About

Work Experience

• Team Technical Manager, Qualitest

  Jul, 2024 - Apr, 20259 months

  Led both diagnostic and implementation phases of the Department of Defense (DoD) JOMIS Project.

  • Architected and implemented a adaptable test automation framework tailored to mission-critical system constraints.

  • Assisted Stakeholders with Authored and prioritized user stories to align development with federal compliance and operational requirements.

  • Reduced test script creation time by 65% through modular automation design and reusability standards.

  • Improved visibility and requirement traceability by implementing structured test reporting and linking defects to specific test cases, business requirements, and functional requirements.

  • Developed dynamic code to generate test data for patient vitals, customized based on variables such as age, sex, and health status, ensuring thorough test coverage for system validation.

• Senior QA Engineer/Software Development Engineer in Test (SDET), Kanini Software

  Apr, 2024 - May, 20241 month

  Engaged for a 6-week contract to evaluate QA processes and develop a POC for automating HCM testing. Applied deep expertise in test automation frameworks, strategy design, and QA optimization to accelerate delivery and enhance system reliability.

  • Led a rapid diagnostic assessment of manual QA practices and HCM workflows to identify automation and process improvement opportunities.

  • Developed a defect analytics system to categorize, prioritize, and track defect trends—improving root cause analysis and reporting accuracy.

  • Reduced test execution time by 90% and increased defect detection accuracy through tailored automation and streamlined test coverage.

  • Created an SDLC-aligned testing matrix for Oracle HCM to map test coverage across requirements, design, and user acceptance criteria.

  • Engineered a modular UI automation framework using Selenium with .NET/C#, incorporating keyword-driven logic to simplify maintenance and accelerate onboarding of new test cases.

  • Advised on tool selection, scalability, and automation architecture to evolve the POC into a production-ready solution.

• Senior QA Lead / Lead SDET, Qualitest

  Aug, 2022 - Dec, 20231 year 4 months

  Provided strategic technical leadership for Interactive Voice Response (IVR) system testing, guiding both manual and functional QA teams within a fast-paced Agile environment. Achieved a 78% reduction in testing cycle time, enhanced collaboration with Product Owners and Test Managers, and ensured smooth coordination of User Acceptance Testing (UAT) activities.

  • Led IVR automation toolkit development with Python-based speech-to-text solution. Improved audio analysis and test speed by 78%.

  • Created web-based scheduling app to simplify daily QA/UAT management. Cut project delivery time by 35% and streamlined stakeholder updates.

  • Delivered Power Platform automation to visualize QA KPIs. Enabled low-code solutions and increased productivity.

• Senior Software QA Engineer Lead, Qualitest

  Feb, 2021 - Aug, 20221 year 6 months

  • Converted legacy tests to automated scripts using GitHub and CI/CD practices. Reduced post-release defects by 80%.

  • Built QA team-wide libraries and reusable functions. Increased productivity and consistency by 90%.

  • Mentored junior SDETs and testers. Enhanced team delivery capabilities and onboarding processes.

• Lead Quality Engineer, Qualitest

  Apr, 2019 - Aug, 20212 years 4 months

  • Led SaaS deployment of Plutora across media environments. Created Tableau reports to enhance QA insights.

  • Streamlined vendor issue resolution, driving a 75% increase in customer satisfaction.

• Senior Consultant, Qualitest

  Jun, 2018 - Apr, 201910 months

  • Performed API automation for Java-based applications (JMS, SOAP, REST). Increased test coverage by 30% and streamlined validations.

  • Integrated tests across microservices and performance layers, reducing test cycles by 25%.

• Senior Technical Support Engineer, Orasi Software

  Jan, 2009 - Jun, 20189 years 5 months

  Provided strategic technical leadership for Interactive Voice Response (IVR) system testing, guiding both manual and functional QA teams within a fast-paced Agile environment. Achieved a 78% reduction in testing cycle time, enhanced collaboration with Product Owners and Test Managers, and ensured smooth coordination of User Acceptance Testing (UAT) activities

  • Established HP QA support operations team. Trained customers and cut resolution time by 95%.

  • Wrote automation install scripts and setup guides. Decreased user onboarding errors and support escalations.

Skills

Education