I am an engineering director/principal engineer who specializes in leading teams focused on cloud architecture and automation. In my current role at Medallia I lead a team of automation engineers who are building a SaaS platform hosted in AWS. We use tools like Terraform, Ansible, Jenkins and Python to create end-to-end automated processes to build and deploy our SaaS environment and applications at the touch of a button. We leverage AWS-native services like EC2, Lambda, RDS and Elasticache Redis to quickly and cost-effectively build our cloud infrastructure. We also focus on architecture and infrastructure improvements to increase the scalability and resiliency of our cloud platform.
Leading the Mindful cloud DevOps and Data Analytics teams, and the legacy enterprise Callback development team. Contributing to research and prototyping of new technology with a focus on cloud platform architecture, automation, operations, security, compliance, and cost optimization. Management of team backlog and work tracking. Mentoring team members for personal growth and career goals. Partnering with our product management team to identify and prioritize critical engineering work. Partnering with our internal security and compliance teams to maintain our certifications and overall posture.
Management of the DevOps team with responsibilities in cloud platform architecture, automation, operations, and security. Contribute to research and prototyping of new technology. Management of team backlog and work tracking. Partnering with our internal product organization to identify and prioritize critical engineering and security work. Assist team members with personal growth and career goals. Work closely with the business to achieve and maintain security and compliance posture.
Development of solution architecture, technology platform and standards. Research into new technologies and development methodologies to improve delivery platform. Development of internal tools and frameworks for solution delivery. Consulting medium and large enterprise clients on the design and development of integration solutions. Assist with analysis and mapping business requirements to technical solutions. Work with project managers to create project estimates. Manage development teams to ensure adherence to architecture and development standards. Mentor junior and senior developer staff members.
Design and implementations of integration and middleware architecture as part of an ERP implementation project. Implemented BizTalk 2006 R2 as the integration platform as part of a project to deploy the Dynamics AX 4.0 ERP system. Developed AX AIF modifications to support integration requirements. Implemented integration between AX and Manhattan ILS. Used BizTalk to integrate existing legacy line-of-business systems with Dynamix AX. Managed legacy EDI system using Sterling GENTRAN Server for AS/400.
Managed internal information technology functions including network administration, systems administration and user support. Managed and implemented EDI trading partners using Sterling GENTRAN for Windows. Maintained existing trading partner connections and developed connections and maps to bring new trading partners on board. Developed and maintained the company website using C# and ASP.NET. Managed and maintained the Made2Manage ERP system. Performed ERP functions like user and security management, database maintenance and handling system patches and upgrades.
Designed and developed internal line-of-business applications using C# and ASP.NET. Initiated and developed a replacement capital expenditure tracking system to manage project spend across the entire enterprise. Managed and maintained the risk tracking system used for SOX compliance. Maintained the internal employee portal.
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