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Nathan Acks
Breaker of Things

About

Master's educated IT security professional.

Work Experience

Security Innovation
Denver, CO
Computer and Network Security
May 2022 – Present
Security Engineer I
Worked closely with other application security engineers to perform reviews and tests on Web and Conventional applications as well as embedded, firmware, mobile, and more. Used a combination of manual and automated techniques to assess risks and circumvent security mechanisms of devices and applications. Created threat models that resulted in more secure application design. Designed and developed security testing scenarios. Analyzed and presented results of testing to team members, managers, and customers. Wrote detailed problem reports, test plan documents, and mitigation recommendations as needed. Developed tools to aid penetration test automation and effectiveness. Reviewed code for common security vulnerabilities.

The Public Interest Network
Denver, CO
National Network of Nonprofits
June 2016 – May 2022
Director of IT
Founded and oversaw the organization's IT & Security team, crafting organization-wide security policies in collaboration with the Legal team and the President's Office. Wrote and maintained IT and security-related documentation and trainings. Held bottom-line responsibility for the roll-out, maintenance, security, and support of IT systems used by all staff, including email, user authentication, document management, and custom internal applications. Served as the technical point-of-contact for IT-related PCI DSS issues, investigated and remediated potential IT security incidents, and maintained IT and security-related documentation and trainings.
Highlights
  • Developed and implemented a security tier system for offices and staff to rationalize existing IT and physical security policies.
  • Created an internal system for the provisioning and management of the full lifecycle for accounts in services managed by the IT & Security team.
  • Oversaw the successful migration from a legacy vendor email system to Google Workspace, and from a legacy LDAP system to Okta.
  • Managed the successful roll-out of two-factor authentication to the staff, the transition to Microsoft 365, and the migration of multiple office-based phone systems nationwide.
  • Upgraded and managed office networks nationwide.

The Public Interest Network
Denver, CO
National Network of Nonprofits
October 2009 – June 2016
Manager of Online Outreach Technology
Served as the key point on data analysis, database development, and IT vendor management for the organization's digital organizing program. Evaluated and developed new organizing tools and reports for the Digital team and created a customer Perl script to generate constituent mass-mailings. Managed multiple Ubuntu, CentOS, and Arch Linux servers running mission-critical applications, including LDAP/GOsa, MySQL, NFS, Git, Postfix, Apache, CiviCRM, WebGUI, and Tenable Security Center. Responsible for contractor and vendor relations for all Digital team technology, as well as associated budgets. Wrote/curated a large library of custom SQL and PL/SQL scripts for reporting and data import, export, and clean-up. Provided wide-ranging support in the development of content and outreach strategies as part of a rapid response organizing team. Managed the social media presence for the Recruitment team and served as the technical point-of-contact for PCI DSS and computer security issues. Provided general technical support for the Denver office's staff and maintained the office's network.
Highlights
  • Oversaw the successful migrations of an in-house constituent relationship management (CRM) and action system to Convio, followed next to Salsa and MySQL.
  • Led a successful project that integrated vendor CRM databases with a separate system hosted by ROI Solutions.

U.S. Anti-Doping Agency
Boulder, CO
Drug Testing for Professional Sports
July 2009 – September 2009
Chaperon
Supported the work of doping control officers by handling paperwork, monitoring athletes during testing, and providing other services as needed.

Equity, LLP
Denver, CO
Real Estate Sales & Management
May 2007 – May 2009
Apartment Manager
Performed basic building maintenance and repair including yard work, gardening, and snow removal. Responsible for on-site security and tenant-landlord relations, including rent collection.

Tattered Cover Book Store
Denver, CO
Bookstore
June 2008 – January 2009
Retail Manager
Handled customer complaints, hiring inquiries, and initial trouble-shooting for floor computer systems (Square One, POS, Linux terminals, VoIP telephones, printers, and other hardware). Responsible for on-site security (including inventory and cash). Managed teams of 3 - 12 book sellers. Regular book seller duties such as customer queries, product stocking, and cash handling.

Tattered Cover Book Store
Denver, CO
Bookstore
April 2008 – May 2008
Floor Manager
Handled customer complaints, hiring inquiries, and initial trouble-shooting for floor computer systems (Square One, POS, Linux terminals, VoIP telephones, printers, and other hardware). Responsible for on-site security (including inventory and cash). Managed teams of 3 - 12 book sellers. Regular book seller duties such as customer queries, product stocking, and cash handling.

Tattered Cover Book Store
Denver, CO
Bookstore
August 2007 – March 2008
Book Seller
Handled customer queries, product stocking, cash handling, and other aspects of floor book sales.

University of Colorado, Denver
Denver, CO
Department of Applied Mathematics
May 2005 – June 2007
Computer Lab Assistant
Tutored students in mathematics and provided test proctoring services. Administered 35 Windows XP Professional clients and a Windows 2003 file server using Norton Ghost and Faronics Deep Freeze.

University of Colorado, Denver
Denver, CO
Department of Applied Mathematics
January 2007 – May 2007
Graduate Teaching Assistant
Taught Mathematics for the Liberal Arts including the topics of logic, critical thinking, Venn diagrams, flow charts, units, percentages, scales, compound interest, savings plans and loans, basic statistics, basic probability, basic combinatorics, and exponential growth. Emphasized the importance of logical quantitative thinking, and how these skills can be integrated into all areas of life.

University of Colorado, Denver
Denver, CO
Department of Applied Mathematics
August 2006 – December 2006
Graduate Teaching Assistant
Taught College Algebra including the topics of lines, circles, functions, polynomials, rational functions, inequalities, complex numbers, exponential functions, logarithmic functions, operations on functions, systems of linear equations, systems of linear inequalities, and matrix algebra. Emphasized technology-assisted learning with a particular focus on the use of the TI-83 and TI-84 calculators.

Budget Car & Truck Rental
Denver, CO
National Car and Truck Rental Company
June 2006 – August 2006
Summer Intern
Translated a non-linear optimization problem into GAMS code and generated a series of simplified network flow problems from the results. Verified model correctness by comparing logic and test results with those of an older model written in Fortran 95 using the NETSIDE solver.

University of Colorado, Denver
Denver, CO
Department of Applied Mathematics
January 2006 – May 2006
Graduate Teaching Assistant
Taught Calculus I recitation including the topics of limits, series, parametric equations, differentiation, simple differential equations, and Riemann integration. Emphasized technology-assisted learning with a particular focus on the use of the TI-83, TI-84, and TI-89 calculators, the Derive 5 software package, and McGraw-Hill's MathZone skills assessment environment.

OAO Technology Solutions
Denver, CO
Information Technology and Professional Services
July 2004 – May 2005
Tape Operator
Backed up and restored servers, tracked tapes, and performed weekly and as-needed maintenance on data center tape drives and software for ING Security Life of Denver. Acted as the on-site backup for the backup administrator.

Barnes & Noble
Denver, CO
Bookstore
November 2004 – January 2005
Book Seller
Handled customer queries, product stocking, and other aspects of floor book sales.

ImageNative Worlds, Inc.
Denver, CO
Game Development & eCommerce Solutions
February 2003 – June 2004
System Administrator & Developer
Designed, implemented, and administered the corporate website and the web presence for Cyberpunk the Collectible Card Game, including the website, forums, and mailing lists. Provided systems administration and technical support in a network environment including Windows, Linux, and macOS systems, installed and maintained Apache web servers, MySQL database servers, and a Microsoft Exchange server. Supervised a team responsible for migrating sales and customer information databases from Microsoft Access to MySQL and scripting reporting queries. Assisted in the design and implementation of an extensible, plugin-based content management system written in SQL and object oriented PHP.

Comcast
Denver, CO
Cable Television & Internet Service Provider
May 2003 – August 2003
Sales Associate
Verified data and provided sales support to internal business clients. Produced monthly performance reports and began to design a series of MsSQL/Python scripts to automate the process.

University of Colorado, Denver
Denver, CO
Department of Applied Mathematics
June 2002 – May 2003
Computer Lab Assistant
Tutored students in mathematics and physics and proctored tests. Provided technical expertise and support during deployment of the Cygwin POSIX emulation environment in the Mathematics Education Resource Center (MERC) computer lab.

Tattered Cover Book Store
Denver, CO
Bookstore
June 2002 – September 2002
Book Seller
Handled customer queries, product stocking, cash handling, and other aspects of floor book sales.

NIST
Boulder, CO
National Institute of Standards and Technology
May 2000 – May 2002
Intern
Used AutoCAD to diagram prototype electrical systems. Programmed prototype user interfaces and reporting algorithms using Rocky Mountain BASIC.

Awards

  • June 2022

    CompTIA

    Security+

Volunteer

Yak Collective
May 2020 – Present
Yakshaver
Maintained a static website for the organization using GitHub, Netlify, Cloudinary, and IFTTT. Helped design and implement externally-facing project pages. Helped set up and maintain a member database using Knack. Part of the core team responsible for managing the organizational treasury using Colony and Gnosis Safe.
Worldchanging
December 2006 – January 2008
Contributing Writer
Covered stories on sustainable development and emerging social and technological trends in the Mountain and Southwestern states region.

Contact

Denver, CO US
(720) 806-0007
GitHub

Education

  • 2005 2009

    University of Colorado, Denver, CO

    Master's of Science

    Applied Mathematics

  • 1999 2003

    University of Colorado, Denver, CO

    Bachelor's of Science

    Theoretical Physics

Skills

Topline Skills
Security Solutions Organizational Leadership Service Excellence
Areas of Expertise
Vulnerability Assessments Investigations & Research Security Audits Technical Project Management Risk Analysis & Management Information Security Management Technical Documentation Strategic Business Partnerships Strategy & Execution IT Security Programs Stakeholder Communication Vendor Relationships
Penetration Testing
Burp Suite Kali Linux Metasploit Python Raspberry Pi
Cybersecurity
Incident Response PCI DSS Security Policy
IT Operations
Bash Cloud Computing Computer Networking Database Administration Database Design Documentation Google Cloud Platform Google Workspace Linux System Administration MySQL Office 365 Administration PL/SQL SQL Technical Support Web Servers Windows Server Zoom