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Petter Nyström

Petter Nyström

Support & IAM Engineering Manager

Stafettgatan 108, Skellefteå, SE, 93149
(0046) 73-837 37 22
English, Swedish, French

Background


About

About

Driven and results-oriented IT Swiss Army-knife with a soft spot for enabling other peoples productivity. Specializes in leadership, cloud, clients and access management. Experienced in team growth, process development and efficiency, and always view problems as challenges.

Work Experience

Work Experience

  • Manager IAM Infrastructure EngineeringNorthvolt AB

    Oct, 2023 - Present

    Led a international team of IAM superstars with the mission to strengthen, structure and develop the company IAM landscape on a global level.

    • Automated access onboarding and just-in-time provisioning of system access.

    • Developed strengthened conditional access policies, increasing the information security baseline without impacting end user experience.

    • Led and structured carveout and migration of company data from one tenant to another.

  • Manager IT Service & SupportNorthvolt AB

    Sep, 2021 - Sep, 20232 years

    Led and managed a team of 6-15 IT support specialists, ensuring seamless office IT operations that empowered employee productivity and creativity.

    • Facilitated IT Onboarding for around 1500 employees in a year, including hardware preparation, instructor led onboarding and first day troubleshooting.

    • Increased team output from 800 tickets/year to over 10.000 tickets yearly with a 4.9/5 end user satisfaction rate.

  • IT Support SpecialistNorthvolt AB

    May, 2021 - Sep, 20214 months

    Where it all started. Did all things workplace IT-tied, from printer installations and meeting room setups to network and computer hardware troubleshooting and application installations, both in person and as remote support.

    • Adapted my communication style to handle high-stress situations and high-demand users, including C-level executives.

    • Worked with a wide range of hardware and software, including Windows, MacOS, Linux, iOS and Android.

  • Head of the Board, Union and Labour RelationsTrelleborg Ersmark AB

    May, 2017 - Apr, 20213 years 11 months

    Elected to lead the board of the local union, representing the employees in discussions and negotiations towards management. Worked with a wide range of topics, including salary negotiations, work environment and employee rights.

    • Closed a deal regarding short time work for the entire company during the pandemic.

  • Warehouse Team MemberTrelleborg Ersmark AB

    Apr, 2014 - May, 20217 years 1 month

    Key responsible in organizing inbound/outbound shipment, customs declarations and inventory management in ERP.

    • Superuser in ERP migration team.

Skills

Skills

  • Identity and Access Management

    Entra ID

    Enterprise Applications

    User Lifecycle Management

    Conditional Access

    Keycloak

  • Powershell

    Graph API

    Sharepoint Online

    AzStorage

  • Endpoint Management

    Autopilot

    Apple Business Manager

    Microsoft Intune MDM

  • Infrastructure as Code

    Terraform

    Ansible

  • OS Deployment and Troubleshooting

    Linux

    MacOS

    Windows

  • CI/CD and Automation

    .sh

    Function Apps / Power Apps

    GitHub Workflows

  • Project Management / Application Architecture

    Application Integration

    Jira

    Lucidspark

    System Integrations

Education

Education

  • Computer Science & Cyber Security, Bachelor, John Hopkins School of Engineering

    Feb, 2018 - Jun, 2019

    Computer Science

    Cybersecurity

    Database Analysis

  • Leadership and Social Science, Diploma, Campus Bommersvik

    Aug, 2017 - Jun, 2018

    Leadership

    Political Science

    Social Science

Volunteer Work

Volunteer Work

  • Instructor & Member of the Board, KFUM Skellefteå

    Apr, 2022 - May, 2025

    Teaches kids and youth classes at the local climbing gym. Also a member of the board, responsible for the overall direction of the business.

    • Arranged and hosted a climbing competition with 120+ nation wide competitors.

    • Increased the member participation in activities by 18%

Interests

Interests

  • Climbing

    LeadBouldering
  • Formula 1

    McLaren
  • Outdoors

    FishingMountainbiking
  • Homelab

    ProxmoxUnifiOPNSense
References

References

  • Can be granted upon request