Summary

Visionary business leader and strategist driving innovation and growth through digital transformation, agentic AI, machine learning, data analytics, and cloud computing. Over 25 years of experience directing and scaling high-performance technical teams and complex technology programs across multidisciplinary development and production environments. Proven track record in strategy formulation and execution, revenue and profit growth, program delivery (waterfall, agile/scrum, hybrid), organizational leadership, talent development, and service management.

Professional Experience

Adjunct Professor, MS in Project Management

Boston University

Aug 2023 - Present

Developed and taught graduate courses in leadership, communication, and portfolio/program/project management

  • Designed and delivered curricula for graduate courses on portfolio/program/project management, leadership, communication, change management, and team dynamics
  • Mentored and advised graduate students pursuing careers in technology, AI, and management
  • Incorporated real-world case studies and practical applications to enhance student learning and engagement

Program Director, Industry Solutions

Microsoft

Jan 2023 - Present

Executive program leader for AI, data, and cloud transformation programs

  • Developed and executed strategic plans for AI, data analytics, and cloud transformation programs, driving significant revenue and profit growth for Microsoft and its clients
  • Led the development and delivery of innovative commercial solutions integrating generative and agentic AI, natural language processing (NLP), computer vision, and machine learning
  • Grew consulting and cloud computing revenue by tens of millions of dollars through delivery excellence and next-step proposals
  • Facilitated executive stakeholder engagement, governance, business model design, and go-to-market strategy to capitalize on emerging market opportunities and drive growth in strategic industry segments
  • Led digital transformation programs through all lifecycle stages, from presales through delivery, with full accountability for customer CXO relationships, financial performance (revenue, profitability/margin, cash), execution and control (management of scope, cost, schedule, quality, risk), stakeholder engagement, subcontract management, governance/compliance, reporting and communication, and executive alignment
  • Managed and developed high-performing teams of project managers, architects, consultants, and subcontractors to deliver complex, multi-disciplinary transformation programs on time and within budget
  • Led the development of best practices in AI-first delivery methodologies to optimize program performance and customer value

Director, Program Management Excellence (PMX)

Raytheon Technologies

Jan 2018 - Sep 2022

Drove excellence in program execution as PMO director overseeing 230+ program/project managers supporting a multi-billion dollar portfolio of large, complex defense programs

  • Drove 18% improvement in program delivery cost/schedule performance by streamlining organizational structure and processes, implementing standardized governance and methodologies, developing competency models, and deploying common digital tools
  • Achieved top employee engagement survey scores and lowest organizational attrition rates across the entire business
  • Planned and hosted quarterly learning forums to promote best practices, foster professional networking, and advance the discipline of program management

Associate Director, Program Management

Raytheon Technologies

Aug 2011 - Jan 2018

Multiple roles of increasing responsibility leading complex, multi-disciplinary, technology programs

  • Led the operational rhythm of business (ROB) for a multi-billion dollar portfolio of advanced defense systems for international military organizations, driving business planning, governance, program control, and reporting
  • Managed $80M+ of control accounts to 7% favorable cost variance through implementation of earned value management (EVM) and risk management best practices
  • Directed the professional training, development, and tiered certification of hundreds of program managers; taught program/project management courses
  • Generated millions in profit through development and delivery of contract-deliverable executive training programs for senior military officers from allied nations by partnering with National Defense University, US universities, and dozens of companies to curate content covering global geopolitics, foreign policy, military strategy, and organizational leadership

Senior Manager, Program Management

Raytheon Technologies

Feb 2007 - Aug 2011

Multiple roles of increasing responsibility leading complex, multi-disciplinary, technology programs

  • Led the design, development, and launch of company-sponsored thrill ride (Sum of All Thrills) at Epcot at Walt Disney World, promoting science, technology, engineering, and mathematics (STEM) to over one million guests annually
  • Led $30M program to design and implement a common product data management system across multiple business units and global sites, resulting in improved data quality, accessibility, and collaboration across the enterprise
  • Managed program controls, metrics, and reporting for $1.2B international defense program

Service Delivery Manager

Raytheon Technologies

Jan 2006 - Feb 2007

Managed IT service delivery for business headquarters and complex engineering environment

  • Managed all IT operations and services at business headquarters (3,000 employees / 700K sq. ft.), including executive offices, engineering labs, and research facilities
  • Improved service levels and achieved 18% resolution cycle time reduction through the establishment of a performance metric framework and predictive statistical model that correlated staffing to service levels
  • Managed $9.6M IT operating budget to 3% favorable cost variance

IT Program Manager

Raytheon Technologies

Oct 2003 - Jan 2006

Managed complex IT programs supporting engineering, manufacturing, and business operations

  • Led major IT programs and projects, streamlining and automating key business processes to achieve significant return on investment through the disciplined application of advanced program management strategies and techniques such as earned value management (EVM), risk management, and subcontract execution
  • Delivered $1.5M in cost savings through spare-parts proposal automation
  • Delivered $2.0M in cost avoidance through proposal development innovations

IT Strategy and Portfolio Manager

Raytheon Technologies

Jan 2002 - Oct 2003

Facilitated IT strategic planning and portfolio management for large, multi-business enterprise

  • Directed the development of long-range, enterprise-wide IT strategic plans and coordinated the integration of multi-business IT portfolios, achieving millions of dollars of cost savings through system reuse and cost-sharing

Various IT Technical Roles

Raytheon Technologies

Nov 1997 - Jan 2002

Held various IT technical roles while achieving multiple advanced technical certifications

  • IT project manager
  • Local area network administrator
  • Executive desktop support technician
  • Certifications include: Microsoft Certified Systems Engineer + Internet (MCSE+I), Microsoft Certified Database Administrator (MCDBA), Certified Novell Administrator (CNA), Certified Lotus Professional (CLP): Principal Application Developer / System Administrator