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Suvendu Patra

Suvendu Patra

Innovator and Solution Architect
Plano, TX, US

Background

About

About

Innovative technologist with 20+ years of experience in information technology with a wide breadth of technologies and domain knowledge. Demonstrated success and extensive experience in developing and executing small-large scale initiatives across financial, manufacturing, telecom, retail business areas. Hands-on Architect, Designer, Developer and responsible for product/solution design and delivery by collaborating with stakeholders, leading development efforts, resource allocation, mentoring & elevating team members and managing project timelines, ensuring industry standards and best practices. Demonstrated success and extensive experience in developing and executing small-large scale initiatives across financial, manufacturing, telecom, retail business areas. Hands-on Technical Lead, Architect, Designer, Developer and responsible for product/solution design and delivery by collaborating with stakeholders, leading development efforts, resource allocation, mentoring & elevating team members and managing project timelines, ensuring industry standards and best practices.

Work Experience

Work Experience

  • Manager, Software Engineering, 

    Feb, 2020 - Present

    Innovating Contact Center Experience for Auto Financing Agents for CapitalOne

    • Node.js / Angular

    • Docker / AWS / ElasticSearch / Redis / Postgres

    • Re-writing Agent Experience for Auto Financing

  • Manager, Software Engineering, 

    Jun, 2014 - Jan, 20205 years 7 months

    Implemented WCM, ECM and DAM Platform for CapitalOne using OpenSource Nuxeo & Bloomreach softwares

    • Nuxeo, BloomReach, Java, Polymer, JSF

    • Node.js / Angular

    • Docker / AWS / ElasticSearch / Redis / Postgres

    • Used OpenCMIS apache Chemistry API

    • Built Platinum reseliencey platform for DAM/ECM

  • Sr. IT Analyst, 

    Jan, 2014 - May, 20145 months

    ServiceNow Implementation

    • OpenText Suite, ServiceNow

    • HTML5 / SQL Server

    • Supporting and Leading ServiceNow Implementation and Web Development

  • Business Programmer Analyst, 

    Oct, 2006 - Dec, 20137 years 3 months

    CMS Implementation, Websites development & SalesForce Integration/Automation. Managed BI initiatives for reporting and forecasting for the enterprise. Managed multiple vendors and contractors for various initiatives

    • OpenText Suite, ServiceNow, Salesforce, Informatica, Cognos BI

    • HTML5 / SQL Server / Oracle ESB, Mule ESB / JavaEE / Spring

    • Implemented and integrated ECM/CRM in an enterprise level

    • Vendor management, Account Management

    • Multi Lingual Website development

    • BPM Process Management implementation and orchestration

    • Multi-million dollar savings year over year by in-house development

  • Sr. Consultant, 

    Mar, 2006 - 2006-09-31

    Responsible for CMS upgrade activities and execution for Publix Super Market

    • Interwoven's TeamSite 6.5 Suite

    • HTML5 / IBM Webshpere / Vignette Portal / IBM WSAD / JavaEE

    • Upgraded TeamSite to 6.5

  • Sr. Consultant, 

    Jun, 2005 - 2006-02-31

    Responsible for CMS Implementation activities and execution for Gateway Computers

    • Interwoven's TeamSite 6.5 Suite

    • Perl / HTML / JavaScript 1.2 / Visual Source Safe /Apache Server.

    • Implemented TeamSite to 6.5 and upgraded Gatewy.com USA Product website

  • Sr. Consultant, 

    Feb, 2000 - May, 20055 years 4 months

    Intranet and Internet site redesign, development and management using Interwoven TeamSite and Dreamweaver MX. I have played the role of teamlead and onsite co-ordinator for the offshore team and responsible for managing client requests and expectation at onsite. The scope of the project includes application development, redesign, maintenance and production support. Also responsibility includes requirement gathering, prototype designing and maintenance of quality documents for the service and support. (Client: SBC, Sprint, Zensar )

    • Initial Requirements gathering and prototype designing and architecture.

    • Designed and developed templates using TeamSite Templating Developed Content Approval Workflows to be used in the company with special additions of delayed, group & concurrent approval tasks.

    • Configured the Webserver and Application Server interfacing Teamsite. Created Teamsite users and groups to give access to various Branches and Workareas.

    • ProgresQL / WebLogic 5.1 / Oracle 8i / HTML / JavaScript 1.2

    • J2EE(JDK1.2, JSDK 2.0, EJB1.2, JSP), Oracle8i, Weblogic Server 5.1, Rational Rose 2000

    • Visual Source Safe, NetScape Communicator - 4.7, Internet Explorer 5.0.

  • Intern, 

    Feb, 2000 - Feb, 20011 year 1 month

    Material Management Information System is a solution to the Inventory, Sales Monitoring, Invoicing and Sales/Stores Accounting system. This product can be used as a Decision Support System with retail systems, inventory control systems, Sales/Order Management, Purchase Management, Customer Management, Supplier Management, User Management, Accounting etc.

    • Designing of database and user interface.

    • Development, Implementation of the System.

    • Testing the Application using sample data.

    • Visual Basic / Crystal Report / MS Access / MS SQL Server

Skills

Skills

  • Enterprise Applications & API

    ECM / DAM

    Angular / Node / NoSQL

    Spring / Springboot

    Java

    CRM / WCM

    BPM / CMS

  • Full Stack

    Angular

    Node

    BFF

    OpenAPI

    Postgres

    ElasticSearch

    Open CMIS

    Apache Chemistry

    Apache Kafka

    Apache Cassandra

    Redis

    Serverless

    Microservices

    Automation

    Innovation

    Enterprise Content Management

    Digital Asset Management

    Web Content Management

    Contact Center Innovation

  • Devops

    AWS

    CI/CD

    Jenkins

Education

Education

  • Science, Bachelors, Utkal University

    - Present

  • Computers Science, Bachelors, National Institute of Information Technology

    - Present

  • Information Technology, MBA, National Institute of Business Management

    - Present

Awards

Awards

  • Salesforce.com Certified Force.com Developer (WI14) , Force.com

    Awarded on:

  • Six Sigma LEAN White Belt Certification , Toshiba

    Awarded on:

  • Be The One, Innovation Award , Toshiba

    Awarded on:

  • Windows Operating System & Administraton , Microsoft

    Awarded on:

Interests

Interests

  • Startup

  • Photography

  • Technology

  • Reading Tech Innovation and Startup success & failures

  • Open Source

  • Martech Platform

References

References

  • Salley Thornton, Toshiba America Business Solutions

    Suvendu understands the marketing communications arm of a large organization and the need to adjust information on the fly. He is able to explain a complicated process, or wiling to jump in and help complete a project. He is patient, listens, and follows through on his project deliverables.

  • Kristine Curington, Toshiba America Business Solutions

    I approached Suvendu, our Sr. IT Analyst at Toshiba, for help with some Salesforce development work. Although, he had no previous experience, he enthusiastically agreed to help me out. He diligently educated himself on Salesforce code, procedures, and infrastructure. He also took the opportunity to attend Dreamforce, where he attended as many sessions as possible. He quickly brought himself up to speed and was able to help me deliver several key projects. His knowledge and expertise were a great asset to me.

  • Thomas Sprimont, Toshiba America Business Solutions

    Suvendu has a proven record of accomplishment as a valuable key project member. His ability to run with basic requirements resulted in innovative product UIs and usage metaphors. With basic requirements, Suvendu’s creative implementation of web-based applications helped deploy highly successful programs. Suvendu is highly conscious of both development concerns and the user’s experience, striking a valuable balance in produce developent. His on-time deliverables enabled projects to close on-time and within budget. I would highly recommend Suvendu to any development team.

  • Deepanjan Banerjee, Zensar Technologies

    An extremely diligent and intelligent person, Suvendu is an outstanding analyst. He has deep experience in working with international customers plus extensive exposure to dual-shore engagements and vendor management

  • Ron Bigelow, Toshiba America Business Solutions

    As the director of the Toshiba America Business Solutions (TABS) Lean Sigma Program, I had the pleasure of working with Suvendu Patra on a major, IT, process improvement project. As a result of Suvendu’s project, TABS was able to bring the web development process in-house (instead of being outsourced). This saved TABS almost one million dollars a year. Even more important, it significantly reduced the cycle time of the process and improved the quality of the final product. Suvendu’s leadership of the process improvement team was key to bringing this project to completion on time.Suvendu also played a major role in many of TABS’ other projects. As I interacted with various project teams, I frequently heard very positive comments from team members about Suvendu’s ability to deliver high quality web development work on or ahead of schedule. Suvendu’s contributions to these teams were a major factor in the teams’ successful completion of their projects.I highly recommend Suvendu based on the quality of his work, interpersonal skills, and team mindset.

  • Harsh U, Publix Super Market

    I had the pleasure of working with Suvendu during a development and re-architecture effort of a major enterprise initiative in the company. Suvendu's enthusiasm and quick starter attitude distinguished him in the core team. His project management abilities kept key project deliverable on target. His knowledge of technology stacks in the area of content management, portal frameworks, and web development is excellent. He has an unique ability to apply the most innovative solution to a problem and yet at the same time keeping it simple from a design and support aspect. I will have no hesitation in recommending him for roles requiring high level of technical and management responsibility.