About

Work Experience

• Sr. Technical Services Engineer, WEKA.io

  May, 2024 - Jan, 20258 months

  Supported global customers with cutting-edge technologies, contributing to post-sales success and 5-star Gartner reviews through collaboration with internal teams. Key responsibilities included bridging customer-R&D gaps, resolving issues, providing feedback, monitoring systems, managing escalations, tracking cases, and documenting knowledge. The role required technical expertise in Linux, AWS, Kubernetes, strong troubleshooting skills, flexibility for on-call duties and travel, along with knowledge of operating systems and networking technologies.

  • Spearheaded support for some of the largest HPC storage environments globally, ensuring seamless operations and client satisfaction.

  • Delivered calm confidence and expertise in issue resolution during critical incidents with clients, fostering trust and reliability.

  • Orchestrated a dedicated hardware lab environment, providing a WEKA cluster equipped with industry-standard hardware to facilitate TSE training and testing effectively.

  • Developed and maintained comprehensive documentation of the lab environment, highlighting key aspects such as scheduling, limitations, changes, improvements, and support resources for employees, enhancing overall efficiency and knowledge sharing.

• DevSecOps Sr. Manager, 101domain, Inc.

  Feb, 2023 - Jan, 202411 months

  Led cross-functional teams spanning IT infrastructure, software development, technical operations, and security to drive technological advancements and process improvements. Managed SOC II audits, ensured high system reliability, oversaw tools like JIRA and Google Workspace, and handled IT budgets. Utilized advanced technical skills in automation, CI/CD pipelines, scripting languages (Shell, Python), containerization (Docker/Kubernetes), and monitoring tools (Elastic.co, Prometheus).

  • Championed the creation and support of innovative tooling solutions for bulk domain management tasks, cutting manual work by 85%.

  • Directed and mentored a high-performing team of operations engineers, driving a culture of continuous learning and development.

  • Swiftly mastered and rolled out a custom-engineered platform, significantly enhancing our infrastructure's efficiency.

  • Monitored, maintained and remediated PCI and SOC2 compliance with tools such as QualysGuard for successful annual audit.

• Cyber Security Instructional Specialist, Trilogy Education

  Feb, 2020 - Dec, 20233 years 10 months

  Led the next generation of CyberSecurity Professionals to acquire the skill-sets required in the job market today. I bring my experience as an independent security enthusiast in my youth and as a security professional in the corporate world as an adult, together for students to grow and learn from over a 6-month cyber security BootCamp.

  • Prepared students for industry certifications such as CompTIA Security+, Certified Ethical Hacker (CEH), and Certified Information Systems Security Professional (CISSP).

  • Covered key security concepts such as network security, cryptography, and incident response.

  • Conducted hands-on labs and simulations to reinforce learning and provide practical experience.

  • Stayed up-to-date on the latest security threats and vulnerabilities.

  • Utilized knowledge of security tools such as Wireshark, Nmap, and Metasploit to demonstrate concepts.

• IT Operations Manager, TuSimple, Inc.

  Sep, 2021 - Feb, 20231 year 5 months

  Led a team of engineers and analysts in managing and optimizing network and hardware infrastructure for Linux-based clusters supporting autonomous freight trucks. Oversaw system maintenance, ensured high availability, and implemented robust security measures to protect critical operations. Collaborated with cross-functional teams to resolve technical issues, drove infrastructure scalability, and aligned IT strategies with organizational goals. Stayed informed about advancements in autonomous technologies and DevSecOps practices to enhance operational efficiency continuously. Played a key role in ensuring the seamless functionality of systems vital to the safe and efficient operation of autonomous freight trucks.

  • Developed a career path program for entry-level to management positions, driving professional growth.

  • Orchestrated escalation paths between 6 IT teams, ensuring smooth operations.

  • Implemented Scaled Agile for Enterprises to enhance project management efficiency.

  • Managed and maintained security infrastructure, including firewalls, intrusion detection/prevention systems, and vulnerability scanners.

  • Oversaw the implementation of security policies and procedures, ensuring compliance with industry standards and regulations.

  • Led incident response efforts, investigating security breaches and implementing remediation measures.

• Linux System Administrator, TuSimple, Inc.

  Sep, 2019 - Sep, 20212 years

  Supported a world's first autonomous freight achievement by contributing build methods, standards, and security practices within their defined DevSecOps structure.

  • Designed and implemented distributed PXE Boot Installation systems, supporting multiple Linux distributions to streamline deployment and improve efficiency.

  • Engineered high-performance workstations equipped with multiple GPUs, optimizing containerized processing tasks and accelerating computational workloads.

  • Developed specialized servers with multi-GPU configurations, supporting sensor simulation and robust CI/CD pipelines.

  • Spearheaded the design and implementation of truck builds utilizing high-performance, high-availability, low-latency systems, enabling efficient offloading of tasks to multiple GPUs via containerized environments.

  • Pioneered automation services and established policy controls aligned with industry standards and security best practices, ensuring compliance and safeguarding infrastructure.

  • Implemented intrusion detection and prevention systems (IDS/IPS) to protect against unauthorized access and malicious activity.

• Linux Systems Administrator, Sony Network Entertainment, Inc.

  May, 2016 - Apr, 20192 years 11 months

  Maintained high availability of Linux systems in a 24x7 production environment, ensuring maximum service uptime through effective system configurations and support procedures. Provided Tier 2 support for Linux and storage systems, including user management, application support, disk space management, and hardware failure response. Automated routine operational tasks using shell and Puppet scripts while documenting procedures to enable efficient Tier 1 NOC support.

  • Led security initiatives, designing and maintaining Security Engineering (SecEng) infrastructure utilizing Tripwire and CyberArk to proactively monitor and secure critical systems.

  • Spearheaded the automation of PCI-DSS hardening controls across thousands of nodes, both on-premises and in the AWS Cloud, significantly enhancing security posture and compliance.

  • Proactively analyzed diverse threats and vulnerabilities, prioritizing remediation efforts and implementing effective solutions to safeguard organizational assets.

  • Collaborated closely with Infrastructure and Security Engineering/Governance teams, ensuring alignment on security practices and achieving organizational security objectives.

  • Deployed ArcSight, Splunk, QualysGuard and CyberArk for real-time threat detection and incident response, contributing to a robust security monitoring program.

  • Proficiently managed privileged access through CyberArk, enforcing least privilege principles and reducing the attack surface.

Projects Experience

• MoDe

  Aug, 2022 - Mar, 20237 months

  Python program to take video input from file or YouTube stream and detect motion utilizing the OpenCV library.

• REAPR

  Nov, 2022 - Dec, 20221 month

  Python program to monitor chat from a YouTube live stream and record custom #HASHTAGS to a database for later review.

• GAZR

  Oct, 2023 - Mar, 20251 year 5 months

  Python program to monitor chat from a YouTube live stream for custom #HASHTAGS to control pan, tilt, and zoom cameras remotely to view celestial objects live, through YouTube.

Skills

Education

Publications