Balázs Orbán, Senior IT Engineer
| +421-908-457-183 | Bratislava, SK
SUMMARY
I'm an IT Engineer with over 10 years of experience in IT Service Delivery for a Fortune 500 CIO. As a Generalist Multipotentialite I have a broad range of skills, interests and experience. I specially enjoy applying my curiosity and creative problem solving skills to troubled and stuck projects. I thrive in environments where I am challenged to learn new things and given the trust and freedom to work on difficult problems.
EDUCATION
Budapest University of Technology and Economics 2006-12-31 — 2007-12-31
Bachelors - Electrical Engineering (incomplete)
SKILLS
OS Maintenance & Administration (Advanced): Windows, Linux, MacOS
Research & Reverse Engineering (Advanced): System Architecture, Debugging, Documentation, Data Based Decision Making
Database / ETL (Intermediate): bash, PowerShell, SQL, XML, JSON, IBM Db2, Infosphere Datastage, RTC, LotusScript / BASIC, Formula language
Front-End Testing (Intermediate): UML, Xpath, SVN, JavaScript, Selenium
Web Dev / Frontend (Intermediate): HTML, CSS, JavaScript, jQuery, PHP/Wordpress
DevOps & Programming (Beginner): Gitlab, GitHub, CI/CD, ADO, Ansible, C, Rust, Java, Ruby, Python, git
EXPERIENCE
Kyndryl | Senior Lead Infrastructure Engineer 2022-12-15 — Present

Technical Leadership, Engineering and Architect roles in the End User, Workplace Services and Collaboration domains.

  • Intune, PowerShell, XML
  • Microsoft Teams Rooms (on Windows & Android + SurfaceHubs), SCEP Certificates, Cisco legacy
  • BeyondTrust Endpoint Privilege Management
  • Software Packaging, CVE Remediations, Patching / Removing Unlicensed Software
iCONTEST | IT Consultant 2019-05-31 — 2019-08-31

Support Government Clients and State-Owned Enterprises across multiple projects and roles.

  • Technical Writing, JIRA, GitLab, Artefactory, CI/CD
  • Ansible, CentOS
IBM | IT Architect 2018-03-31 — 2019-04-30

Technical Lead a cross-functional Team (Server and Database Administrators, ETL job developers, Analysts), work closely with the Client Product Owner and Project Manager.

  • Reduce Technical Debt (Server / Hosting Migration, Ticket Prioritization and Cleanup, Eliminate Failing Jobs, Establish Common Error Handling Framework)
  • Refresh Obsolete Data Dictionary, enable Data Lineage and other unused Server Components
  • Optimize work-load and Headcount to measurably increase Velocity, utilize Automation & Tools for Deployments
IBM | ETL Consultant 2017-01-31 — 2018-02-28

Develop Extract, Transform and Load jobs in IBM DataStage for CIO Learning Data Warehouse.

  • Transforming JSON data from REST APIs to DB2
  • SAML auth. via shell scripts
  • Data Modelling, Data Healtchecks and Cleaning
IBM | BI Consultant 2013-10-31 — 2016-12-31

Develop Analytic Solutions for CIO and other Internal Clients with IBM BI software portfolio

  • Create interactive Dashboards and Data Models (Cognos BI and TM1)
  • Analyse Surveys and Feedback data (SPSS Text Analytics, Watson Analytics)
  • Create Proof of Concept for scalable Data Warehouse migration (Apache Hadoop, Hive)
IBM | IT Project Manager 2012-03-31 — 2013-09-30

Delivered IT Infrastructure Projects for the CIO

  • Lead Cross-Functional Project Teams, Communicate Effectively across multiple time-zones and cultures
  • Deliver wide scope (Campus & WAN Network, WLAN, VoIP, Print, Server to Cloud migration) on time and on budget
  • Adhere to Architectural Standards, manage Capital Requests, consolidate Financial Reporting
Gratex International | Software Tester 2011-10-31 — 2012-02-28

Lead small team of newcomers, testing web-applications for Government and Banking sector client.

  • Automated Front-End Testing (Xpath, XML, XSD, JavaScript, SOAP)
  • UML Business-Rules Test Automation (C#, SQL, Enterprise Architect)
  • Code Refactoring, Modularizing existing code
Royalschool | English Teacher 2011-02-28 — 2012-02-28

Get trained in the Callan Method of teaching, and gradually teach all levels from Absolute Beginner to Advanced and Conversation level groups and individuals.

  • Callan method, Conversation Courses, One-on-one coaching
IBM | IT Help Desk Lead 2009-01-01 — 2009-11-06

Technical Lead and Subject Matter Expert for about 20 agents.

  • Problem Management (Ownership and Escalation of Sev 1 issues)
  • Implement step-by-step Troubleshooting Guides to increase First-Call Resolution
  • Agent efficiency and Quality Supervision, Newhire Training, Training-Material Redesign
IBM | IT Help Desk Support Specialist 2007-12-17 — 2008-12-31

Provide IT Support to thousands of IBMers across Central and Eastern Europe in three languages.

  • Troubleshooting, Windows Support, Lotus Notes
  • Communication, Customer Service
  • Documentation, Knowledge Sharing
Foliovision | Digital Content Manager, IT Support 2007-06-29 — 2007-12-31

Help Canadian Real-Estate clients get best SEO results, up conversion rates and get more clients.

  • Link building & Site Promotion
  • Workflow Digitization and Automation
  • Office IT Infrastructure fitup
LANGUAGES
English (Master) , German (Advanced) , Hungarian (Native Speaker) , Italian (Beginner) , Slovak (Master)
INTERESTS
Home Improvement , Music, Guitar, Singing , Books, Podcasts , Open Source, Tech News