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Ryan Thaut

Ryan Thaut

Enterprise Cloud Software Developer & Consultant

Casper, WY, US
(307) 258-3750
English (US)

Background


About

About

Experienced developer/consultant with a demonstrated history of working in the information technology and services industry. Extensive knowledge of Oracle's B2C Service product (f.k.a. Oracle Service Cloud f.k.a. RightNow CX). Previous and current clients across many sectors, including retail, local government, and Department of Defense. Primary technology stacks include PHP and Node.js back-ends, various TS/JS frameworks and libraries (Next.js, React, Angular, YUI, jQuery), and C# .NET applications. Highly proficient with complex API-based integrations (SOAP and REST) between both cloud and on-premise products.

Work Experience

Work Experience

  • Sole Proprietor, Worldwide West Consulting, LLC

    Jun, 2015 - Present

    Self-employed developer/consultant specializing in web-based solutions and enterprise software integrations

  • Consultant, 45 North Solutions, LLC

    Jul, 2015 - Present

    • Worked closely with business process owners of various retail companies to develop reliable cloud integrations between Oracle Service Cloud and: Oracle Field Service, Oracle E-Business Suite, ServicePower Field Service Management Suite, and more.

    • Designed and built configurable integration platform between Oracle Service Cloud and 9 department ticket management systems (some cloud-based with RESTful APIs, some on-prem with SQL connections or SOAP APIs) for a single county government organization leveraging Microsoft Azure.

    • Created multiple custom offline-ready web applications for business processes that are used in call centers through Oracle Service Cloud and standalone on mobile devices in the field to facilitate record management and retrieval.

    • Created, modified, upgraded, and recovered dozens of C# .NET Add-Ins for Oracle Service Cloud customers in retail, state, and local public sector spaces. Converted C# .NET Add-Ins to JavaScript BUI Extensions and consulted with Oracle development teams to deliver phased rollout of BUI console for a client using Oracle Service Cloud in retail locations across North America.

  • Technical Architect, Oracle

    Nov, 2014 - Jul, 20158 months

    • Worked with Oracle Service Cloud Sales team to architect technical solutions based on customer requirements and provide accurate level-of-effort estimates for contracts.

    • Assisted Principle Technical Consultants with technical designs for new and upgraded Oracle Service Cloud customizations, including code reviews and security analyses.

  • Principle Technical Consultant, Oracle

    Mar, 2012 - Dec, 20142 years 9 months

    • Customized appearance and functionality of Oracle Service Cloud Customer Portal and Oracle Communities (f.k.a. HiveLive) for dozens of customers.

    • Expanded and maintained secure integrations between Oracle Service Cloud and military personal databases for USAF on DoD Cloud.

    • Created reusable highly versatile dynamic form system with administration interface for Oracle Service Cloud Customer Portal with multiple methods of access control.

    • Routinely worked with multiple customers in Manged Services "sustainment" engagements to ensure contained business success and CX improvement by developing new technical customizations for Oracle Service Cloud.

  • Application Engineer, RightNow Technologies

    Aug, 2010 - Mar, 20121 year 7 months

    • Customized appearance and functionality of RightNow CX Customer Portal and RightNow Communities (f.k.a. HiveLive) for dozens of customers.

    • Expanded and maintained secure integrations between RightNow CX and military personal databases for USAF on DoD Cloud.

    • Created reusable highly versatile dynamic form system with administration interface for RightNow CX Customer Portal with multiple methods of access control.

  • Upgrade QA Intern, RightNow Technologies

    Aug, 2008 - Aug, 20102 years

    • Created upgrade test plan process for measuring accuracy and consistency of RightNow version upgrades.

    • Developed customization documentation standards and processes for RightNow Upgrades team.

    • Built internal tools for identifying customizations to RightNow CX sites and start of automated tooling to perform and test simple upgrade processes.

Projects Experience

Projects Experience

  • YouTube Popout Player Browser Extension

    Apr, 2016 - Present

    Browser extension for Chrome, Firefox, and Edge that provides simple ways to open any YouTube video or playlist (including videos and playlists embedded in other sites/pages) in a configurable "popout" window that can be freely sized and/or positioned.

    • 60,000+ current users across all browsers

    • Successfully ported to Manifest v3 in 2024

    • Originally started as a browser Content Script

    • https://rthaut.github.io/YouTubePopoutPlayer/

  • Trivia Slides Generator (WIP)

    Aug, 2023 - Present

    SaaS for users to interactively build and export slideshows for Trivia games. Utilizes Open Trivia DB for optionally auto-generating slides. User-friendly interface built on shadcn/ui with help from v0. Supports exporting to PDF, PPT, and static images. Eventually will feature subscriptions and/or tokens.

    • Built with newest Next.js features, like React Server Components, Server Actions, and optimistic UI patterns

    • Uses trigger.dev for background jobs

    • Polar.sh integration for pricing and subscriptions

    • Dashboards for managing slide decks and generated presentations

    • https://triviaslidesgenerator.com

  • Public Website for Lord of Lords Church, Lord of Lords Lutheran Church

    Jun, 2021 - Present

    Website for my church, powered by Next.js (using ISR) & Contentful with webhooks, using AWS S3 to host sermon recording audio files. Ported from Gatsby in 2021

    • WYSIWYG editor content via Contentful

    • Incremental Static Regeneration (ISR) via Next.js and Contentful webhooks

    • Automatic generation of OG images, stored in AWS, via Pipedream

    • https://www.lordoflords.org

  • Private PWA for Church Directory, Lord of Lords Lutheran Church

    Oct, 2019 - Present

    Private church membership directory implemented as a Progressive Web App for use on mobile devices. Uses Google Sheets as data backend. Custom authentication implementation. Maintained since 2019.

    • WYSIWYG editor content via Contentful

    • Incremental Static Regeneration (ISR) via Next.js and Contentful webhooks

    • Automatic generation of OG images, stored in AWS, via Pipedream

Skills

Skills

  • Full-Stack Web Development

    PHP

    SQL

    TypeScript

    JavaScript

    Node.js

    Next.js

    React

    JSX

    GraphQL

    RESTful APIs

    SOAP APIs

    JSON

    XML

    HTML

    YUI

  • Application Development

    C# .NET

    Java

  • Oracle Service Cloud

    BUI Extensions

    .NET Add-Ins

    Custom Business Objects (CBOs)

    Custom Process Models (CPMs)

    Reports/Analytics

    Customer Portal

    External Integrations & Objects

  • Cloud Platforms & Services

    Azure Logic Apps

    Azure Functions

    AWS CloudFront

    AWS EC2

    AWS S3

  • Dev Ops

    Docker

    Travis CI

    GitHub Actions

  • Project Management

    Waterfall

    Agile

    Scrum

    Test Driven Development

    Feature Driven Development

Education

Education

  • Computer Science, Bachelor's, Montana State University-Bozeman

    Dec, 2006 - Dec, 2010

  • , High School Diploma, Natrona County High School Class of 2006

    Dec, 2003 - Dec, 2006