Robert Shugrue
AVAILABLE NOW - CUTTING-EDGE ENTERPRISE STORAGE & AUTOMATION SUBJECT MATTER EXPERT (SME)
Advocate of Forward Thinking | Maximizing Resources & Efficiency | Innovator of Automation Specialties: * Storage Engineering _Brocade/Cisco switches _EMC/IBM/NetApp storage arrays _SAN/NAS/CAS technologies _Storage Virtualization through SAN Volume Controller (SVC) _Automation through microservices(UNIX Shell / Powershell / Go) * System Engineering _Systems Management (UNIX(Solaris/Linux)/Windows/Mac) _Storage Management (Symantec/Veritas FileSystem) _Datacenter Architecture (Network, Power/Heat Management, Cable Management) _Backup Architecture (Symantec/Veritas NetBackup _VMWare Administration _Industry Standards (SOX Compliance/ITIL) _Security Compliance (Configuration/Monitoring-Scanning/Verification) _Automation through microservices (UNIX Shell / Powershell / Go)
Education
Electronic Engineering
Jan 1, 1992Jan 1, 1994Associates of Applied ScienceITT Technical InstituteSciences & Math
Jan 1, 1986Jan 1, 1990HSL.B.J. Science AcademyEmployment
Senior Automation & Systems Engineer
Jan 1, 2020Jan 1, 2023TekSystems (contracted to Apple)Hybrid: Remote and Austin, TexasProvided senior enterprise automation: - Gathered API data (XML/JSON/CSV) with PowerShell and generated regular reports for upper management. - Utilized Python automation to send monthly communications to users with systems that have critical vulnerabilities. - Generated PowerShell automation to gather firewall configurations throughout the enterprise and then extract and verify specific ACLs related to vulnerability scanning are in place. - Created Go CLI utilities to perform common functions of Qualys vulnerability scanning software through API calls. Administrated AIS infrastructure: - Administrated and upgraded global physical server environment. - Installed, administrated and upgraded VMware environment. - Automated VMware environment utilizing PowerCLI. - Automated ESXi cluster creation and configuration. - Automated all VMware patching from VMware products to physical HPE hypervisor hardware.
Enterprise Storage Subject Matter Expert (SME)
Jan 1, 2014Jan 1, 2019IBMremote- Provided senior enterprise storage guidance, administration and support for government transportation client: -- Architected and implemented projects, allowing for decreased cost of design, increased stabilization of environment, transitioning to new technologies with no interuption of service or impact to customer. -- Created, developed, and improved customer relations, establishing productive communications and winning customer loyalty. -- Administered training and guidance to storage administration team, providing client perfect storage implementation statistics for more than year. -- Produced and presented monthly executive presentations, portraying stability, efficiency and capacity of storage environment. -- Created custom automation and information gathering scripts (Powershell/Shell), providing additional value to customer and increasing team efficiency, reducing creation of standard designs from 2-3 hours to 30 minutes. - Contributed as editor to IBM SAT tool (automated healthchecking of storage devices), providing expertise and creating code to verify and set IBM Global Storage policies for EMC and IBM devices.
Enterprise Storage Subject Matter Expert
Jan 1, 2011Jan 1, 2014CDI Corporation (contracted to IBM)remote- Provided senior enterprise storage guidance, administration and support for government transportation client: -- Architected and implemented projects, allowing for decreased cost of design, increased stabilization of environment, transitioning to new technologies with no interuption of service or impact to customer. -- Created, developed, and improved customer relations, establishing productive communications and winning customer loyalty. -- Administered training and guidance to storage administration team, providing client perfect storage implementation statistics for more than year. -- Produced and presented monthly executive presentations, portraying stability, efficiency and capacity of storage environment. -- Created custom automation and information gathering scripts (Powershell/Shell), providing additional value to customer and increasing team efficiency, reducing creation of standard designs from 2-3 hours to 30 minutes.
Enterprise Storage Engineer
Jan 1, 2010Jan 1, 2011CDI Corporation (contracted to IBM)remote- Provided senior enterprise storage administration and support for Fortune 500 companies: -- Designed and implemented advanced technical solutions for multiple clients, resulting in increased stability and efficiency in storage environment. -- Developed interpersonal relationships with customers, providing go-to person for any issues or concerns. -- Provided guidance to junior team members, growing and developing crises handling skills. -- Created robust scripts (Powershell/Shell), capable of handling multiple clients and dynamic environments
Enterprise UNIX/Windows Systems Engineer
Jan 1, 2008Jan 1, 2010Activant SolutionsAustin, Texas- Administrated enterprise class UNIX servers and VMware ESX clusters, providing robust physical and virtual environment that housed Oracle/SQL Databases, Web Servers and POS Applications. - Provided design, administration, maintenance, rejuvenation and capacity planning for enterprise storage, supporting ever increasing performance demands. - Continual Evaluated storage systems for chokepoint resolutions, gaining efficiency. - Researched, designed and implemented security controls and testing procedures, achieving passing audits. - Restructured backup infrastructure, increasing successful backup statistics from 60 to 95% reliability. - Designed and implemented datacenter layout, correcting inefficient air-flow, reducing cooling cost by third. - Performed internal Sarbanes-Oxley auditing, providing documented compliance.
Enterprise UNIX Systems Engineer
Jan 1, 2006Jan 1, 2008Northrop GrummanAustin, Texas- Administrated enterprise class UNIX servers to support Oracle, SAP, Web servers, POS Applications, DMZ servers, DNS and LDAP. - Provided capacity planning and administration for EMC and NetApp storage, giving management future predictability. - Architected and implemented datacenter refresh for state health care system with zero downtime, providing redundant disaster recovery solution between 2 sites hundreds of miles apart. - Devised and actualized datacenter move for multi-state electronics benefit transaction system, with zero downtime. - Designed and installed backup infrastructure refresh, supporting additional storage and providing 99.9% success rate. - Developed and maintained backup infrastructure for multiple state agencies, establishing recovery capabilities. - Researched, designed, and implemented security controls and testing procedures, providing compliance and audit documentation. - Documented departmental procedures and processes and performed internal Sarbanes-Oxley auditing.
Enterprise UNIX Systems Engineer
Jan 1, 2005Jan 1, 2006Applied MaterialsAustin, Texas- Administrated enterprise class UNIX servers, supporting Oracle, SAP, Web servers, DMZ servers, DNS and LDAP. - Converted datacenter to redundant power sources for all equipment, creating and maintaining storage solutions. - Maintained patch upgrade path, providing patch installations. - Created and administrated internal System Administration resource web site, increasing team efficiency. - Developed and supported backup solutions, integrating disparate technologies via dedicated backup LAN/SAN. - Maintained Sarbanes-Oxley compliance through investigation and remediation of non-compliant findings.
UNIX System Administrator
Jan 1, 1997Jan 1, 2005Freescale SemiconductorAustin, TexasSystem Administrator
Jan 1, 1996Jan 1, 1997Power ComputingRound Rock, TexasTelephone Support Specialist
Jan 1, 1994Jan 1, 1996AppleAustin, TexasReferences
Rage' Mohamud
Robert is highly skilled technical and expert in storage. I had the opportunity to work with Robert for over 4 years and have always been impressed by his outstanding diligence and his high level of technical expertise. He is very hard working, respectful, delivers under pressure and tight deadline.
Jill Alibrandi
I am more than pleased to have the opportunity to recommend Robert Shugrue in his pursuit of his next job opportunity. I have worked very closely with Robert during the past five years as our IBM SAN/Storage Team Lead on the Amtrak Account. Robert has excelled in this role, exhibiting one of the highest levels of productivity I have seen during my twenty four-year tenure with IBM. Robert produces a high volume of work while consistently maintaining high standards for quality and accuracy. Robert possesses the ultimate "can do" attitude while taking on all tasks with a positive energy and a smile. His upbeat personality and engaging personal style enable him to interact effectively with Amtrak and the IBM staff. He is highly respected by the client for his technical skills which makes him the only team member that our Amtrak Account team requests to lead all complex, SAN/Storage projects. In addition to his impressive portfolio of professional accomplishments that lead to success in the workplace, Robert has always been proactive in anticipating the needs of the business – taking initiative to go above and beyond the expected parameters of his job. Robert is hardworking, service-oriented and a very reliable individual. I truly admire his passion and commitment to everything he does. I volunteered to write this recommendation for Robert because I am very grateful for his countless contributions to the IBM/Amtrak team and very confident that he has the technical expertise, work ethic, communications, and leadership skills to add value wherever his next opportunity takes him. I wholeheartedly recommend Robert Shugrue, and I am confident that he will become an invaluable addition to any team. Please feel free to contact me if you have any questions about Robert’s character or past work. Sincerely, Jill Alibrandi IBM Senior Program Manager Mobile# 203-216-2393
Lewis Miller
Robert is a outstanding individual, both technically and personally. I have worked with Robert on varying high level projects at IBM. Robert, being the SAN SME, is truly the go to person, his knowledge base, is over and above most that I have worked with in the past. His dedication, and being a perfectionist for level of detail, projects always have completed on time, and without error. Personally, Robert is the easiest person I have worked with, Our teams have worked long and hard hours on our current success the SAN Refresh project for 2 IBM data Centers, There was Robert non-stop and at the right moment a joke, to cut though it all, and the whole team responded to his character, and level of expertise. I could write volumes to this persons ability and level of professionalism. Robert is truly a outstanding talent and individual at IBM.
Karl Keip
Robert brings a solid work ethic, a broad range of technical knowledge, and a great sense of humor to his work. It's pleasure to know him and to work with him. Robert will be a success wherever he goes and any employer who has him working for them can count themselves fortunate.
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Phone512-591-8649