• Deployed new Palo Alto firewalls and Panorama appliances in multiple regions of Azure and AWS.
• Utilized Python programming to develop automation for Palo Alto appliances in Azure.
• Utilized Infrastructure as Code (IaC) to deploy Palo Alto appliances using Terraform, Azure DevOps Pipelines, and Gitlab CI/CD.
• Developed automated pipeline with ADO to auto-scale and provision Palo Alto firewalls in cloud environments.
• Developed automated pipeline with ADO and Gitlab CI/CD for creation of address objects in Palo Alto Panorama.
• Developed automated pipeline with ADO for deployment of various supporting Azure resources.
• Developed ansible playbooks to automate tasks with Palo Alto Panorama and firewalls.
• Utilized Gitlab and Azure Repo for version control of automation scripts.
• Contributed in creation of automated CIS baseline checks for Checkpoint firewalls and Palo Alto firewalls.
• Developed pipeline for Information Security team to interface with Palo Alto Panorama.
• Collaborated with Cloud team in development of new Azure environments.
• Provided Infrastructure support and troubleshooting for Palo Alto firewalls and Panorama appliances.

• Develop lab environment for use by end users in learning course materials.
• Participating in transformation to an Agile methodology for entire department.
• Focus on Cisco’s Datacenter technologies, such as UCS, Nexus, Intersight, MDS, DCNM, ACI, and Hyperflex.
• Focus on Public Cloud technologies, such as AWS and Azure.
• Deploy and administer multiple VMware vSphere/vCenter environments.
• Use of NetApp Appliances for storage needs of individual labs with FC and iSCSI.
• Use of Cisco UCS Manager for management of UCS servers.
• Use of Python and automation tools, such as Ansible, PyATS, Genie, Cisco NSO, Selenium, and Pytest.
• Use of automated testing for validation of lab configurations.
• Developed lab material demonstrating use of Kubernetes, Terraform, and Intersight integrations.
• Developed lab environment in AWS for new course lab material involving multi-cloud solutions.
• Wrote in-house web application for script execution through use of Javascript, HTML/CSS/Bootstrap, and Django/Python.
• Wrote automation via Powershell and Python for firmware upgrades to UCS Chassis and Blade servers.
• Led documentation initiative of network topologies for various lab configurations, using NetBox

• Provide Tier 2-3 support for Network Services across global infrastructure.
• Administrating and Troubleshooting traditional network issues, such as routing and switching.
• Implementing configuration changes to Infoblox DNS/DHCP/IPAM solution.
• Administration of device configuration within Cisco ISE.
• Monitor and maintain 11,000+ network devices across global infrastructure.
• Use of monitoring systems such as CA Spectrum, PRTG, NetBrain, Netscout, and ThousandEyes.
• Participated in Agile-based team for development of automation solutions of day-to-day tasks, with focus on Python and Ansible.
• Use of Azure and AWS cloud resources for hosting of tools and development.
• Wrote and deployed in-house software for Azure Functions to manage alarm-generated tickets.
• Administrating and Troubleshooting Cisco Wireless LAN controllers and wireless client connectivity.
• Implement changes and troubleshoot Juniper SRX firewalls and Cisco Firepower firewalls.
• Manage and troubleshoot Cisco SD-WAN platform across sites and datacenters.
• Administration of Zscaler platform used across sites and endpoints.
• Troubleshoot using NetFlow data with Plixer Scrutinzer and CA NetFlow Analysis.
• Coordinate RMA of network equipment with local sites
• Participate in Implementations of new platforms and applications for use by Network Team.
• Administration and troubleshooting of F5 BIG-IP DNS & LTM

Contractor for Worldpay

• Provide support for the IT Infrastructure scope of assigned project.
• Implement and administrate new VMware vCenter/vSphere hosts via Dell OpenManage and DRAC.
• Implement VMware vSAN for storage use of new deployments.
• Collaboration with multiple teams on requests for IT infrastructure requirements.
• Working with Citrix Team in implementing Citrix Cloud VDI solution.
• Deliver requested systems and completing tasks on a timely basis.
• Automated deployment, through use of Powershell and PowerCLI, of Windows and Linux based virtual machines.

• Provide cloud-based solutions to clients and business partners.
• Administration of 700+ servers in both production and development environments.
• Implementing and administrating the IT infrastructure across 5 datacenters on 2 continents.
• Implementing and administrating Site-to-Site IPSEC VPNs with remote customers.
• Implement and administrating Veeam backup solution involving on-site and inter-datacenter replication, as well as off-site cloud storage utilizing both AWS S3 object storage and IBM Cloud object storage.
• Implementing and administrating Virtualization environment utilizing VMware and IBM Cloud.
• Implementing and administrating Application Servers running IBM Maximo and IBM Websphere 8.5.
• Implementing and administrating 12 firewalls, varying vendors, across all datacenters.
• Deploying new Web Server front-end solution for applications through use of Nginx.
• Migration of core firewalls in 3 datacenters to Fortigate virtual firewalls.
• Manage and maintaining on-site Dell Powervault storage systems as well as IBM Cloud provided storage.
• Participate in an on-call schedule for after-hours support.
• Monitor IT infrastructure through use of multiple monitoring systems, on and off site.
• Implementing and administrating new SolarWinds Orion platform, migrating from existing Nagios-based monitoring system.
• Assist in vulnerability mitigation identified by internal vulnerability scanners.
• Research and develop new designs and technologies to improve IT infrastructure.
• Implement and administrating multiple Terminal Servers through use of Microsoft RDS.
• Develop scripts for management and automation through use of Powershell.
• Applying system patches through use of IBM Bigfix Patch Management.

• Manage and maintain 60+ production servers and 30+ test and development servers, varying virtual and physical, including use of VMware vSphere and Microsoft Hyper-V.
• Manage and maintain 260+ workstations for end users and software installed.
• Monitor IT infrastructure using a variety of monitoring software, including WhatsUp Gold and SCOM.
• Manage and maintain Citrix VDI infrastructure, including Xendesktop and Citrix NetScaler.
• Implement and Install new appliances and upgrade existing servers per Server Lifecycle Policy.
• Perform scheduled maintenance to ensure stability of IT environment.
• Manage and maintain 40+ Cisco network switches and routers across multiple sites.
• Manage and maintain firewalls and other security appliances, including Palo Alto and Cisco ASA.
• Perform change requests from end users, evaluating security risk and implementation.
• Maintain security compliance as specified by various clients request.
• Manage and maintain email system and security with Exchange 2010 and Cisco IronPort.
• Perform monthly security vulnerability checks with Nessus, then evaluating existing vulnerabilities.
• Participate in an On-Call rotation for major incidents and emergencies.
• Manage and maintain custom applications running on Apache Tomcat.
• Implemented, manage, migrated, and maintain new SAN for production environment, including PureStorage and EMC VNX.
• Migrating SAN from production environment to test and development environments, including NetApp Data ONTAP.
• Upgrade existing software and applications with latest versions.
• Research and implement new solutions for business needs.
• Manage and Maintain Active Directory, DHCP, DNS, IIS, and other server roles for enterprise.
• Manage and Maintain backups, both on-site and off-site, of production and test/development data.
• Manage and Maintain Disaster Recovery site, validating replication of production data and verifying testing of recovery capability.

• Installed and Configured Cisco network switches of varying models.
• Manage tickets escalated from Helpdesk to for network related issues.
• Monitor IT infrastructure from Network Operations Center using primarily Solarwinds and WhatsUp Gold.
• Add network devices to Solarwinds and configuration of SNMP information.
• Troubleshooting potential network slowness issues.
• Troubleshooting of wireless related issues using Cisco platforms, such as WLC and Prime Infrastructure.
• Add network devices to ACS server and configuration of TACACS authentication.
• Testing of new circuit turn-ups using tools, such as WAN Killer and iperf.
• Troubleshoot routing issues using EIGRP and BGP.
• Create logical maps of regional office networks.
• Create documentation of processes for job functions.
• Capture and assist in analysis of packets for Analysts and vendors.
• Management Virtual IPs and nodes on F5 BIG-IP LTM platform.
• Coordinate Major Incidents involving critical system outages.
• Manage DHCP scopes and printers in Windows server roles.
• Troubleshooting non-responsive server VMs hosted on VMware vSphere.
• Participate in scheduled change implementation for maintenance of network equipment.

• Monitored the data network of ISP infrastructure.
• Participated in change implementation done by network engineers and field technicians.
• Provisioned configuration of equipment for new customers.
• Managed tickets created for customers.
• Troubleshooting circuit related issues identified.
• Contacting other ISPs for circuit related issues identified.
• Basic troubleshooting of routing related issues using BGP, OSPF, IS-IS, and EIGRP.
• Created and edited internal documentation for software installation, training and support processes.
• Use of multi-vendor networking equipment, including Cisco, Juniper, and Alcatel.

• Management of Active Directory accounts for enterprise environment.
• Creation of new hire employee Active Directory accounts, including permissions.
• Deployed Windows 7 operating system images and applications utilizing Microsoft System Center Configuration Manager.
• Troubleshoot and repair of desktop and laptop equipment, including Dell parts replacement RMA.
• Provided desktop support for over 1500 users.
• Maintained inventory for desktops and laptop equipment used by business.
• Worked with department IT leads for special projects as assigned by management.
• Created documentation for IT personnel as part of a continuous improvement plan.
• Participated in an on-call rotation.
• Setup of equipment and provide on-site support, along with new site turn-up.