale and five online retail system vendors.
Pioneered new Direct to Consumer (D2C) marketing function.
Drafted D2C business plan, set marketing and technical direction, developed organization.
Implemented Safe-Guard's first use of dedicated Product Managers for UX and API.
First-year results from menu training alone produced $18.5 million incremental revenue.
Founder and CEO, Virag Consulting
Dec, 2003 - Dec, 201613 years
High-value engagements in automotive F&I software. Route One, GMAC, Open Dealer Exchange, LoJack, JD Power, Safe-Guard, U.S. Equity Advantage, Palm Beach Auto Club, Cox Automotive.
Software design and contract administration for Route One credit system.
Lifecycle API design for GMAC Insurance.
DMS interface research and development for Superior Integrated Solutions.
Technical design and API development for F&I Express.
Founder and MD, Provider Exchange Network
Nov, 2009 - Feb, 20122 years 3 months
Created PEN as new unit of CDK-Reynolds joint venture. Wrote the business plan and negotiated our initial $1.75 million JV funding.
Managed every aspect of the business including sales, operations, and product development.
Added the first four delivery partners and 22 administrators.
Company today has 200 administrators and bills over $1 million monthly.
Worked with law firm to patent the core technology.
Founder and CTO, MenuVantage
May, 2004 - Jun, 20095 years 1 month
Founded MenuVantage, a web-based platform for selling vehicle service contracts. Exited after six years, selling the company for $20 million. At the time of its sale in 2009, MenuVantage was in use at more than 2,500 dealerships.
Prepared business plan, market analysis, and obtained venture capital.
Wrote the initial system specification and directed all product development.
VP, Information Technology, AutoNation Financial Services
Jan, 1999 - Nov, 20034 years 10 months
Launched captive finance unit of this $20 billion automotive retailer
Designed implementation programs for each new department of the finance company.
Developed e-commerce software for electronic direct and indirect lending.
Led consortium of seven leading finance sources in developing an open standard for online credit.
Implementation of best practices increased F&I gross profit by 50%.
VP, Information Technology, BMW Financial Services
Jan, 1992 - Oct, 19997 years 9 months
Launched new unit of BMW-AG, with assets over $8 billion
Directed all technology initiatives in North and South America.
Managed staff of 60 professionals in five cities, with a $19 million budget and consistently the most cost-efficient operation in the Finanzabteilung.
Formulated global technology strategy with headquarters staff in Munich.
Invented the first web-based automotive credit system, InfoBahn, serving 350 BMW dealers and 100 Land Rover dealers.
Nov, 2023 - Dec, 20231 month
Threshold selection tool for binary classification models
C#
Jan, 2025 - Jan, 20251 day
Demonstrates ability to generate scripts, voices, and avatars
Eleven Labs, Heygen
Retrieval Augmented Generation
Sep, 2024 - Dec, 20243 months
Create and search vector database
LangChain, Chroma, Python
Mar, 2020 - Mar, 20211 year
Quantitative AI modeling for insurance risk
Python, Scikit, Tensorflow
BMW InfoBahn
Credit Express
MenuVantage
Various
Provider Exchange Network
Safe-Guard
GM Financial
F&I Express
Neural Networks
Generative AI
RAG
Security Stack
SOX Audit
, Master of Business Administration, University of Michigan Ross School of Business
Sep, 1985 - May, 1987
Concentration in Information Systems with emphasis on financial applications.
Linguistics, Bachelor of Arts, University of Michigan
Sep, 1978 - May, 1982
Regents-Alumni scholarship.
Honors calculus.
Double major.
Statistical Learning with Python, Stanford Online
Issued on: Jun 01, 2024
Professional Data Engineer , Google Cloud Certified
Issued on: Jun 01, 2021
Neural Networks for Deep Learning, Coursera
Issued on: May 01, 2020
Options Trading Certification, Chicago Board Options Exchange
Issued on: May 01, 2013
Reengineering Financial Services, Hammer & Co.
Issued on: Sep 01, 1996
SQL Server System Administrator, Microsoft University
Issued on: Sep 01, 1995
Electronic Contracting , F&I Magazine
Published on: Sep 01, 2011
A paper detailing the development and impact of electronic contracting.