Paul Maki
Wireless Engineer
Seasoned Wireless Engineer and Mobile Device Management (MDM) Subject Matter Expert with over 14 years of experience designing, deploying, and optimizing enterprise wireless networks and mobility solutions across healthcare, manufacturing, logistics, and high-density environments. Recognized for transforming legacy MDM environments into fully managed, zero-touch deployments for global organizations, supporting up to 30,000 devices worldwide. Proven track record in leading cross-functional teams, executing complex network migrations with minimal downtime, and automating workflows to enhance efficiency and reliability. Skilled in advanced RF design, predictive site surveys, and troubleshooting using industry-leading tools such as Ekahau AI Pro, AirMagnet, and Wireshark. Committed to continuous learning, process improvement, and delivering high-impact results for mission-critical operations.
Education
Electrical Engineering
Aug 2014May 2016Associate of Science (Transfer)Chattanooga State3.12- MATH 1910 - Calculus I Analytic Geometry
- MATH 1920 - Calculus II Analytic Geometry
- CHEM 1110 - Genral Chemistry I
- ENGL 1010 - Composition I
- ENGL 1020 - Composition II
- SPAN 2010 - Intermediate Spanish I
- ENGR 1011 - Intro to 3-D Modeling
- MATH 1130 - College Algebra
- MATH 1710 - Pre Calculus I
- MATH 1720 - Pre Calculus II
- HUM 1010 - Humanities to 1600
Electrical Engineering
Aug 2014May 2016Associate of ScienceNashville State3.1- MATH 2110 - Calculus III Analytic Geometry
- MATH 2010 - Linear Algebra
- HIST 2020 - Modern United States History
- PSYC 1999 - Psychology of Personal Eff
- PSYC 2000 - Coping: Addictions/Disorders
- SPCH 1010 - Fundamentals of Speech Comm
- PHIL 1030 - Introduction to Philosophy
- CITC 1999 - Computer Info Tech Elective
- CNT 1060 - Cisco Routers I
- CNT 1170 - Microsoft Professional OS
- CNT 2350 - Install/Config Windows Server
Network System Administration
Jan 2012Dec 2012Certificate ProgramNew Horizons Computer Learning Center- MS6292 - Installing and Configuring Windows 7 Client
- MS6293 - Troubleshooting and Supporting Windows 7 in the Enterprise
- MS6294 - Planning and Managing Windows 7 Desktop Deployments and Environments
- MS6420 - Fundamentals of Windows Server 2008
- MS6421 - Configuring and Troubleshooting Windows Server 2008 Network Infrastructure
- MS6425 -Configuring and Troubleshooting Windows Server 2008 AD DS
- MS6426 -Configuring and Troubleshooting Windows Server 2008 Terminal Services
- MS6430 - Planning and Administering Windows Server 2008 Servers
Employment
Network Engineer
Nov 1, 2024Central TechnologiesLocal government, k-12, higher education, correctionsKnoxville, TNDesign, implement, and maintain enterprise networking solutions including Aruba and Extreme Networks switching, routing, and WiFi infrastructure for mission-critical environments in local government, K-12, higher education, and correctional facilities.
- Conduct wireless site surveys and predictive designs using Ekahau AI Pro to optimize coverage and performance across diverse educational and institutional facilities
- Develop and deploy automated network equipment configuration workflows using Python scripting, streamlining deployment and management processes
- Ensure network reliability and performance through proactive monitoring, troubleshooting, and optimization of switching and WiFi environments
Wireless Engineer
Dec 1, 2022May 31, 2023Provision NetworksMedical, hotels, casinosPhoeniz, AZDesigned and implemented passive wireless solutions hospital-wide, both the East and West coasts. Collaborated with medical personnel in high-stress areas like emergency departments. Developed predictive wireless designs for major branded hotels and casinos in Las Vegas. Optimized network and channel performance to ensure seamless connectivity. Created custom planning reports and maintained active engagement with clients.
- Performed enterprise WiFi design and analysis utilizing Ekahau AI Pro and Sidekick for predictive modeling and validation across multiple states, maintaining 75% travel schedule while delivering projects on time
- Conducted passive WiFi surveys in Level 1 Trauma Centers and emergency departments supporting 1000+ mission-critical medical devices and VoIP systems
- Orchestrated complex WiFi designs accounting for lead-lined walls, specialized medical equipment, and challenging RF environments in healthcare facilities
- Coordinated with medical staff, facilities, and IT teams to perform zero-impact onsite passive surveying and WiFi analysis in 24/7 operations
- Created high-density predictive wireless designs for multi-floor Las Vegas casino environments supporting 10,000+ concurrent clients
- Documented comprehensive WiFi coverage maps and site surveys with detailed RF analysis reports for enterprise deployments
- Developed and implemented custom Ekahau scripts to automate client deliverables, reducing report generation time by 50%
- Performed multi-channel WiFi packet captures using Ekahau Sidekick for advanced network troubleshooting and optimization across diverse environments
- Executed detailed packet analysis using Wireshark for wireless network validation, roaming optimization, and client connectivity troubleshooting
Wireless Engineer
Jul 1, 2022Dec 31, 2022TRS ConsultingMedical, k-12, local governmentIncline Village, NVManaged both wired and wireless networking infrastructure, utilizing Datto Remote Monitoring and Management (RMM) to maintain uptime and meet Service Level Agreements (SLAs). Directed and coordinated network building migrations and relocations, ensuring minimal downtime and seamless transitions. Transformed a long-mismanaged Jamf environment for a client with several hundred Apple MacBook, iPad, and iOS devices, transitioning the endpoint management from a semi-managed to a fully managed deployment solution. Organized, planned, and initiated the roll-out of MaaS 360 for a client with several hundred Android tablets and corporate Verizon business phones.
- Led comprehensive wireless and networking solutions for 50+ enterprise networks throughout Lake Tahoe and San Francisco Bay Area, maintaining 99.9% uptime through Datto infrastructure and RMM solutions
- Performed RF site surveys and wireless optimization for challenging environments including healthcare facilities, multi-story residences, and complex building materials
- Leveraged enterprise remote support platforms (Bomgar, Datto RMM, ConnectWise Control) delivering rapid technical assistance with average resolution time under 30 minutes
- Implemented and managed multi-platform MDM solutions (Jamf Pro, MaaS360) for 500+ corporate devices, enabling zero-touch deployment and automated configuration management
- Streamlined device deployment workflow through direct-to-employee shipping and automated provisioning, reducing deployment time by 70% and eliminating redundant shipping costs
- Executed seamless network infrastructure migrations while maintaining business continuity for 24/7 operations and achieving 100% client satisfaction
- Developed standardized device configurations and security policies across MDM platforms, reducing manual configuration time by 80% while ensuring corporate compliance
Wireless Engineer
Sep 1, 2021Jun 30, 2022Nivid InfoTechMedical, warehouse, manufacturing, and chemical plantsSterling, VAConducted both active and passive assessments of wireless site conditions for new and existing installations. Developed comprehensive reports following physical site surveys, offering clients in-depth analyses and strategic guidance as needed. Travelled nationally and internationally (75-90% of the time), performing site surveys. Spearheaded the design and implementation of predictive Wi-Fi systems, and carried out post-installation evaluations, resulting in substantial enhancements in clients' business connectivity and dependability.
- Conducted comprehensive wireless surveys using Ekahau AI Pro and AirMagnet across diverse industrial environments including chemical plants, manufacturing facilities, and high-density warehouses
- Executed wireless projects requiring 75% international and domestic travel while maintaining strict project timelines and deliverables
- Generated detailed post-survey analysis reports and RF designs for enterprise-scale wireless implementations supporting 1000+ concurrent clients
- Designed and implemented enterprise wireless networks supporting mission-critical operations in industrial and manufacturing environments with zero downtime
- Deployed and configured enterprise networking solutions utilizing Cisco, Meraki, and Aruba platforms ensuring 99.999% availability
- Performed complex RF troubleshooting and optimization in challenging industrial environments with high interference and complex building materials
- Led wireless site assessments and capacity planning for manufacturing facilities requiring 24/7 operational uptime across multiple time zones
- Developed standardized survey methodologies and reporting templates improving project delivery efficiency by 40% across global deployments
Wireless and Mobility Engineer
Mar 1, 2020Jun 30, 2021CSPiCrusie ships, casinos, and corporate officesDeerfield Beach, FLConducted active, passive, and predictive heat mapping for a major cruise line's fleet. Set up, configured, and deployed Jamf with nearly 100 percent of employees working remotely. Utilized Bash and Zsh scripting for detailed customization of mobile device configuration and deployment. Successfully navigated the industry's RMM upgrade transition by upgrading systems from macOS 10.x to macOS 11 Big Sur. Led the successful transition from Jamf to Microsoft Intune Unified Endpoint Management (UEM), overcoming the learning curve associated with the new system. Tested Autopilot laptops together with Macbooks to roll them out sequentially. Employed PowerShell scripting for local, Intune, and Azure environments.
- Performed comprehensive wireless surveys and RF designs using Ekahau for complex marine environments including cruise ships and high-density casino floors
- Implemented and managed Jamf Pro MDM environment for enterprise Apple ecosystem, supporting 1000+ macOS, iPadOS, and iOS devices
- Developed custom Bash and Z Shell scripts automating device configuration and deployment processes, reducing manual setup time by 60%
- Executed large-scale macOS migration projects from 10.13-15 to macOS 11 Big Sur with zero user downtime
- Led successful migration of enterprise device management from Jamf to Microsoft Intune for 2000+ endpoints with zero service disruption
- Configured and deployed Microsoft Intune MDM solution for hybrid device environments, achieving 100% security compliance
- Streamlined Windows laptop deployment through Microsoft Autopilot implementation, reducing deployment time from days to hours
- Created PowerShell automation scripts for local, Intune, and Azure environments, improving IT operational efficiency by 50%
- Managed enterprise email migration from Rackspace to Office 365 for 500+ users with zero data loss and minimal business impact
Wireless Engineer
Mar 1, 2019Mar 31, 2020VelocitiWarehouse, manufacturing, and logisticsKansas City, MOExtensive travel routinely to client locations across the US to provide on-site support, setup, configuration, and implementation of location tracking using RFID tags and antenna readers. Wireless Network Optimization utilizing Air Magnet to conduct active, passive, and predictive heat mapping, optimizing Wi-Fi coverage and performance. RFID System Management with implementation of RFID antenna planning and reader systems using passive tags for efficient location tracking within warehouse settings significantly improving inventory management and operational efficiency.
- Executed nationwide wireless projects maintaining 85% travel schedule across multiple US regions while delivering consistent project timelines
- Design and implemented RFID infrastructure including strategic antenna placement and reader deployment for real-time asset tracking in 1,000,000+ sq ft logistics warehouses across 20+ US locations
- Optimized RFID coverage patterns and passive tag readability achieving 99.9% location tracking accuracy in complex warehouse environments with high-interference conditions
- Led end-to-end wireless and RFID implementations supporting automated inventory management systems tracking 100,000+ weekly assets in high-density device environments
Wireless and Mobility Engineer
Nov 1, 2017Mar 31, 2019Independent ContractingStart-ups, warehouse, manufacturingMiami, FLDeployed and maintained Aerohive wireless gear, ensuring PCI compliance for mobile devices. Conducted active, passive, and predictive heat mapping with Air Magnet. Deployed Windows, macOS, iOS, and Android systems, and managed production content and web applications with Workspace ONE. Advised on industry best practices for migration and deployment processes.
- Deployed and maintained Aerohive wireless infrastructure ensuring PCI compliance across enterprise mobile device fleet
- Performed comprehensive RF site surveys using AirMagnet for high-density production environments requiring 24/7 uptime
- Implemented multi-platform device management solution using Workspace ONE supporting Windows, macOS, iOS, and Android deployments
- Led enterprise-wide content and web-based application deployment through Workspace ONE for 500+ production devices
- Developed standardized migration and deployment procedures reducing implementation time by 50% while maintaining security compliance
Mobile Device Management Engineer
May 1, 2017Nov 30, 2017Acta ConsultingGlobal warehouse, manufacturing, logisticsWashington, DCLead MDM software Wavelink Avalanche for worldwide device deployment and management. Supported barcode Zebra printer devices on client-side and remote. Established operator and user training along with documentation for new implementations. Rugged device support and global deployment with various manufacturers Zebra, Motorola, Honeywell, LXE, Getac, and Datalogic. Supported and deployed mobile device operating systems that included iOS, Android as well as rugged legacy CE, WM, and Windows Embedded Handheld.
- Performed wireless site surveys for newly acquired facilities and troubleshooting using AirMagnet across complex industrial environments
- Generated comprehensive wireless diagnostics reports and heat map documentation for enterprise RF deployments supporting 24/7 operations
- Managed global device fleet using Wavelink Avalanche MDM platform supporting 10,000+ devices daily across 15+ international locations
- Deployed and supported rugged mobile devices from multiple vendors (Zebra, Motorola, Honeywell, LXE, Getac, Datalogic) in high-interference industrial environments
- Maintained multi-platform device ecosystem including iOS, Android, and legacy operating systems (Windows CE, Mobile, Embedded) ensuring 99.9% uptime for mission-critical operations
Field Services Engineer
Jun 1, 2016Dec 31, 2016Jefferson Parish Public School SystemLocal school districtsNew Orleans, LAProvided comprehensive IT support across 87 schools within Jefferson Parish. Recognized as the primary point of contact for immediate resolution of critical technology issues, ensuring minimal disruption to operations, administrators, teachers, and students. Obtained necessary certifications to repair student damaged laptops under Lenovo warranty enhancing turnaround time for device repairs. Addressed and resolved connectivity issues with Promethean Boards and ActivPanels, ensuring functionality for student learning. Conducted wireless load testing on Aruba gear with up to 120 mobile devices at a time verifying a minimum of 10Mbps simultaneous connectivity on both 2.4 and 5Ghz spectrums for first year of electronic Louisiana state testing for students in the classrooms.
- Provided comprehensive IT support across 87 schools in Jefferson Parish Louisiana, serving as primary escalation point for critical technical issues
- Performed wireless load testing on Aruba infrastructure ensuring 10+ Mbps per device for 30+ concurrent connections per classroom supporting state-mandated digital student testing requirements
- Conducted hardware repairs and warranty service for Dell and Lenovo mobile devices as certified technician
- Resolved complex technical issues including hardware, software, networking, and functionality for district-wide mobile device fleet
- Troubleshot and resolved Promethean Board and ActivPanel connectivity issues supporting classroom technology integration
- Managed high-volume support tickets through HP Service Desk maintaining detailed documentation of troubleshooting steps and resolutions
Mobility Engineer
Jun 1, 2012Apr 30, 2016Excalibur Integrated SystemsWarehouse, manufacturing, logistics, corporate, k-12, higher education, medicalChattanooga, TNDrove Excalibur's growth in Nashville and Chattanooga by enhancing the mobile device management business. Provided technical expertise, demonstrations, and engineered solutions for clients using various MDM vendors. Resolved wireless network connectivity issues across the network and mobile devices. Assessed client's Cisco core network configurations to replace with competitive wireless gear.
- Led MDM business expansion in Nashville and Chattanooga markets as technical solutions engineer, managing enterprise deployments including 3000+ rugged devices for Shaw Industries
- Provided technical expertise and engineering solutions using enterprise MDM platforms (Wavelink, Workspace ONE, AirWatch, SOTI, MobileIron) including migration of legacy systems
- Performed wireless network analysis and troubleshooting using Ekahau Pro and AirMagnet spectrum analyzers, Wireshark, and vendor-specific tools across manufacturing environments
- Conducted active and passive WiFi site surveys using Ekahau Pro and AirMagnet, including predictive designs for new deployments
- Designed and implemented network infrastructure upgrades from Cisco to Aerohive, Brocade, and Extreme Networks for enterprise clients
- Implemented complex integration projects combining RFID, GPS tracking, and cellular connectivity for yard management solutions at Honda Manufacturing
- Configured and maintained secure datacenter environments including switch installation and LAN/WAN connectivity
- Managed service desk operations using Autotask, creating performance metrics and resolution analytics for improved service delivery
Service Desk Support Specialist III
Jan 1, 2008Apr 30, 2010Science Applications International CorporationCorporateOak Ridge, TN- Managed enterprise-wide user access and security across multiple platforms including Active Directory, Exchange, SAP, Costpoint, and PeopleSoft
- Led account provisioning and de-provisioning processes for enterprise systems including SQL databases and data warehouses
- Implemented and updated security policies and procedures maintaining network integrity during corporate transition from SAIC to NAISMC
- Created and maintained elevated access permissions and administrator accounts across multiple domains
- Collaborated with cross-functional ITS teams for enterprise-wide troubleshooting and knowledge transfer initiatives
- Developed technical documentation including knowledge-base articles and standard operating procedures
- Managed service desk operations using Remedy, creating performance metrics and resolution analytics for improved service delivery
Service Desk Computer Technician
Jan 1, 2006Jan 31, 2008Personal Computer SystemsLocal government, k-12, higher educationLouisville, TN- Provided comprehensive hardware and software troubleshooting for desktop PCs through both in-shop repairs and on-site support
- Resolved complex server and network operating system issues across Microsoft and Novell environments
- Delivered technical support and consulting services to educational institutions, working directly with school administrators, teachers, and IT departments
Volunteering
Community Volunteer
Jun 1, 2019Jul 31, 2020Broward Ferret RescueFerret Enrichment
Community Volunteer
Jun 1, 2018Jan 31, 2019Broward County Animal Care and AdoptionDog Enrichment
Community Volunteer
Nov 1, 2017Feb 28, 2018Hands on BrowardCommunity Activities
Community Volunteer
Jun 1, 2017Dec 31, 2017Morning Day Community SolutionsBicycle Repair
Community Volunteer
Jan 1, 2013Sep 30, 2013McKamey Animal CenterDog Enrichment
References
Available Upon Request
Contact
URL
wifiprofessional.pro
pdmaki88@hotmail.com
Phone
Phone305-454-3682
Location
Profiles
Languages
Certificates
CWDP | Certified Wireless Design Professional
Jun 23, 2025CWNPCPNAE | Certified Python Network Administrator and Engineer
May 25, 2025CWNPC5S | Certified 5G LAN Specialist
Mar 30, 2025Celona/CWNPCWNA | Certified Wireless Network Administrator
Mar 30, 2025CWNPECSE-D | Ekahau Certified Solutions Engineer - Design
Feb 3, 2025EkahauECSE | Ekahau Certified Survey Engineer
Mar 12, 2015EkahauGitHub Foundations
Mar 12, 2015GitHubHPE Aruba Networking Certified Associate - Campus Access
Mar 7, 2025ArubaHPE Aruba Networking Certified Network Technician
Dec 17, 2024ArubaHPE Aruba Product Specialist - Central
Dec 16, 2024ArubaHPE Sales Certified - HPE Aruba Networking Solutions
Dec 11, 2024ArubaJamf Certified Associate - Jamf Protect
Feb 6, 2025JamfJamf Certified Associate - Jamf Pro 11
Jan 16, 2025JamfJamf Educator
Dec 17, 2024JamfJamf Certified Associate - Jamf Pro 10
Sep 1, 2022JamfExtreme Certified Professional in Solutions Selling
Apr 3, 2025Extreme NetworksExtreme Certified Professional in Solutions Design
Mar 25, 2025Extreme NetworksExtreme Certified Associate in Extreme Fabric Connect
May 25, 2025Extreme NetworksExtreme Certified Associate in Solutions Selling
Apr 1, 2025Extreme NetworksExtreme Certified Associate in ExtremeCloud IQ
May 25, 2025Extreme NetworksExtreme Certified Associate in Solutions Design
Dec 12, 2024Extreme NetworksExtreme Certified Associate in Extreme Switching
Dec 11, 2024Extreme NetworksENA | Extreme Networks Associate
Jul 1, 2014Extreme NetworksMCTS | Microsoft Certified Technology Specialist
Nov 1, 2015MicrosoftMCP | Microsoft Certified Professional
Dec 1, 2012MicrosoftIntroduction to Cisco Sales
Dec 17, 2024CiscoMobility+
Nov 1, 2016CompTIAServer+
Apr 1, 2008CompTIAA+
Oct 1, 2007CompTIAA+ ce - Expried
Nov 1, 2012CompTIANetwork+ ce - Expired
Apr 1, 2014CompTIACIOS | IT Operations Specialist - Expired
Apr 1, 2014CompTIACNIP | Network Infrastructure Professional - Expired
Apr 1, 2014CompTIAACMA | Aruba Certified Mobility Associate - Expired
Mar 1, 2022HPE/ArubaCCNA | Cisco Certified Network Associate - Expired
Mar 1, 2021CiscoMicrosoft Specialist (MS) - Windows 7, Configuring - Expired
Dec 1, 2012MicrosoftACWA | Aerohive Certified Wireless Administrator - Expired
May 1, 2015AerohiveSkills
Industry Skills
Master- Ekahau
- AirMagnet
- Cisco
- Aruba
- Extreme Networks
- HPE
- Wireless
- Wireless Design
- CAD
- Networking
- Documentation
- Python
- Bash
- Powershell
- Scripting
- Jamf
- Apple
- Design
- Troubleshooting
Interpersonal Skills
Master- Communication
- Critical Thinking
- Multitasking
Interests
Travel
- Work
- Personal
Outdoors
- Camping
- Hiking
- Trail Riding
Sports and Clubs
- Table Tennis Club
- Run Club
- Kickball League
- Softball League