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Nicholas Santiago

Nicholas Santiago

Strategic Cloud & DevSecOps Leader

Philadelphia, Pennsylvania, US
+1 215 800-0045
English

Background


About

About

Strategic Cloud & DevSecOps Leader with over 20 years of experience driving digital transformation and architecting resilient, cloud-native infrastructures. Proven expertise in steering multi-cloud migrations (AWS, Azure, OCI) and scaling high-performance engineering cultures through automation and Infrastructure as Code (IaC). Adept at aligning technical roadmaps with business objectives to enhance security posture, operational efficiency, and organizational growth.

Work Experience

Work Experience

  • Senior DevOps Engineer (Strategic Lead)GeneDx, LLC

    Jul, 2024 - Present

    Leading cloud strategy and migration efforts for a global biotechnology research leader.

    • Orchestrated a comprehensive cloud consolidation strategy, migrating mission-critical applications from fragmented AWS/Azure environments to a unified OCI ecosystem.

    • Accelerated organizational delivery cycles by establishing a self-service deployment model and mentoring development teams on DevOps best practices.

    • Designed and implemented robust Kubernetes-based orchestration ensuring high availability and automated scaling for customer-facing applications.

    • Standardized enterprise infrastructure governance by implementing Terraform-based IaC across all SDLC environments.

    • Unified global CI/CD processes via GitHub Actions, streamlining infrastructure provisioning and application build pipelines.

  • Architecture Senior AdvisorThe Cigna Group

    Oct, 2019 - Jun, 20244 years 8 months

    Senior leadership role focused on cloud-native architecture and digital transformation for a global health services provider.

    • Led the architectural vision for global microservices-based customer portals, leveraging AWS EKS and OpenShift to support millions of customers.

    • Drove enterprise engineering velocity by architecting zero-touch CI/CD pipelines enabling continuous delivery across hybrid cloud environments.

    • Established IaC governance using Terraform, creating version-controlled deployment patterns to unify infrastructure management.

    • Spearheaded large-scale application modernization, transitioning legacy monoliths to cloud-native, containerized environments.

    • Scaled organizational talent by managing and mentoring a team of DevOps engineers to foster a high-performance automation culture.

  • Architecture Advisor & Infrastructure LeadThe Cigna Group

    Jun, 2016 - Sep, 20193 years 3 months

    Rapid career progression from Senior Specialist to Advisor, driving DevOps adoption and automation.

    • Directed CI/CD strategy for 300+ deployable artifacts across 20+ agile teams.

    • Standardized enterprise data flow and integration patterns for RESTful APIs and microservices communication.

    • Championed organizational Agile transformation as Scrum Master, introducing DevOps workflows to legacy teams.

    • Modernized application delivery for Node.js and Spring Boot stacks through automated load balancing and IaC.

    • Automated complex middleware deployments (IBM WebSphere, JBoss), reducing errors and deployment lead times.

  • Director of Information Technologies (CTO)Community Action Lehigh Valley

    Oct, 2003 - Dec, 20129 years 2 months

    Served as Chief Technology Officer for the largest non-profit human services agency in the region.

    • Developed and executed strategic technology plans aligning initiatives with Board-level organizational goals.

    • Led regional digital transformation through IaaS/SaaS adoption and large-scale MPLS network integration.

    • Established enterprise-wide security governance, access control procedures, and acceptable use policies.

  • DevOps & Systems Administration, Early Engineering Career

    Dec, 2012 - Apr, 20152 years 4 months

    Foundational roles at ProctorFree (DevOps Engineer), RealTech LLC (Linux Admin), and iFAX Solutions (Technical Support Engineer).

    • Optimized AWS infrastructure for educational platforms and established repeatable deployment processes.

    • Maintained 99.9% uptime for mortgage software services through full-lifecycle Linux administration.

    • Engineered complex telephony integrations between Linux-based fax software and Cisco/Avaya PBX platforms.

Skills

Skills

  • Strategic Leadership

    Cloud Strategy & Governance

    Engineering Mentorship

    Digital Transformation

    Security Compliance

    Agile Transformation

    FinOps

  • Platform Engineering

    AWS (EKS, EC2, Lambda)

    OCI

    Azure

    Kubernetes

    Red Hat OpenShift

    Terraform

    Ansible

    GitLab CI

    GitHub Actions

  • Systems & Observability

    Linux Administration (RHEL, Ubuntu)

    Shell Scripting

    Datadog

    Splunk

    Prometheus

    Grafana

Education

Education

  • Law Enforcement, Certification, Lackawanna College

    - Present

    PA Act 49 of 2009 - Basic Law Enforcement Academy

Certificates

Certificates

  • Cloud Infrastructure Foundations Associate, Oracle Cloud Infrastructure

    Issued on: Oct 01, 2025

  • Certified Cloud Practitioner, Amazon Web Services

    Issued on: Apr 05, 2021

Volunteer Work

Volunteer Work

  • Captain / Vehicle Rescue Technician, Bethlehem Township Volunteer Fire Company

    Dec, 2011 - Present

    Command officer over a specialty unit of fireground support personnel.