Santiago Escobedo Medellín

Background

About

Computer Systems Engineering graduate (UASLP) with solid foundations in network administration, Linux systems, and IT hardware maintenance. Hands-on experience configuring VLANs, DHCP, and inter-VLAN routing in Cisco environments, along with diagnosing and resolving connectivity issues. Experience providing first-level IT support to users, including hardware/software troubleshooting, OS installation, backups, equipment maintenance, and structured cabling. Complemented by working knowledge of Docker and programming (PHP, Laravel, React), which adds a broader perspective when resolving technical incidents.

Work Experience

IT Support & Networking Intern, Computer Science Area, UASLP
Feb, 2025 - Feb, 20261 year
- Performed OS formatting and reinstallation on department computer equipment
- Backed up files and data prior to reinstallations and maintenance work
- Provided preventive and corrective hardware maintenance, plus equipment inventory management
- Performed structured cabling (RJ-45 crimping) for network connection installation and repair
- Provided technical support for deploying applications on tablets used at outreach events

Projects Experience

Network Administration Lab
Feb, 2026 - May, 20263 months
- Configured VLANs and trunk links in Cisco Packet Tracer
- Implemented DHCP, inter-VLAN routing, and network segmentation policies
- Diagnosed and resolved connectivity issues using Cisco IOS commands
- Applied LAN security mechanisms, including port-based access control and switch hardening

Skills

Networking
IPv4

IPv6

DNS

TCP/IP

VLANs

DHCP

Inter-VLAN Routing

Trunking

Subnetting

Cisco IOS

Connectivity Troubleshooting
Systems & Support
Linux

Windows

Hardware Maintenance

Inventory Management

Structured Cabling

Docker
Tools
Git

Jira

Terminal/Bash

Incident Resolution
Programming (complementary)
PHP

Laravel

JavaScript

SQL

React
Methodologies
Scrum

Agile

Education

Computer Science, Bachelor, Universidad Autónoma de San Luis Potosí
Aug, 2021 - Jul, 2026
Network Administration: VLANs, DHCP, inter-VLAN routing, LAN security on Cisco Packet Tracer/IOS

Certificates

CCNA: Introduction to Networks, Cisco Networking Academy
Issued on: Jun 06, 2024
CCNA: Switching, Routing, and Wireless Essentials, Cisco Networking Academy
Issued on: Jul 08, 2026