Rui Trigo

Rui Trigo

Site Reliability Engineer

Porto, Porto, PT
Portuguese, English




Computer engineer and Mobile Computing master. Graduated from Escola Superior de Tecnologia e Gestão of Instituto Politécnico da Guarda. AWS (CCP), Cisco (CCNA and CCNA Security) and Linux certified (Linux essentials and LPIC-1). Passioned by martial arts and using technology in order to improve the world. Also loves a good get-together. Computer experience started in 2009.

Work Experience

Work Experience

  • Site Reliability Engineer

    Jun, 2021 - Present

    Talkdesk is a cloud-based contact centre and artificial intelligence software provider

    • Automate the creation and management of Talkdesk infrastructure

    • Create mechanisms for maximum reliability and prevent potential harm/downtime

    • Drive capacity and scalability planning

    • AWS Certified Cloud Practitioner

  • DevOps Engineer

    Jun, 2019 - Jun, 20212 years

    Jscrambler is the Leading Application Shielding Solution for JavaScript Protection and Real-Time Monitoring

    • Develop configuration management scripts to promote infrastructure automation

    • Redesign, maintain and monitor cloud and local infrastructure

    • Continuous Integration and Continuous Delivery

    • Rancher Certified Operator: Level 1 certification

  • Software Integration Engineer

    Oct, 2017 - Mar, 20185 months

    Softinsa is an IBM and Viewnext subsidiary focused on IT global services

    • Javascript, web services and database design

    • Smart cities solutions API integrations

    • Business Analytics charting

  • Software Developer

    Dec, 2016 - Aug, 20178 months

    EDP is a Portuguese electric utilities company responsible for a big part of the national electric grid

    • Ruby on Rails API and web app development

    • Android location awareness app development

    • System administration and database design

  • Software Developer

    Jun, 2016 - Jul, 20161 month

    GoWi-Fi is a free national Wi-Fi network used for companies advertisement campaigns

    • Google Cloud Platform app deployment

    • Python backend development

    • Android web services based app development

  • Security Administrator

    Aug, 2015 - Aug, 201524 days

    LOBA is a Customer Experience Design company focused on public facing apps development

    • AWS IAM user and policy management

    • AWS Technical Professional certification

    • Information security training to coworkers

  • System Administrator

    Jan, 2013 - Sep, 20137 months

    IPG IT Center is the Polytechnic of Guarda system administration and software development division

    • VoIP systems configuration

    • Network devices management

    • Helpdesk services to teachers and students



  • DevOps



    Configuration Management

  • System Administration




  • Software Development






  • Mobile Computing, Master, Polytechnic of Guarda

    Oct, 2016 - May, 2019


    Linux Essentials

  • Computer Engineering, Bachelor, Polytechnic of Guarda

    Sep, 2013 - Oct, 2016


    CCNA Security

    Initial Pedagogical Coaching Course (CCP)

    Oracle Database 11g SQL Fundamentals I

    IPG Free English Course

    AWS Technical Professional

  • Network and System Administration, Associate, Polytechnic of Guarda

    Sep, 2012 - Oct, 2013





  • Instituto Politécnico da Guarda 2016/2017 Top Students Merit Scholarship , Ministry of Science, Technology and Higher Education

    Awarded on: Dec 03, 2019



  • Dockerfile Optimization for Fast Builds and Light Images, Jscrambler

    Published on: Jan 27, 2021

  • The 6 Aspects You Must Secure On Your MongoDB Instances, Jscrambler

    Published on: Nov 25, 2020

  • Connecting Sequelize To a PostgreSQL Cluster, Jscrambler

    Published on: Sep 01, 2020

  • How To Automate PostgreSQL and repmgr on Vagrant, Jscrambler

    Published on: Jul 28, 2020

  • How to Achieve Mongo Replication on Docker, Jscrambler

    Published on: May 21, 2020

  • How We Achieved MongoDB Replication on Docker, Jscrambler

    Published on: Apr 21, 2020

  • Tutorial: Aprenda a Instalar o OpenQRM Cloud Computing, Pplware

    Published on: May 30, 2016

  • Quer saber o tempo que vai fazer? Use o terminal do Linux, Pplware

    Published on: May 21, 2016

  • Microsoft dá 12 razões para preferir o Outlook ao Gmail, Pplware

    Published on: Dec 18, 2013



  • DIY eletronics

    ArduinoHome AutomationRaspberry Pi
  • Reading

  • Sports

    FitnessFootballMartial Arts