Senior Network Automation, Cigna
Apr, 2024 - Mar, 202511 months
In my time at Cigna, I play a pivotal role in strengthening an Automation Community within my org by leading cross-team collaboration, improving automation processes, and driving the adoption of the Ansible Automation Platform (AAP). In 2024, I conducted 52 bi-weekly meetings, fostering a culture of communication and technical knowledge sharing. To further support teams development, I conducted 38 technical 1:1 sessions, mentoring engineers and guiding them through automation best practices.
A key challenge was aligning all Network Engineering teams on a common scripting languange-Ansible. With varying automation experience and tool preferences, gaining consensus required technical discussions, hands-on training, and leadership buy-in. Through this effort, teams can now develop and maintain their own production-ready automations, reducing reliance on external groups. This standardization has shortened the time from idea to operational automation, ensuring greater efficiency and scalability across the organization.
Migrated the automation framework to AAP, improving adoption and engagement.
Published 19 training documents on automation best practices.
Conducted 38 technical 1:1 sessions to mentor engineers and support skill development.
Presented four high-level architectural overviews to Senior Leadership, driving strategic alignment and informed decision-making.
