Stephanie Frantz
DevOps Engineer


I'm a passionate dreamer and creator obsessed with finding ways to do things better, faster, and more efficiently. I'm flexible, versatile, and able to maintain a sense of humor under pressure.

Work Experience

January 2021 – Present
DevOps Engineer
While working as a DevOps Engineer for Cengage, I am an active member on the Containers team. I am the lead Cloud Foundry operator. Cengage uses Open-source Cloud Foundry, which supports over 160 unique applications in the production environment alone. I am also working with my team to pave the way for using EKS Kubernetes as Cengage's future enterprise container solution.
  • Update and maintain Cloud Foundry foundations and influence the direction of the platform.
  • Create and maintain pipelines that keep Cloud Foundry up to date using Jenkins and Concourse.
  • Spearheading initiative to migrate legacy cloud and on-premises enterprise platforms to EKS with OIDC (Okta), CI/CD (Jenkins/Harness.io), and full cloud-native networking stack.
  • Pair with developer and engineering teams to troubleshoot or onboard applications to Cloud Foundry and Kubernetes infrastructures.
  • Design IaC using Terraform, CloudFormation, and Ansible that is used to spin up and maintain AWS infrastructure.
  • Collaborate with operations and engineers to understand project needs to help safely, reliably, and repeatably move software faster.
  • Define processes to streamline the pipeline process to deploy to Cloud Foundry and Kubernetes using Jenkins and Harness.io.
  • Document, mentor, and teach about tools and processes used on the DevOps team.
  • Collaborate with external companies like Snyk, Harness, and jFrog to investigate proof of concepts with external security tools to enable future shift-left security scans on application code.
  • Team up with the Application Security and Cybersecurity teams to establish guidelines around infrastructure that supports containerized applications, paving the way for security policies and procedures.
  • Collaborate with cross-functional roles to communicate and align development efforts with the operations roadmap.
October 2015 – December 2020
Digital Delivery Lead
As a Digital Delivery Lead at Cengage, I worked on disciplines like economics, psychology, humanities and science creating digital textbooks and coursework packages. From the author to the student, I worked end to end with my team to build digital courses that include assets such as quizzes, videos, podcasts, and games. I was regularly innovating and problem-solving by creating scripts, tools, programs and refining these complex processes for the entire team's benefit.
  • Tasked to help with urgent projects such as Flash to HTML5 conversions, GDPR Updates, and Thin Slice testing audits.
  • Continued support on products by implementing changes, fixes, and updates for products that are live to customers.
  • Created efficencies by developing tools using VBA, Python, Javascript, or Groovy.
  • Consulted by other internal teams to find process improvements, refinements and automations
  • Conducted numerous training sessions for 60+ people as well as one-on-ones, in-person or via zoom meetings.
  • Provided documentation and training for both internal teams as well as eternal documentation for stakeholders and vendors.
October 2014 – October 2015
Production Lead
  • Developed XML to produce a total of over 10,000 published pages that adhered to MIL-STD-40051-B for the M60 AVLB.
  • Completed updates and edits in full book PDFs using Adobe Acrobat and Adobe Illustrator.
  • Confirmed PDF finalization using Adobe Distiller as well as Adobe Acrobat’s preflight reports and fixes.
  • Responsible for all phases of the development starting at initial kick-off to delivering the final reproducible copy (FRC).
  • Managed, defined, and prioritized simultaneous work packages through the technical manual development process.
  • Worked closely with illustration lead and writer lead to produce quality deliverable material for the customer.
  • Maintained full duties as the sole publisher for entire project.
  • Formalized documentation and technical review processes.
  • Successfully developed and implemented an interdepartmental standardized style guide and other new documentation sets that are used office-wide.
  • Established procedures to standardize processes and eliminate waste.
  • Managed operations involving the creation and production of military publication technical manuals.
  • Server administrator for EMS Next Generation publishing software, PTC Arbortext, and FlexNet Publisher software license manager.
  • Authored and edited troubleshooting work packages based on legacy flowcharts and tables in Method A and B styles.
July 2012 – September 2014
Desktop Publisher
  • Use XML to complete initial entry and check changes according to redline markups.
  • Managed and maintained multiple book changes and updates simultaneously from kick-off to FRC.
  • Oversee the printing and assembling full a TM publish, preparing running sheets, creating a LOGSA compliant full publish PDF and placing all appropriate files on CD/DVD for delivery.
  • Responsible for PDF adjustments prior to FRC delivery using Adobe Acrobat and Illustrator in cases where EMS NG publishing client has errors in creating an appropriate output.
  • Helped the writers’ efforts to collect and input data in documents such as the issue tracker, caveat sheet and global lists.
  • Managed the publishing software by creating and updating documents such as the paper layout and publishing matrix.
  • Fully responsible for adjusting pagination, publishing single work packages or a full manual, properly distilling the final full document, doing preflight checks and ensuring that a document is LOGSA compliant for a manual’s delivery.
  • Identifying and reporting issues with EMS NG publisher for problems that are not MIL-STD compliant.
  • Supportive of all efforts; staying involved with technical writers through all steps of a manual’s process.
  • Personally investigated complications and proposed solutions for delivery including preflight, postscripting, distilling, Unicode mapping issues, LOGSA approved fonts, usage of different software such as Acrobat, Distiller, Illustrator, and Enfocus PitStopPro, and using TACOM’s preflight profile.
  • Involved in projects ranging from the M871 Trailer Series, Biological Integrated Detection System, Volcano Mine Dispenser, Warping Tug, and M88A1/A2 Hercules.
August 2011 – March 2012
Technical Illustrator & Text/Graphics Integrator 1
  • Helped O’Neil deliver MIL-STD compliant two-level maintenance technical manuals to the client totaling over 30,000 pages
  • Proofread and updated manuals according to redline markups. Adjusted pagination with published manuals
  • Accomplished complex tasks from kickoff to delivery. Analyzed review findings and proposed corrective action to satisfy customer requirements
  • Participated in customer TM review and verification. Assisted in preparation of documents for delivery to the client
  • Involved in publishing books including the M9ACE, Large and Small Tug, Barge Derrick, ROWPU, and M939
  • Created and altered drawings of objects as specifications given by technical writer using Adobe Photoshop and Illustrator
  • Worked directly with proofreaders and editors to develop accurate documentation with graphical representation
  • Experienced with different technical graphical visuals including: Exploded-view parts illustrations, maintenance and repair illustrations, operation illustrations, cutaways, phantom views, schematic diagrams, photo to line art conversions, and wiring diagrams


  • June 2021


    AWS Certified Solutions Architect - Associate


  • May 2011


    A+ Certification

    (Expired May 12, 2014)

  • October 2018


    Competent Communicator Award


Metro-Detroit US


  • 2020 Present


    Self-directed study

    Relevant education and coursework

    • Kubernetes
  • 2019 2019


    Self-directed study

    Relevant education and coursework

    • JavaScript
    • React.js
    • Computer Science
  • 2019 2019


    Self-directed study

    Relevant education and coursework

    • Python
  • 2016 2017


    Self-Directed Study

    Relevant education and coursework

    • Business
    • E-Commerce
    • Wordpress
    • Self-Publishing
  • 2013 2013

    Macomb Community College

    Associate level (incomplete)

    Relevant Education and Coursework

    • Business
    • Marketing
  • 2011 2011

    Kaplan University

    Masters level (incomplete)

    Relevant Education and Coursework

    • Critical Concepts and Competencies for the IT Professional
  • 2009 2011

    Kaplan University

    Bachelors Degree

    Science and Information Technology with emphasis on Web Development

    • Systems Analysis and Design
    • E-Commerce
    • PHP
    • ActionScript
    • Adobe Flash
    • CSS
    • Spreadsheet Appliations
  • 2006 2009

    Macomb Community College

    Associates Degree

    Liberal Arts

    • Oracle SQL
    • Database Design
    • Microsoft Office Applications
    • Networking
    • Javascript
    • VB Script
    • Visual Basic
    • Dynamic HTML
    • CSS
  • 2004 2006

    Career Preparation Center (Vocational-Technical School)


    Computer Information Systems

    • AS/400
    • RPG
    • C
    • COBOL
    • HTML
    • VBASIC
    • QBASIC
    • Query


Web Development
PHP HTML CSS JavaScript React XML Bootstrap
SQL Server MS Access MySQL Oracle Database AS/400 Query
Windows CMD PowerShell JIRA Groovy Automation VBA Bash
Ancient History and Brief Exposures
Publication Specifications
MIL-HDBK-1222E MIL-STD-2361D MIL-STD-40051-B MIL-STD-38784A AR 25-30 ASME Y14.38-1999 TB 750-93-1 The Chicago Manual of Style (16th Edition) U.S. Government Printing Office Style Manual 2008 TACOM Deployment Equipment (DE) Logistics Publications Style Guide Microsoft Manual of Style (4th Edition)